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Problem when exporting to Vimeo I get message "The share operation has failed. Quicktime error: -50" The file only gets to 8% before this happens any idea how to fix I have a movie deadline to meet!

Hi all,


Finished editing a short movie.


Then went to share on vimeo but got this message - see also screenshot when I tried to export to desktop.


Problem when exporting to Vimeo I get message "The share operation has failed. Quicktime error: -50" The file only gets to 8%.


Have tried deleting my render files for the project and also another fix mentioned of deleting any black space files on the edit itself but neither work?


Just upgraded to OS Mavericks could this be causing it? If so how to downgrade?


thanks

Louis B



User uploaded file

Final Cut Pro X, OS X Mavericks (10.9), IMAC i7 3.4GHZ 16GB RAM 2TB HDD

Posted on Nov 2, 2013 7:35 AM

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Question marked as Best reply

Posted on Nov 2, 2013 7:47 AM

You might try switching off App Nap. Select the application in the Applications folder. Press Cmd-I and check on Prevent App Nap. This seems to be a problem for some people.

10 replies

Nov 2, 2013 8:42 AM in response to UR1

From your screen shpt, it appears as though your Time Line may be completely rendered. Turn off BG Rendering in Preferences. Delete both project render files and event render files. Try exporting a short section of the time line as a master file – without manually rendering. If that works, your Vimeo export will probably work.


Russ

Nov 2, 2013 8:51 AM in response to Russ H

I already had my background rendering unticked per another user's suggestion earlier today and had deleted the project render files but hadnt thought of the event render files so did do that - thanks


Then tried to export as master file and same error message comes up after a few minutes.


Any other ideas?


best,

Louis

Nov 2, 2013 10:36 AM in response to Russ H

Thanks for your help both, I called Apple tech support and spoke to a really helpful chap called Andrea who helped me out. Now got my Master file sorted and am trying Vimeo upload again.


Just to clarify points for people out there with the same issue:


First steps

- Ensure background rendering is turned off in preferences

- Delete project and events render files

- If upgraded to Mavericks then go to FCPX in finder under applications hit buttons 'CMD' and 'I' together and tick the 'prevent App Nap' box.


Next Steps


I had already done all of this when Apple Tech spoke to me so we discussed the message 'Quicktime -50' and what it meant. It wasnt a purely generic error message but was not detailed enough to point to one specific issue. This problem had occurred in previous years (so Mavericks not wholly to blame) and patches were issued over the years by Apple to help resolve some of the problems.


The message essentially is indicating that there is a problem somewhere with the media in some way shape or form.


My export went to 8% then failed. Apple's answer was that the project settings were corrupted in some way.


So what they suggested (so simple I could kick myself) was to select all the media files by 'CMD + A' then copy them 'CMD + C' then create and open a new project timeline, and then paste in 'CMD + V'.


Then we tried export again this time to a master file with some settings detailed by Apple.

The difference now was it got to 40% then failed but due to a different reason 'error -1 frame 10124 error'


At last we get past the project issues and into the event media issues, it seems that when I loaded the compact flash last night, the iMac kept ejecting the reader so had to copy files over quickly and seems that some of the file clip I used although showed on the viewer, didn't seem to have loaded all the correct media, so selecting this clip frame 10124 on the viewer I found that it showed as red on the frame row which implied an issue. So I simply bladed it off and deleted it.


Then I reran the export to Master file and it worked, though jumping from 40% to 100% complete was a shock to me!


Now am trying the export to Vimeo - hope this helps some of you out there. Worst case pick up the phone to Apple and speak to the Final Cut Pro guys they can help.


best wishes,

Louis B

Problem when exporting to Vimeo I get message "The share operation has failed. Quicktime error: -50" The file only gets to 8% before this happens any idea how to fix I have a movie deadline to meet!

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