My phone will not make a sound when i get text unless I am back the home screen. It will also not ring with phone calls unless I am back at the home screen. This has never happened before I did the update

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My phone will not make a sound when i get text unless I am back the home screen. It will also not ring with phone calls unless I am back at the home screen. This has never happened before I did the update

My phone will not make a sound when i get text unless I am back the home screen. It will also not ring with phone calls unless I am back at the home screen. This has never happened before I did the update? how can I change this?

iPhone 5

Posted on Nov 2, 2013 4:48 PM

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Answer 1

Nov 2, 2013 5:01 PM in response to nishajackson

Basics from the manual are restart, reset, restore

Follow the 3R's- if a restart does not solve your problem proceed

User troubleshooting is:

1.restart, ie power off/on,

2. reset http://support.apple.com/kb/HT1430,

3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414

MacBook Pro (15-inch Mid 2012), OS X Mavericks (10.9), i7 500GB 16GB RAM iPhone5 iOS7.0.3

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