Q: Apple Broadcom Kernel Panic

Question

Gorthan

Level 1 (0 points)

Q: Apple Broadcom Kernel Panic

Hello,

It's been a while since I started experiencing random kernel panics and I hoped Mavericks would solve'em, but it didn't.

Basically every now and then my computer completely freezes, self-reboots and restarts without a "visible" explanation. It is totally random. Today the iMac restarted itself three times, last week nothing.

On the kernel panic error log there is always a reference to "AppleBroadcom570X" and a Fatal ERror in Jumbo RCV Packets.

The iMac is ethernet-connected to the router, no wireless configured (I disabled it - I don't need it), and here it is the kernel panic log:

Anonymous UUID:      XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX


Sat Nov  2 16:34:41 2013
panic(cpu 2 caller 0xffffff7f90789e9d): "BCM5701Ethernet - fatal error in jumbo rcv packets.  fJumboRingEnabled 0, fRxJumboMbuf 0, i 1852990824, fRxJumboDescCnt 0, flags 6772"@/SourceCache/AppleBroadcom570X/AppleBroadcom570X-369.2.9/BCM5701Private.cpp:2812
Backtrace (CPU 2), Frame : Return Address
0xffffff8083413c60 : 0xffffff800f822f69 
0xffffff8083413ce0 : 0xffffff7f90789e9d 
0xffffff8083413e90 : 0xffffff7f9078aad3 
0xffffff8083413eb0 : 0xffffff7f9077e7cb 
0xffffff8083413ef0 : 0xffffff800fcada80 
0xffffff8083413f30 : 0xffffff800fcac522 
0xffffff8083413f80 : 0xffffff800fcac5f7 
0xffffff8083413fb0 : 0xffffff800f8d6aa7 
      Kernel Extensions in backtrace:
         com.apple.iokit.AppleBCM5701Ethernet(3.6.9b9)[2FE95ABD-E6DF-364F-91C1-EA1237648DDE]@0xffffff7f9077c000->0xffffff7f907b4fff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7f9071f000
            dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b4)[C808009A-9D01-31FC-A01F-AA91DFF6D348]@0xffffff7f9076e000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff7f8feba000
            dependency: com.apple.iokit.IOEthernetAVBController(1.0.3b3)[9F8C7A32-5DA7-3926-A6D2-9B25471519B6]@0xffffff7f90775000
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0xffffff7f903a9000


BSD process name corresponding to current thread: kernel_task


Mac OS version:
13A603


Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x000000000f600000
Kernel text base: 0xffffff800f800000
System model name: iMac11,3 (Mac-F2238BAE)


System uptime in nanoseconds: 5465308385259
last loaded kext at 272392197884: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f91c6f000, size 65536)
last unloaded kext at 332829233596: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f91c6f000, size 57344)
loaded kexts:
com.logmein.driver.LogMeInSoundDriver          1.0.2
at.obdev.nke.LittleSnitch          4052
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AGPM          100.14.11
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AudioAUUC          1.60
com.apple.kext.AMDFramebuffer          1.1.4
com.apple.driver.AppleHDA          2.5.2fc2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.AMDRadeonX3000          1.1.4
com.apple.driver.AppleMikeyDriver          2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleLPC          1.7.0
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.kext.AMD5000Controller          1.1.4
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleUSBCardReader          3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleIRController          325.7
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
com.apple.driver.AirPort.Atheros40          700.74.5
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.5.2fc2
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOSurface          91
com.apple.iokit.IOAcceleratorFamily          98.7.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.kext.AMDSupport          1.1.4
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.driver.AppleHDAController          2.5.2fc2
com.apple.iokit.IOHDAFamily          2.5.2fc2
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IOEthernetAVBController          1.0.3b3
com.apple.driver.mDNSOffloadUserClient          1.0.1b4
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.pthread          1
com.apple.kec.corecrypto          1.0


System Profile:
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i7, 2.93 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313630422E4D313646
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: G15 Keyboard Hub
USB Device: G15 GamePanel LCD
USB Device: G15 Gaming Keyboard
USB Device: SideWinder™ Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Hub
USB Device: USB 3.0 Desktop HD
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:

I have already tried to disconnect each usb device one by one, change the ram, change the devices, but still the computer randomly restarts.

It's getting very annoying.

Does anyone have any idea of what's going on?

iMac, OS X Mavericks (10.9)

Posted on Nov 2, 2013 10:04 AM

I have this question too

Q: Apple Broadcom Kernel Panic

All replies

Helpful answers

by baltwo,

baltwo Nov 2, 2013 1:04 PM in response to Gorthan
Level 9 (62,256 points)

Nov 2, 2013 1:04 PM in response to Gorthan

Most likely, one of these is the culprit.

com.logmein.driver.LogMeInSoundDriver 1.0.2
at.obdev.nke.LittleSnitch 4052

Boot into safe mode (restart holding down SHIFT key). If no KP, then disable these, reenable one at time to determine which. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See

OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
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by Gorthan,

Gorthan Nov 2, 2013 1:39 PM in response to baltwo
Level 1 (0 points)

Nov 2, 2013 1:39 PM in response to baltwo

Unfortunately I can't simply boot into safe mode and test if it KPs. As I mentioned, last time in "normal mode" it worked beautifully for more than 6 days, and during these 6 days little snitch has been working beautifully as well as logmein.

Did you mention these two kext only because these were the non-apple ones?

What about the broadcom one?
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by Gorthan,

Gorthan Nov 2, 2013 1:42 PM in response to baltwo
Level 1 (0 points)

Nov 2, 2013 1:42 PM in response to baltwo

On top of that, I mentioned I tried also changing the ram, what's the point of using remember?
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by baltwo,

baltwo Nov 2, 2013 2:34 PM in response to Gorthan
Level 9 (62,256 points)

Nov 2, 2013 2:34 PM in response to Gorthan

Gorthan wrote:
Did you mention these two kext only because these were the non-apple ones?
Yes.
What about the broadcom one?
That's an Apple supplied one and gets loaded in safe mode.
On top of that, I mentioned I tried also changing the ram, what's the point of using Rember?
To test the RAM. Replacing it doesn't test it.
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by Linc Davis,

Linc Davis Nov 2, 2013 5:00 PM in response to Gorthan
Level 10 (208,037 points)

Applications

Nov 2, 2013 5:00 PM in response to Gorthan

From the menu bar, select

 ▹ System Preferences... ▹ Network ▹ Advanced ▹ Hardware

What is the MTU setting?
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Q: Apple Broadcom Kernel Panic

All replies Helpful answers

by baltwo,

by Gorthan,

by Gorthan,

by baltwo,

by Linc Davis,

All replies

Helpful answers