4 Replies Latest reply: Nov 2, 2013 5:24 PM by lbovay
lbovay Level 1 Level 1 (0 points)

Hi,


I recently bought a kit of 16Go additional RAM for my new 14,2 later 2013 iMac. Following reference from corsair: CMSA16GX3M2A1600C11 (http://www.corsair.com/en/corsair-mac-memory-16gb-dual-channel-ddr3l-sodimm-memo ry-kit-cmsa16gx3m2a1600c11.html). I got multiple crashes since I installed that kit and none since I took it out again. All diagnostics show the same errors.

 

Here is the error report I get after a freeze +reboot on gray screen with error message:

 

Wed Oct 23 20:33:55 2013

panic(cpu 0 caller 0xffffff80084dc19e): Kernel trap at 0xffffff80087bc971, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff82891c38c8, CR3: 0x000000003eb7903c, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0xffffff7f88d43168, RDX: 0xffffff80388ba000

RSP: 0xffffff82a91c3880, RBP: 0xffffff82a91c3f60, RSI: 0x0000000000000000, RDI: 0x0000000000000000

R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000200

R12: 0xffffff803a3bd130, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff803a81c440

RFL: 0x0000000000010246, RIP: 0xffffff80087bc971, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff82891c38c8, Error code: 0x0000000000000000, Fault CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff82a91c3510 : 0xffffff8008422f69

0xffffff82a91c3590 : 0xffffff80084dc19e

0xffffff82a91c3760 : 0xffffff80084f3606

0xffffff82a91c3780 : 0xffffff80087bc971

0xffffff82a91c3f60 : 0xffffff800883db67

0xffffff82a91c3fb0 : 0xffffff80084f3af8

 

 

BSD process name corresponding to current thread: Google Chrome

 

 

Mac OS version:

13A598

 

 

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x0000000008200000

Kernel text base: 0xffffff8008400000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)

 

 

System uptime in nanoseconds: 1787291363659

last loaded kext at 753215779582: com.vmware.kext.vmioplug.12.1.12          12.1.12 (addr 0xffffff7f8a9c8000, size 32768)

last unloaded kext at 757302754721: com.vmware.kext.vmci          90.5.7 (addr 0xffffff7f8a990000, size 69632)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch          80.14

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.X86PlatformShim          1.0.0

com.apple.driver.AGPM          100.14.11

com.apple.driver.ApplePlatformEnabler          2.0.9d1

com.apple.driver.AppleHDA          2.5.2fc2

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.GeForce          8.1.8

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleMikeyDriver          2.5.2fc2

com.apple.driver.AppleIntelHD5000Graphics          8.1.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleBacklight          170.3.5

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.AppleIntelFramebufferAzul          8.1.8

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.driver.AppleUSBHub          650.4.4

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleSDXC          1.4.0

com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

com.apple.driver.AirPort.Brcm4360          800.21.45

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleUSBXHCI          650.4.3

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleBluetoothHIDKeyboard          170.15

com.apple.driver.AppleHIDKeyboard          170.15

com.apple.driver.IOBluetoothHIDDriver          4.2.0f6

com.apple.driver.AppleMultitouchDriver          245.13

com.apple.kext.triggers          1.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.5.2fc2

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOAcceleratorFamily          98.7.1

com.apple.nvidia.driver.NVDAGK100Hal          8.1.8

com.apple.nvidia.driver.NVDAResman          8.1.8

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.iokit.IOSurface          91

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.AppleHDAController          2.5.2fc2

com.apple.iokit.IOHDAFamily          2.5.2fc2

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOAcceleratorFamily2          98.7.1

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.driver.AppleSMC          3.1.6d1

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.driver.AppleThunderboltEDMSink          1.2.1

com.apple.iokit.IOUSBHIDDriver          650.4.4

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0

com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.driver.AppleThunderboltNHI          1.9.2

com.apple.iokit.IOThunderboltFamily          2.8.5

com.apple.iokit.IOEthernetAVBController          1.0.3b3

com.apple.iokit.IO80211Family          600.34

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          21

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

 

 

System Profile:

Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 24 GB, SMC 2.15f0

Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x029E, 0x434D5341384758334D314131363030433131

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE SSD SM0256F, 251 GB

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: Mionix NAOS 8200

Thunderbolt Bus: iMac, Apple Inc., 23.10

 

I'm not really familiar with what's the info I should google. I see a Google Chrome reference but since I still use Google Chrome and don't get any more crash since I took out the RAM kit I don't think it's the issue. I do all my updates on a daily basis.

 

Any help would be appreciated.
Cheers !


iMac (27-inch, Late 2013), OS X Mavericks (10.9)