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Hai

iPhone 3G, iOS 6.1.2

Posted on Nov 1, 2013 10:10 PM

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8 replies

Jan 13, 2014 5:19 AM in response to Ddavis7324

You can update the email address on your account by tapping on it in Settings > Store on your iPad, or via the Store > View Account menu option on your computer's iTunes, or via http://appleid.apple.com


The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes


Updating to iOS 5+ : http://support.apple.com/kb/HT4972

May 9, 2015 11:47 AM in response to vickyfromdaytona

Purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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