Q: Why is my Apple TV not allowing movies to download

Hello lizfizz,

Thanks for using Apple Support Communities.

For more information on this, take a look at:

Apple TV: Troubleshooting wireless connections

http://support.apple.com/kb/HT1595

If the above solutions do not resolve the issue, try restarting your router / base station and Apple TV

1. Restart your base station or router. Sometimes this is done by turning the router off for a few seconds, and then on again, but check the documentation provided by the manufacturer.
2. To restart your Apple TV, press and hold Menu and Menu down/scroll for about 6 seconds and then choose Restart from the menu.

If the issue continues after restarting, reset your router or base station and Apple TV to factory settings

1. Reset your base station or router. Use the documentation provided by the manufacturer to reset to factory settings.
2. To reset your Apple TV perform a factory restore.

Best of luck,

Mario