ipod not sync with itunes update 1.11.1 and beyond.

i know of the issues regarding pads and phones, but there are issues as well for the older pods. this latest series of system updates has totally screwed me. what can i do to help with this issue?

any advise would be welcome.

iPod classic, Windows 7

Posted on Nov 2, 2013 8:21 PM

Reply
6 replies

Nov 3, 2013 8:45 PM in response to bobrady

I don't know of any specific problems with iPads and iPhones... My iPhone still works fine with the latest iTunes.


Can you provide some more details?


It sounds like your iPod previously worked fine on this computer, correct? Are these "system updates" Windows updates, iTunes updates, or a combination of both?


Have you added anything new to USB recently?


Does the iPod still work (play music) when it is not connected to the computer?


What happens on the iPod's screen when you connect it to USB? Does the battery still charge?

Nov 4, 2013 3:39 AM in response to Kenichi Watanabe

thanks Kenichi

all the problems occurred as a result of iTunes, as i have not had a 'system update' for a week and a half. it was however a large one.

my ipod worked fine up until last week. i then was prompted to update iTunes ... which i did.

when i connected my ipod via usb to sync ... i got an error message on my laptop saying that my ipod needed to be restored to factory settings and since then i haven't been able to sync at all and my song list has been reduced from 10566 down to 10 on my device.

when the ipod is connected via usb i see the usual sync icon circulating then it stops and shows the device connector indicating that it is charging.;..

i read elsewhere on some forums that by downgrading the iTunes to an earlier release ... i.e. 10.7 , i would be able to sync and access all my music files back to my device. well i did this and had no luck with this as well as my ipod was still not syncing and iTunes froze as per the new update version.

imma thinking that my ipod has been corrupted in some way.

it is really annoying as through the downgrade process and re installation of the newest update ... i have lost 1 months worth of music. which is a pain.

hope this makes some sense to you. it sure as heck makes none to me. lol

any hint would be welcome and once again i thank you for responding to my post.

marc.

Nov 4, 2013 12:22 PM in response to bobrady

I'm not clear on whether you did a Restore on the iPod or not...


If you did (a Restore), and all of your songs are stored in your iTunes music library, you may just need to set up automatic syncing for the iPod.


First, if the iTunes sidebar (along left side of iTunes window) is not visible, from the iTunes menu bar, under View, select Show Sidebar.


Connect iPod. In the sidebar, find the iPod under DEVICES, and select it there. To the right, and toward the top, there is a bar of buttons that starts with Summary. Click on Music next to Summary. This is the iPod's Music screen, where you tell iTunes how to sync your iPod.


Check the box for Sync Music. If you just did a Restore, there is nothing on the iPod currently.


NOTE: If you did not do a Restore, AND there are songs on the iPod that are not in your iTunes library (on the computer), do not proceed. When you set up automatic syncing, any songs on the iPod that are not in your iTunes library will be lost.


If your entire iTunes Music library fits on the iPod, you can choose to sync Entire music library. With this setting, everything in your iTunes music library syncs to the iPod. Going forward, any changes to the iTunes music library sync automatically to the iPod, the next time you connect it (or when you click Sync).


Otherwise, you can choose to sync Selected playlists, artists, albums, and genres. Then select (checkmark) the playlists, artists, albums, and/or genres that you want on the iPod, from the lists below. For example, you can put all of your favorite songs on one or more playlists in iTunes, and select those playlists on the iPod's Music screen, under Playlists. When you click Apply, your song selection syncs to the iPod. Going forward, changes to the iTunes music library (based on how the iPod's Music screen is set up) sync automatically to the iPod, the next time you connect it (or when you click Sync).

Nov 5, 2013 2:18 AM in response to Kenichi Watanabe

thanks again Kenichi Watanabe for responding.

i had in fact done a restore on my ipod when i was prompted, and it was from this point onwards things went out of shape.

Kenichi Watanabe wrote:


I'm not clear on whether you did a Restore on the iPod or not...


If you did (a Restore), and all of your songs are stored in your iTunes music library, you may just need to set up automatic syncing for the iPod.


First, if the iTunes sidebar (along left side of iTunes window) is not visible, from the iTunes menu bar, under View, select Show Sidebar.


Connect iPod. In the sidebar, find the iPod under DEVICES, and select it there. To the right, and toward the top, there is a bar of buttons that starts with Summary. Click on Music next to Summary. This is the iPod's Music screen, where you tell iTunes how to sync your iPod.


Check the box for Sync Music. If you just did a Restore, there is nothing on the iPod currently.


NOTE: If you did not do a Restore, AND there are songs on the iPod that are not in your iTunes library (on the computer), do not proceed. When you set up automatic syncing, any songs on the iPod that are not in your iTunes library will be lost.


If your entire iTunes Music library fits on the iPod, you can choose to sync Entire music library. With this setting, everything in your iTunes music library syncs to the iPod. Going forward, any changes to the iTunes music library sync automatically to the iPod, the next time you connect it (or when you click Sync).


Otherwise, you can choose to sync Selected playlists, artists, albums, and genres. Then select (checkmark) the playlists, artists, albums, and/or genres that you want on the iPod, from the lists below. For example, you can put all of your favorite songs on one or more playlists in iTunes, and select those playlists on the iPod's Music screen, under Playlists. When you click Apply, your song selection syncs to the iPod. Going forward, changes to the iTunes music library (based on how the iPod's Music screen is set up) sync automatically to the iPod, the next time you connect it (or when you click Sync).

i actually wasn't able to access any of the normal menu functions on itunes because it automatically tried to sync with the device regardless of whether i had checked that option. i did try and use the 'sync selected playlist' option which did not help, as the sync process was still laboured and in the latter stages of my desperation (after rebooting ... uninstalling .... reinstalling etc...) itunes was showing error windows with -50. which i investigated btw.

so i did conclude that my ipod had been corrupted.

i have a good friend who own(ed) a similar ipod classic in near mint condition who agreed to sell it ...and as a result i have now a device which is now working.

and am a happy camper again.

having gone through this process of installing updates (and updates, :/) i am a little wary of doing so in the future, as i know my pod did function before.

and as an aside, i do prefer the earlier format to this current one. i don't find it as easy to navigate (though it is not that hard) and it isn't as pleasing on the eye, which i thought would be the point of any marketing tool.

marc

Nov 5, 2013 2:07 PM in response to bobrady

If you show the iTunes sidebar, as described in my previous reply, iTunes (mostly) works the way it did before in previous versions. If you don't see the iTunes menu bar (to give the command to show the sidebar), use the standard Windows function to show the app's full menu bar.


It seems like your old iPod is having hard drive issues. There may be a portion of the hard drive that has bad sectors, so when the sync-loading reaches that portion, it fails.


Here's a test you can try. On the iPod's Summary screen, set it to Enable disk use (and Apply). The iPod's storage should appear in Windows, like it's an external drive. Quit iTunes. Use Windows to reformat the iPod's disk. If there is an option to do a "quick" format, do NOT use that option. Do a "full" format. Use the "FAT" format. This will obviously erase the content of the iPod.


If using Windows to format the iPod's disk succeeds, run iTunes. It will probably prompt you do to a Restore automatically, but even if it does not, do a Restore (from the Summary screen). If the Restore succeeds, trying syncing it again to see if there is any improvement.

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ipod not sync with itunes update 1.11.1 and beyond.

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