Attempting to upgrade my MBP (Earlier 2011) from OS X Lion to Mavericks since it launch but it keeps showing "Waiting" and no progress even I leave my MBP on for few days. Any suggestion how to get the software?
MacBook Pro, Mac OS X (10.7.5)
How ia your Mac connected to the internet?
Allan
Both wired and wireless with fiber optic internet connection
To determine if it is actually downloading use Launchpad. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.
If it's paused, click the icon to restart it.
Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.
When it's finished downloading it looks like this:
If it really is not downloading read Mac App Store: How to resume interrupted downloads
Also read: Troubleshooting the Mac App Store
If you're still having trouble write back.
Thanks John for your feedback. It actually stay at the launch pad and the status show "Waiting". Had tried your recommanded steps for few time and even rebooting my MBP but still can't get the download to resume.
Try the following:
Sign out of the App Store, then quit the App Store.
Select (triple-click to select the entire line), then control-click, and from the contextual menu that appears select Services > Reveal in Finder:
~/Library/Preferences/com.apple.storeagent.plist
Drag the highlighted file to the Desktop.
Repeat with the following two lines
~/Library/Preferences/com.apple.appstore.plist
~/Library/Caches/com.apple.storeagent
Open the App Store again, select the Purchases list, sign in, and attempt to download Mavericks again.
Have same problem when download was interupted by loss of broadband. Launchpad shows waiting. Tried solution to resume and nothing happened . Tried moving three lines from Library as above (what is all that triple click/control-click Services Reveal in Finder all about?) . Opened App Store and tried down load again. Nothing. Still waiting in Launchpad. Did you have any luck?
Found this advice in Digitaltrends:
How to delete the Mavericks Launchpad icon and restart the download
Here’s another fix we found. Some users report that if you suspect your Mavericks download has failed, you should open Launchpad, find the page containing the Mavericks icon and hold the Option button on your keyboard. Once you do, an X should appear right next to the icon. Click the X and try restarting the download in the App Store.
This worked for me and got rid of the Waiting in Launchpad and enabled me to download again from scratch that worked . The Install took over an hour.
It puzzles me how Apple expect anyone to know this . There seem to be all sorts of little tricks that are not documented and Apple never offer any soltions to problems but expect kind hearted customers like John Galt above to supply support and solutions (which in this case did not work). Twas ever thus.
Thanks for the suggestion; it is one of a number of potential solutions.
It doesn't work in all cases. If it does not work I have several more to suggest, but unless CH Wan responds we'll never know which one solved the problem. Different people have reported success using different solutions, but there doesn't seem to be a single solution that fixes this problem for everyone.
It's currently resume the downloading after I delete off the icon on the launchpad and download again from the App Store..
Thanks again for you kind suggestion and support.
Great! Thanks for the update.
unable to download Mavericks
