I am stuck in a Kernel Panic message loop.

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Level 1

13 points

I am stuck in a Kernel Panic message loop.

Yesterday, my Macbook Pro started freezing on startup. I tried various attempts to fix it from this forum and it's now worse than ever. I eventually used the startup disk to wipe clean and reinstall osx. Now, I can't get the disk out and it keeps telling me to restart my computer, over and over, no matter which mode I try to boot up in. How do I get it to start so I can access the disk utility menu? How can I get the disk out when I have no options to do so? What would cause my computer to suddenly freeze like that, without warning? I've been told MACs do this, and I am not impressed. Frustrating because I have no help from tyhe company, since the warranty is over.

iPhoto '11

Posted on Nov 1, 2013 5:05 PM

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Answer 1

sanjampet

Level 5

7,988 points

Nov 1, 2013 5:18 PM in response to petergood66

You may have suffered a logic board failure, no way to tell as your profile only tells us that you have iPhoto'11, which will not help anyone trying to help you. You may have had a HDD failure, you may have an optical drive failure, you may have a software issue..........

Here are some ways to force eject a disc:

Five ways to eject a stuck CD or DVD from the optical drive

Ejecting the stuck disc can usually be done in one of the following ways:

1. Restart the computer and after the chime press and hold down the

left mouse button until the disc ejects.

2. Press the Eject button on your keyboard.

3. Click on the Eject button in the menubar.

4. Press COMMAND-E.

5. If none of the above work try this: Open the Terminal application in

your Utilities folder. At the prompt enter or paste the following:

/usr/bin/drutil eject

If this fails then try this:

Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

Credit Kappy

You can make a Genius bar appointment and bring it in, the diagnosis is free, they will then offer you your options.

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Answer 2

Nov 1, 2013 6:03 PM in response to petergood66

The simplest thing your mac can do is Alt/Option-Boot. Hold down Alt/Option (two names for one key) at Startup, and a ROM routine draws a gray screen and then, as if in slow motion, draws an icon for each potentially-bootable Volume it can find.

When all have been discovered, the watch cursor stops, and the Eject key goes "live", so you can remove or insert a Disc from the Drive.

If you have 10.7 or later installed, there will be one or more "Recovery_HD" Volumes. Each of these contains Disk Utility and the Installer and an online Help function.

If you were running 10.6, those Utilities are on the Installer/Utilities DVD.

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