veggiejoe

Q: Faces gone after upgrades to Mavericks and iPhoto database.

After upgrading to Mavericks from Mountain Lion, the iPhoto Database had to be upgraded by iPhoto to work with Mavericks. It went thru the process and afterwards many (but not all) of my Faces were gone. The photos are still there...and they're still tagged with the appropriate Faces name, but they will not show up in Faces. The only way I can get them to show up there is to delete the Faces names that are already on the photo and re-enter the Faces from scratch. But since there are at least 1500 photos that are affected, there's got to be a better way! I've done each of the following to no avail:

1) Repaired permissions.

2) Rebuilt Thumbnails.

3) Repaired the Database

4) Rebuilt the Database

5) Restored the Database from Time Machine to pre-Mavericks. The database had to be converted by iPhoto like before. And the results are the same - lots and lots of Faces missing - though everything else appears to be there. The only thing I can see is that it's the same set of years where the Faces are missing (it's something like all Faces from 1942-1970 are missing - but the ones before and after that are there).

 

Anyone have any ideas? Thanks in advance.

iPhoto '11

Posted on Nov 1, 2013 7:14 PM

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Q: Faces gone after upgrades to Mavericks and iPhoto database.

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  • by veggiejoe,

    veggiejoe veggiejoe Nov 2, 2013 4:14 AM in response to veggiejoe
    Level 1 (0 points)
    Nov 2, 2013 4:14 AM in response to veggiejoe

    An addendum to the above:

    I decided to Repair the Database one more time - just for the heck of it. After doing so, all of the Faces that I had painstakingly added back in, after they first disappeared, were gone again! If you look at the info in Photos or Events, the correct Faces info is still imbedded in the photos - they just won't show in Faces. This is very disheartening. I have spent hundreds of hours in iPhoto over the past year, only to see much of that work disappear...and no way to control it.

  • by veggiejoe,

    veggiejoe veggiejoe Nov 3, 2013 10:03 AM in response to veggiejoe
    Level 1 (0 points)
    Nov 3, 2013 10:03 AM in response to veggiejoe

    A 2nd Addendum:

    I also use Aperture and, since they use the same database, I opened it in that - to the same result. I 'repaired the database' in Aperture - same result. I went into Time Machine again and retrieved a 9.4 database and opened it in Aperture. It, too, needed to be converted before Aperture would open it - with the same result. So, the problem has to be in the part of the program that is converting the databases. Aperture has a really easy way to see and apply Faces to photos. In the ones that won't show up in Faces, I can't see or apply new Faces to them.

  • by Old Toad,

    Old Toad Old Toad Nov 3, 2013 10:08 AM in response to veggiejoe
    Level 10 (141,085 points)
    Mac OS X
    Nov 3, 2013 10:08 AM in response to veggiejoe

    Since you've tried all of the standard fixes there's only one left: 

     

    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your

         User/Home/Library/ Preferences folder.

     

    2 - delete iPhoto's cache file, Cache.db, that is located in your

    User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).

     

    home.PNG

     

    or with Lion, Mt. Lion or Mavericks delete the contents the User/Library/Containers/com.apple.iPhoto/
    Data/Library/Caches/com.apple.iPhoto
    folder.

     

    iP11mtlioncache.png

     

    3 - reboot, launch iPhoto and try again.

     

    NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.

     

    If you're running Mavericks, 10.9,  go to your Home folder and use the View âž™ Show View Options menu to bring the this window:

    Mavlibvis.png


    where you can check the Show Library Folder checkbox.

     

    If no change try rebuilding the thumbnails again.

     

    OT

  • by veggiejoe,

    veggiejoe veggiejoe Nov 3, 2013 11:35 AM in response to Old Toad
    Level 1 (0 points)
    Nov 3, 2013 11:35 AM in response to Old Toad

    I so wanted to say that this worked Old Toad, but it didn't. After deleting the indicated files and restarting the system and the program, I had ZERO faces displaying. After Rebuilding Thumbnails, there still were zero Faces displaying. I opened it in Aperture and there some of the Faces were displaying (the same ones that were after the upgrade to 9.5). Went back to iPhoto and re-did permissions (no change), repaired the database again and got back to where I was before I deleted the plist and other files - but still missing the original half of the Faces. Rebuilt the Database again (no change). Rebuilt Thumbnails again (no change). When I'm in the Faces part of the program, all of the Key Photos are on display like they've always been. In addition, when you hover the mouse over the key photo, all of the 'missing' photos are there - they just won't display. When I try to change the Key Photo to one of the ones that won't display in Faces, it does change the Key Photo, but it still won't display the photo in Faces. The correct Faces info is still embedded in the photos that won't display.

     

    When I deleted the iPhoto.plist file, there was also one called iPhoto.LSSharedFileList.plist. I deleted that one as well. Could that have adversely affected the outcome? In any case, I'm back to where I was before I tried this.

     

    If you or anyone else has any other ideas, I eagerly await them. I appreciate your help.

  • by Old Toad,

    Old Toad Old Toad Nov 3, 2013 12:21 PM in response to veggiejoe
    Level 10 (141,085 points)
    Mac OS X
    Nov 3, 2013 12:21 PM in response to veggiejoe

    I don't use the Faces much so have minimal experience with the feature. Since you're restored a backup copy of the library from Time Machine and it is in the same boat I have no more suggestions.

  • by veggiejoe,

    veggiejoe veggiejoe Nov 3, 2013 1:10 PM in response to Old Toad
    Level 1 (0 points)
    Nov 3, 2013 1:10 PM in response to Old Toad

    I have another Mac that I just did a clean install of Mavericks on. So, I have a 'new' hard drive and a freshly downloaded copy of iPhoto 9.5 on it. I went back to Time Machine and got another copy of the 9.4 Database...and moved it to the other Mac. The Database upgraded and results are exactly the same as the other one - half the Faces are missing. So, it's gotta be an application issue that Apple will, hopefully, soon address. In scouring the web, however, I've only found 5-6 other people with a similar issue, so don't know if that will get them moving on it.

  • by Old Toad,

    Old Toad Old Toad Nov 3, 2013 5:53 PM in response to veggiejoe
    Level 10 (141,085 points)
    Mac OS X
    Nov 3, 2013 5:53 PM in response to veggiejoe

    Try restoring a the oldest library with Time Machine and see if you get the same result. If it were the application there would be more reports of this problem. 

  • by veggiejoe,

    veggiejoe veggiejoe Nov 3, 2013 6:19 PM in response to Old Toad
    Level 1 (0 points)
    Nov 3, 2013 6:19 PM in response to Old Toad

    Yeah, I thought of that after my last reply and did just that, using a library from 3 months ago, when I know, without a doubt, that all the Faces were there. I tried it on the Mac with the Mavericks clean install. The result was the same. And when I go to those photos that are no longer displaying in Faces - and delete the Faces info and add it back in - the photos then show up in Faces. And then, if I 'repair the database' after that, they disappear again. So, I'm having a hard time figuring out how it could be something specific to my system or database, based on the results of everything I've tried. But, I also don't understand why more people haven't reported the same problem (unless Faces just isn't used as much as the other viewing options). The updated program was on my system for a week before I noticed the problem....and the only reason I did then was because I needed to find a certain photo and Faces was the fastest way to get to it.

  • by Old Toad,

    Old Toad Old Toad Nov 4, 2013 8:28 AM in response to veggiejoe
    Level 10 (141,085 points)
    Mac OS X
    Nov 4, 2013 8:28 AM in response to veggiejoe

    If there's an Apple store near you and you have a Mac that is not too difficult to take in  it might be time make an appointment at the Genius bar.  Also type up and print all you've tried so Apple can easily see what you've tried so far.

  • by veggiejoe,

    veggiejoe veggiejoe Nov 15, 2013 5:34 PM in response to veggiejoe
    Level 1 (0 points)
    Nov 15, 2013 5:34 PM in response to veggiejoe

    Update: Apple released an update to Aperture today, which fixed the Faces problem in that program. Still not working in iPhoto, however. Waiting for that update.

  • by bwadma,

    bwadma bwadma Dec 30, 2013 12:19 AM in response to veggiejoe
    Level 1 (140 points)
    Apple TV
    Dec 30, 2013 12:19 AM in response to veggiejoe

    Hi veggiejoe, I have the same (or at least a related) problem with iPhoto/Faces and Contacts:

    After the update from 10.8.5 to 10.9.1 (I did wait for the the first maintenance release), Contacts does not allow to set a "contact picture" by selecting Faces.

     

    Although there are Faces defined in iPhoto that are linked to a Contacts Card (and which display the Email address in iPhoto), in Contacts there is only the message displayed:

    "Loading Faces ...", and then:

    "Find and organize photos of people in iPhoto or Aperture using Faces".

     

    Screen Shot 2013-12-30 at 09.09.10.png

  • by veggiejoe,Solvedanswer

    veggiejoe veggiejoe Dec 30, 2013 1:18 AM in response to bwadma
    Level 1 (0 points)
    Dec 30, 2013 1:18 AM in response to bwadma

    Hi. My issue has been solved, though I don't understand how. After Apple issued an Aperture update back in November, it fixed the Faces problem in Aperture, though iPhoto still had the same Faces problem at least 24 hours later. However, a week or so after that, I happened to look in Faces for something and found that all of my missing Faces were back...and have been ever since! I had done nothing since the Aperture update, in turns of updates or repairs, so I don't know how it got fixed! iPhoto and Aperture share the same database, so it sort of makes sense that if you fix something in Aperture that it will fix the same problem in iPhoto. Except that it didn't - at least initially. And I didn't even use Aperture after I installed the update. So, I'm happy again....just wish I understood what happened.

     

    An aside: When encountering these initial problems after the iPhoto upgrade, I wrote a review in the App store that mentioned these problems. Someone from Apple saw it and contacted me, asked if I'd be willing to work with an Apple engineer to help resolve the problems. Of course, I said YES.....but no one ever contacted me. I guess they figured the Aperture update would take care of the problem - which it did - eventually.

  • by bwadma,

    bwadma bwadma Dec 30, 2013 3:14 AM in response to veggiejoe
    Level 1 (140 points)
    Apple TV
    Dec 30, 2013 3:14 AM in response to veggiejoe

    Thank you!

     

    I am still trying some obvious things (iPhoto Repair Permissons (no effect), Rebuild Thumbnails (no effect), the remaining options are under way), and also trashing the Contacts Prevs (.plist). When done, I will post the question/problem report a new thread.

     

    Just in case:

    Does the selection of iPhoto Faces in Contacts work for you?

  • by Incredulocious,

    Incredulocious Incredulocious Mar 4, 2014 10:01 AM in response to bwadma
    Level 1 (5 points)
    Mar 4, 2014 10:01 AM in response to bwadma

    Just in case:

    Does the selection of iPhoto Faces in Contacts work for you?

     

    Not working for me.  I use only Aperture and have lots off Faces tag but none are available in Contacts app.  I'm current on all updates and running 10.9.2.

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