Security questions

I want to change my rescue email because the email won't come through for the security questions and yea. I've tryed all 3 help things that people say to get help through and so far none has worked... Is there any way I can do it on my computer/I pod or not?? Plz help!!

iPod touch

Posted on Nov 1, 2013 4:38 PM

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2 replies

Nov 1, 2013 4:41 PM in response to Plz help abbey

No.

Have you tried the calling Apple method, #2 below?

From a Kappy post

The Three Best Alternatives for Security Questions and Rescue Mail


1. Use Apple's Express Lane.


Go to https://expresslane.apple.com ; click 'See all products and services' at the

bottom of the page. In the next page click 'More Products and Services, then

'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple

ID security questions' and click 'Continue'. Please be patient waiting for the return

phone call. It will come in time depending on how heavily the servers are being hit.


2. Call Apple Support in your country: Customer Service: Contact Apple support.

3. Rescue email address and how to reset Apple ID security questions.


A substitute for using the security questions is to use 2-step verification:


Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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Security questions

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