foyan01
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Q: having a filter failure response from my work force 630 printer

so i have tried renaming in the share file and renaming in printer and scan file this did not change anything for me still getting filter fail and printer not printing

Posted on Nov 1, 2013 4:52 PM

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foyan01

Q: having a filter failure response from my work force 630 printer

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  • by mario49,

    mario49 mario49 Nov 3, 2013 11:17 AM in response to foyan01
    Community Specialists
    Nov 3, 2013 11:17 AM in response to foyan01

    Hello foyan01,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    Troubleshooting printer issues in OS X

    http://support.apple.com/kb/TS3147

     

    Follow these steps until the issue is addressed:

    1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    5. Delete the affected printer, then add the printer again.

    If the issue persists, try these additional steps:

    1. Reset the printing system, then add the printer again.
    2. If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    3. Contact the printer vendor or visit their website for further assistance.

     

     

    Best of luck,

    Mario