Q: Kernel Panics in brand new Retina MBP running Mavericks

GBA,

Thank you for the reply. I had no screen artifacts in either case (with either machine). Like the previous machine, this one passed Apple hardware diagnostics (I ran 3X back to back). The previous one passed Apple Store HW diagnostics, but I opted for a brand new replacement anyway.  I am running a three walk loop of Rember on the RAM, which is almost completed and so far so good (for the OP and others, I highly suggest Kelley Computing - Rember to test your RAM).

Given that in both cases, with both machines, I simply used setup assistant from a TM backup and never did actually reinstall Mavericks, your suggestion is a good one - I will follow up with that once Rember completes.

One last thought, I had read that Logitech's drivers were deprecated in Mavericks. Though I never installed these drivers, I do use a Logitech mouse connected via its trademark USB "nano-receiver." Could this trigger the panics, though no drivers were installed in either case? I have subsequently removed it and will see if this helps as well.

I don't want to hijack the OPs post, but I am having the same issue. I appreciate your time-will get back with an update.

Thanks,

NB

To see what extenisons you are running use EtreCheck.

Update: 24 hours since reinstalling per GBA's suggestion and no kernel panics.

Interestingly enough, I went to reinstall via the app store, first, and got the message "Alert: You cannot install OS X Mavericks on this computer."... Initially, I believed this to be apart of the corrupt installation itself. I did a clean reinstallation using internet recovery (I wiped my drive completely, I didn't even reinstall from the recovery partition) and then used a backup to manually migrate my data (did not use TM setup assistant, migrated no system files, etc).

It turns out that the 11,3 model houses a special build of OS X Mavericks that is not compatible with the app store's current version of Mavericks. Thus, the only way to reinstall OS X on this model, currently, is from fetching it via OSX recovery. I assume this will be addressed when 10.9.1 is released.

This may also account for the kernel panic issue. Both machines were set up using set-up assistant, which does migrate certain components of System files/OS X more generally, some of which were incompatible with this machine. GBA, does this sound plausible?

yes, that sounds plausible.

There have been other reports of "Mavericks is not compatible with this Mac" that are explained by the new Mac shipped with a much higher (custom) build number than the standard build available in the App store. [But getting it by Recovery worked fine.]

There are LOT and LOTS of folks complaining indirectly about incompatible stuff carried forward ... usually in the form of, "my battery life is garbage, what is this new Mavericks junk..." and similar complaints that, if you read between the lines, are indications that old stuff (maybe Applications, add-ons, or just stray preferences) is interfering with the new version of Mac OS X.

Thanks for the reply. If this was my post, I would have my answer...thanks to the OP as well for bringing this issue up. Will update if further problems arise.

Regards,

NB

I'm having similar problems with a late 2013 retina MacBook Pro.  Here's the log:

Tue Dec  3 17:20:51 2013

panic(cpu 2 caller 0xffffff801e2db94e): Kernel trap at 0xffffff801e250944, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x000000002095a000, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0xffffff803a766fd8, RCX: 0x0000000000000000, RDX: 0xffffff801e8cb940

RSP: 0xffffff810fcdbce0, RBP: 0xffffff810fcdbd10, RSI: 0xffffff803a766400, RDI: 0xffffff8021980120

R8:  0xffffff810fcdbb30, R9:  0x0000000000000001, R10: 0x0000000000000013, R11: 0x000000000000003a

R12: 0xffffff803a766438, R13: 0x0000000000000000, R14: 0xffffff803a766400, R15: 0xffffff8021980120

RFL: 0x0000000000010246, RIP: 0xffffff801e250944, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff810fcdb970 : 0xffffff801e222f69

0xffffff810fcdb9f0 : 0xffffff801e2db94e

0xffffff810fcdbbc0 : 0xffffff801e2f2db6

0xffffff810fcdbbe0 : 0xffffff801e250944

0xffffff810fcdbd10 : 0xffffff801e25151a

0xffffff810fcdbdf0 : 0xffffff801e682ea6

0xffffff810fcdbe10 : 0xffffff7f9f5affed

0xffffff810fcdbe30 : 0xffffff7f9f5af78c

0xffffff810fcdbec0 : 0xffffff801e6afdbb

0xffffff810fcdbf20 : 0xffffff801e24a15a

0xffffff810fcdbfb0 : 0xffffff801e2d6b37

      Kernel Extensions in backtrace:

         com.apple.driver.AirPort.Brcm4360(800.21.45)[6E659440-FF6D-3A9C-836B-C2D1117F21 3D]@0xffffff7f9f436000->0xffffff7f9f7f2fff

            dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b4)[C808009A-9D01-31FC-A01F-AA91DFF 6D348]@0xffffff7f9f3af000

            dependency: com.apple.iokit.IO80211Family(600.34)[5B1818BB-0831-3BD1-B7E2-3D9BD0FD3818]@0xf fffff7f9f3b6000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[97E2558E-9BD4-383F-896B-FADDA9357CD3]@0xffffff 7f9e8b9000

            dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f9ed64000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13A2093

Kernel version:

Darwin Kernel Version 13.0.1: Thu Sep 19 19:30:57 PDT 2013; root:xnu-2422.50.20~2/RELEASE_X86_64

Kernel UUID: 6841EFD8-7B62-3A03-B875-7D208717617C

Kernel slide:     0x000000001e000000

Kernel text base: 0xffffff801e200000

System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

System uptime in nanoseconds: 57683017228707

last loaded kext at 55004441106861: com.apple.iokit.IOBluetoothUSBDFU          4.2.1f2 (addr 0xffffff7fa02bc000, size 12288)

last unloaded kext at 55217320232355: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7fa02af000, size 16384)

loaded kexts:

com.apple.filesystems.smbfs          2.0.0

com.apple.filesystems.autofs          3.0

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AGPM          100.14.13

com.apple.driver.ApplePlatformEnabler          2.0.9d1

com.apple.driver.X86PlatformShim          1.0.0

com.apple.iokit.IOBluetoothSerialManager          4.2.1f2

com.apple.filesystems.ntfs          3.11

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.driver.AppleHDA          2.5.5fc3

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.1f2

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleBacklight          170.3.5

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.driver.AppleIntelHD5000Graphics          8.2.0

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleCameraInterface          4.20.0

com.apple.driver.AppleIntelFramebufferAzul          8.2.0

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.driver.AppleUSBCardReader          3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.driver.AppleUSBHub          656.4.2

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AirPort.Brcm4360          800.21.45

com.apple.driver.AppleUSBXHCI          656.4.1

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.5.5fc3

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.1f2

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IOBluetoothFamily          4.2.1f2

com.apple.iokit.IOSurface          91

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.driver.AppleHDAController          2.5.5fc3

com.apple.iokit.IOHDAFamily          2.5.5fc3

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleSMC          3.1.6d1

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.IOPlatformPluginFamily          5.6.0d32

com.apple.AppleGraphicsDeviceControl          3.4.21

com.apple.iokit.IOAcceleratorFamily2          98.9

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.driver.AppleUSBMultitouch          240.9

com.apple.iokit.IOUSBHIDDriver          656.4.2

com.apple.driver.AppleThunderboltDPInAdapter          3.1.1

com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.1

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.3

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.5

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.5

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          656.4.1

com.apple.iokit.IOUSBUserClient          656.4.0

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.driver.AppleThunderboltNHI          1.9.7

com.apple.iokit.IOThunderboltFamily          3.2.2

com.apple.iokit.IO80211Family          600.34

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOUSBFamily          656.4.2

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          23

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.pthread          1

com.apple.kec.corecrypto          1.0

Model: MacBookPro11,1, BootROM MBP111.0138.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f58

Graphics: Intel Iris, Intel Iris, Built-In, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.45)

Bluetooth: Version 4.2.1f2 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

Any idea what it means?  I've noticed that it seems to happen specifically on the wifi network where I work if I lose the connection while the macbook is asleep.  For example, if our network goes down (which is a common occurence) the laptop will wake up with the "You need to restart..." message.  It's happened maybe 4 or 5 times since I bought it.

rory81-

kernel panic in routines called by the Airport Drivers, with no third-party kernel extensions loaded in Mavericks for a new Mac.

The next level back is Domain Name Server DNS stuff.

What is distinctive about this network and its DNS?

Now on my third model. I reproduced the panic over airplay to my Apple TV repeatedly (playing an mp4 video on quicktime). As of two days using the third model (exchanged from a different Apple Store), I cannot reproduce the panic. I am convinced the Apple Store where the first two models came from (Suburban Square, Philadelphia PA) were shipped a 'bad batch' of this model- specifically related to the dynamics graphic controller. At any rate, I chatted with support- they escalated the case to senior engineering regarding the first two machines. Engineering was in contact with me and said it was "plausible" that a bad batch had been shipped to the specific store, but are further evaluating. I submitted a RADAR reported as well-yet to here back, though I won't be able to share any reply on the forums (I think) due to the NDA.

-Thoroughly dissapointed with the first two 2600$ dollar machines. Unnacceptable that any hardware defects so apparant wouldn't be caught beforehand.

-Thoroughly impressed with Apple's customer service on multiple levels and responsiveness to the situation (also, thoroughly impressed with now, the third machine).

-Will post any updates in the days to come.

GBA, would adding a public DNS such as google's possibly be able to isolate @rory81's issue?

@rory81- Google's public DNS is 8.8.8.8, or 8.8.4.4 - from your System Preferences > Network > Advanced > DNS, add either DNS and see if the panic reoccurs

Good question. All I know is that the wifi router we're using -- according to the IT guy -- has too many connections on the 2.4GHz band which apparently causes problems with Macs connecting on the 5GHz band.  I'm not sure how accurate his explanation was but that's what we were told.  As far as the DNS goes I'm not sure.  I've taken nbar's suggestion and added Google's DNS addresses.  I'll try my laptop again at work and see how it goes.  Thanks for the help!

Not wanting to turn this into a Windows vs Mac thread, but I am a recent windows convert.

Love my new laptop (hardware wise) but I have never had so many crashes (ive been using PCs for 20 years) since now.  I'm putting it down to Mavericks being new, but I must have at least one crash a day.  Honestly can't remember the last time windows crashed on me (not since 7 or 8 anyway).  My friend who also bought the same laptop is experiencing the same (and he returned his once already).

Really surprised how application crashes can take down the entire OS.  Other than that, I'm getting on quite well, still little things are a pain, and long winded but im sure I'll work out the keyboard shortcuts.

The only thing which really annoys me is how drives are mounted in the OS.  If you loose an external disk for any reason, upon a remount the label is renamed by a incremented numeric.  This breaks certain applications who point to a drive by name.  Guess I'll have to create a dynamic mount point but shouldn't have to!

I've been running Mavericks since the day it became available and have not had one crash on my Late 2011 model Macbook Pro.

So it is not Mavericks by itself that is causing the crashes on your new Mac.

glenh8-

Your experience of a kernel panic a day is completely opposite most Mac OS X users' experience. Typical Mac OS X machines run continuously for months without issue, sleeping when not used for a while.

Kernel panics are not ONE problem, but as many as hundreds of different problems, with additional subtle variations. You have complained, but have not yet posted a panic log on this thread for analysis.

"Losing" an external drive is something that should not be happening at all, ever. You risk losing ALL the data when this happens, as the working copy of the Directory does not get copied back to the Drive unless the drive is properly ejected.

I recommend you not spend time on a work-around, but instead directly address the reason for premature disconnect. If these drives are Bus powered, I recommend you stop using them until you can get stable external power supplies for them.

Happy to see I'm not the only one. Just bought new 2.6Ghz, Retina with 1Tb SSD and get a kernel panic a day. Usually with VLC but also in the middle of the night when it's sitting idle I wake up to 'this mac encountered a problem and was restarted...'.

My old 2011 non-retina MacBook never had any issues at all with VLC so this issue may be graphics driver related.

10.9.1 just got released so I'll see how it goes, I'm hopeful that this appears to not be a hardware related issue and more driver/software related.

Please post the panic logs for readers to help you.

Or visit the genius bar.

Or call the phone support number.

And if you are not doing any of those, please sit down and be quiet -- your problems could be caused by ANYTHING, including and especially self-inflicted wounds cause by third-party add-on junkware.