Kernel Panics in brand new Retina MBP running Mavericks
Hello!
So I recently purchased a new MBP from the most recent updated line. It's less than a week old, and was purchased to replace another MBP that had serious hardware issues and near constant kernel panics. After waiting months for the updated line to once again have a working laptop, I'm quite dismayed that tonight I have experienced two kernel panics that have crashed an restarted my new computer. During both panics, I was running both Chrome and VLC. The first happened as I clicked the Chrome icon in the dock and the second one happened right after I started playing a video in VLC and went into fullscreen. Unfortunately there are no available appointments at the Genius Bar tomorrow, and I won't be able to book an appointment I can actually make it to until next weekend. I was hoping someone might be able to offer me some insights into what might be causing this?
Here's the info:
System Information
MacBook Pro
Retina, 15-inch, Late 2013
Processor: 2.6 GHz Intel Core i7
Memory: 16 GB 1600 MHz DDR3
Graphics: Intel Iris Pro 1024 MB, NVIDIA GeForce GT 750M
Software: OS X 10.9
First Kernel Panic
Anonymous UUID: 3A56CFD2-E5F3-237D-87B0-CA72AB3FB8ED
Sat Nov 2 18:02:18 2013
panic(cpu 0 caller 0xffffff8009adb94e): Kernel trap at 0xffffff8009aa2f09, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00000000a0cc5d80, CR3: 0x00000000522e2057, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff802cea4b20, RDX: 0x0000000000000821
RSP: 0xffffff81dda33ca0, RBP: 0xffffff81dda33cd0, RSI: 0x0000000026a74e9c, RDI: 0xffffff8010403f18
R8: 0x0000000000000001, R9: 0x00000000cccccccd, R10: 0xffffff81dda33a70, R11: 0xffffffffffffff00
R12: 0xffffff8010403f18, R13: 0xffffff800e384000, R14: 0x00000000000dc000, R15: 0xffffff804cdc4d40
RFL: 0x0000000000210286, RIP: 0xffffff8009aa2f09, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000a0cc5d80, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81cbd82c50 : 0xffffff8009a22f69
0xffffff81cbd82cd0 : 0xffffff8009adb94e
0xffffff81cbd82ea0 : 0xffffff8009af2dc6
0xffffff81cbd82ec0 : 0xffffff8009aa2f09
0xffffff81dda33cd0 : 0xffffff8009a8e199
0xffffff81dda33d50 : 0xffffff8009a78c2e
0xffffff81dda33f20 : 0xffffff8009adbd8c
0xffffff81dda33fb0 : 0xffffff8009af2ccb
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000009800000
Kernel text base: 0xffffff8009a00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 312243628683483
last loaded kext at 303887094443166: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8c023000, size 20480)
last unloaded kext at 303947119263025: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8c023000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.14
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Second Kernel Panic
Anonymous UUID: 3A56CFD2-E5F3-237D-87B0-CA72AB3FB8ED
Sat Nov 2 21:59:43 2013
panic(cpu 0 caller 0xffffff801acdb94e): Kernel trap at 0xffffff801aca2f09, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000102a57030, CR3: 0x00000001285b706b, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff8042a09000, RDX: 0x0000000000000821
RSP: 0xffffff81ef6a3d20, RBP: 0xffffff81ef6a3d50, RSI: 0x0000000026a74e9c, RDI: 0xffffff80216a7e38
R8: 0x0000000000000000, R9: 0xffffff81ef6a3ed0, R10: 0x00007fff8ef79348, R11: 0x00007fa66620737a
R12: 0xffffff80216a7e38, R13: 0xffffff801f57b000, R14: 0x0000000000151000, R15: 0xffffff8045273300
RFL: 0x0000000000010286, RIP: 0xffffff801aca2f09, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000102a57030, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81dd080c50 : 0xffffff801ac22f69
0xffffff81dd080cd0 : 0xffffff801acdb94e
0xffffff81dd080ea0 : 0xffffff801acf2dc6
0xffffff81dd080ec0 : 0xffffff801aca2f09
0xffffff81ef6a3d50 : 0xffffff801ac77c6e
0xffffff81ef6a3f20 : 0xffffff801acdbd8c
0xffffff81ef6a3fb0 : 0xffffff801acf2ccb
BSD process name corresponding to current thread: mdworker
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x000000001aa00000
Kernel text base: 0xffffff801ac00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 14224167001348
last loaded kext at 246485943058: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9d21b000, size 65536)
last unloaded kext at 306738906439: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9d21b000, size 57344)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.iokit.IOSurface 91
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Thanks in advance!
MacBook Pro with Retina display, OS X Mavericks (10.9)