Previous 1 66 67 68 69 70 Next 1,045 Replies Latest reply: Oct 19, 2014 10:26 AM by Briansyddall Go to original post Branched to a new discussion.
  • XTheLancerX Level 1 (115 points)

    I know your post is extremely old, but with the serial number thing, I checked my iPad mini with Retina, which I heard has awful screen problems as well, similar problems the iPad Air was experiencing, and it's serial number code is DLXL, it has a perfect screen that I'm aware of, but it has almost bubbles inside the glass in a couple places, and some of the paint from the black bezel behind the glass is missing in the upper right hand corner, and I can see light escaping if I view it from a top down angle.

  • toollio Level 1 (0 points)

    I seem to be one of the few who got lucky with a flawless iPad Air screen on the second try. I'm not sure this really has anything to do with the problem but for what it's worth my Air serial number begins with DMPM.

  • Mtheoro Level 1 (0 points)

    I jsut tried 3 ipad airs, all having yellowish hue screens. All serials starting DMPM. I have anothr ipad air, flawless screen (whites are whote, no yellowish), serial DMPL.

  • corvus32 Level 1 (10 points)

    i just bought a 128GB iPad Air, and it also has a nonuniform yellow screen. The tint is awful, and what's more frustrating is AT&T will charge me a 10% restocking fee to return or exchange it. I've been burned on this same issue before, but this is it. I'm done. Apple is the worse when it comes to quality control. Over the years I've gone through 2 dozen iPads and a dozen or so iPhones all because of screen issues. Apple is the worse.

  • corvus32 Level 1 (10 points)

    Here is a photo of my $950 iPad Air.


  • Dlanod Level 1 (0 points)

    I had umpteen Airs and Mini Rs last year and gave up and bought a Nexus 7 (after I sold a flawless iPad 4).  I tried again in April and got a flawless Mini R but this one has a bit of an irregular working Home button.  Apple is a great company but their QC is poor.

  • corvus32 Level 1 (10 points)

    Went to the AT&T store to exchange the iPad, and took a photo comparing mine with the store display.


    The salesman and manager both said they look identical and couldn't see any difference between them. You decide:




    After basically being called a liar for saying the one they sold me looks different, the manager then tells me if I feel like there is something wrong with the iPad I should drive the 100 miles to the nearest Apple Store and take it up with them.


    Otherwise, I would have to pay a $100 "restocking fee" to return or exchange it even though this has nothing to do with being my fault.


    I will never buy another Apple product. Ever.

  • Dlanod Level 1 (0 points)

    Looks pretty obvious to me and I personally will not be rushing out to buy a new iPad either.

  • Hamad137 Level 1 (10 points)

    Yes he like that screen you show me

  • j182 Level 1 (0 points)

    The black iPad in your photo is certainly more yellow than the white iPad and that might bother you, but that's not a QC problem unique to Apple. Overall colour temperature can vary from device to device from every single manufacturer. Also, it is known that uniformly yellow screens can get whiter over time.


    The issue that started this thread is that the *left* side of the iPad Air screen (home button on bottom in portrait orientation) is more yellow than the right side. It is my belief that the majority of iPad Airs exhibit this non-uniformity and that most people either don't notice it or don't care. For those of us who do, though, it's incredibly annoying.


    Based on your one photo above demonstrating backlight bleed, it looks possible that you would see a lack of colour uniformity since the left side is darker than the right, but it's impossible to say for sure (100% brightness with a black background is not a good demonstration of a problem since it doesn't represent real-world use).

  • andrestb Level 1 (5 points)

    kept in touch with the customer relations rep - bottom line is for me this is unacceptable - selling 1k devices on the premise of false advertisement (air devices in stores have perfect white displays) / bait and switch. I had close to 10 Air devices and they all were horrible yellow displays and the last one was OK but the display deteriorated. After some negotiation the rep arranged what is called a 'Technical Refund / Exchange' at a store (she had to work with a store manager)..... and got a 800 store credit when returning my device..... just bought the new Air 2 w maxed out specs..... hopefully their upsell techno mumbo jumbo "bonded 3 layers into 1" sorts out shait displays which scammed normal mid americans / people of the world FOR A YEAR (millions of customers) who would not stand up to someone that has 500,000 million dollars in the bank *yes five hundred thousand million or 500 billion  .....  (because most people suffer of blissful ignorance or are not savvy when dealing with giant tech retailers)

  • Briansyddall Level 5 (6,770 points)

    New one out next week I hope you didn't pay full price for that one updated iPad Air out next week. Bsydd uk

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