HP d135

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HP d135

Hi,

I've been to both Apple and HP on this problem (which appears to be widespread on the web), but perhaps somebody has found a solution here;

The d135 is an All-in-one printer; the printing works, but scanning doesn't - when trying to scan, an error box pops up - "Unable to connect to HPAIO TWAIN data source"; this is using the most up to date software and drivers from the HP website. Is there any solution to this?

Thank you all for your help.

Regards,

Robin

HP d135, Mac OS X (10.4.7)

Posted on Jul 7, 2006 4:17 PM

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Answer 1

Jul 24, 2006 10:19 PM in response to RBSloan

I have an ongoing problem with my 5510. I had the same problem you had. I deleted all hp software from my computer, then downloaded just the print driver and just the scanning software and installed them. Printing worked, scanning did not. I then downloaded the full version of the driver and installed it over the two sub parts and everything worked. However, the real problem I have is that the HP software conflicts with some other program and so my machine crashes on startup and I have to reboot it several times, or reboot in safe mode and restart. I think the HP software also knocks out my internal mic. The software *****, but I;m not willing right now to take a chance on some other all-in-one device.

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