5 Replies Latest reply: Jul 12, 2006 5:59 PM by Ferd II
Dr_Pete Level 1 Level 1 (5 points)
When I click on the System Preferenes item under the Apple Menu, nothing happens, but when I click on the System Preferences icon in the Dock, the System Preferences pane opens normally. How can I reactivate the System Preferences item in the Apple Menu?

PowerMac 1.25DP MDD   Mac OS X (10.3.9)  
  • Ferd II Level 7 Level 7 (24,030 points)
    Dr_Pete,

    Welcome to Apple Discussions.

    The behavior that you describe is indicative that you may have a "Previous Systems" folder on your startup disk which was created after an Archive and Install. If that is the case, you can trash that Previous Systems folder and eliminate your problem.

    If that is not the case, you should try the troubleshooting procedures listed in Resolving Disk, Permission, and Cache Corruption, by Dr. Smoke.


    ;~)
  • George Orville Level 4 Level 4 (2,060 points)
    Ferd ll ,
    Why should having a Previous System folder prevent System Preferences open when launched from the Apple Menu.....

    I have a Previous System also and I have no problems with opening the System Preferences from Apple Menu


    george
  • Ferd II Level 7 Level 7 (24,030 points)
    George,

    Thanks for asking that question.

    I offered this solution based upon similar successful advice which was given to another poster who solved this problem:
    Long story short I ended up reinstalling Mac OS X using Archive and Install. When I first used the computer following reinstalling Mac OS X, I was able to access the System Preferences by selecting them under the Apple in the menu bar. However, I have now updated my software using Software Update, and now I can't access System Preferences when I click on them under the Apple in the menu. The computer just acts like I never selected System Preferences.
    Where have System Preferences gone??? provides another example of Previous Systems folder interfering with System Preferences.

    Applications don't work after reinstalling Mac OS X explains a different problem with a Previous Systems folder: Example 1:
    You downgrade by performing an Archive and Install installation, but do not update to a later version of Mac OS X. The Previous Systems folder contains later versions of applications that may contribute to this issue.
    If you have proper backups, I recommend trashing the Previous Systems folder as soon as you can determine that the new system is functioning properly. The Previous Systems folders will either take up too much space or contribute to unexplained system problems.

    ;~)
  • Dr_Pete Level 1 Level 1 (5 points)
    Thanks for the suggestion, Ferd II. To make the situation more interesting, I went to delete the Previous Systems folder, but just before doing so I went back to the Apple menu and selected System Preferences one last time. Yes, you guessed it. The darn thing worked! I've done nothing to correct the previous problem, as far as I know. It just spontaneously cured itself. Nevertheless, if the problem recurs, I'll certainly try your suggestion.
    Dr_Pete
    ____________________________________________

    Dr_Pete,

    Welcome to Apple Discussions.

    The behavior that you describe is indicative that you
    may have a "Previous Systems" folder on your startup
    disk which was created after an Archive and Install. If that is the case,
    you can trash that Previous Systems folder and
    eliminate your problem.

    If that is not the case, you should try the
    troubleshooting procedures listed in
    Resolving Disk, Permission, and Cache Corruption
    ,
    by Dr. Smoke.


    ;~)




    PowerMac 1.25DP MDD Mac OS X (10.3.9)

    PowerMac 1.25DP MDD Mac OS X (10.3.9)
  • Ferd II Level 7 Level 7 (24,030 points)
    Dr_Pete,

    You are welcome.

    As I wrote to George, if you have proper backups, I recommend trashing the Previous Systems folder as soon as you can determine that the new system is functioning properly. The Previous Systems folders will either take up too much space or contribute to unexplained system problems.

    ;~)