boogieordie
Level 1 (0 points)

Q: Kernel Panics in brand new Retina MBP running Mavericks

Hello!

 

So I recently purchased a new MBP from the most recent updated line. It's less than a week old, and was purchased to replace another MBP that had serious hardware issues and near constant kernel panics. After waiting months for the updated line to once again have a working laptop, I'm quite dismayed that tonight I have experienced two kernel panics that have crashed an restarted my new computer. During both panics, I was running both Chrome and VLC. The first happened as I clicked the Chrome icon in the dock and the second one happened right after I started playing a video in VLC and went into fullscreen.   Unfortunately there are no available appointments at the Genius Bar tomorrow, and I won't be able to book an appointment I can actually make it to until next weekend. I was hoping someone might be able to offer me some insights into what might be causing this?

 

Here's the info:

 

System Information

 

MacBook Pro

Retina, 15-inch, Late 2013

Processor:  2.6 GHz Intel Core i7

Memory: 16 GB 1600 MHz DDR3

Graphics: Intel Iris Pro 1024 MB, NVIDIA GeForce GT 750M

Software: OS X 10.9

 

 

First Kernel Panic

 

Anonymous UUID:       3A56CFD2-E5F3-237D-87B0-CA72AB3FB8ED

 

 

Sat Nov  2 18:02:18 2013

panic(cpu 0 caller 0xffffff8009adb94e): Kernel trap at 0xffffff8009aa2f09, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00000000a0cc5d80, CR3: 0x00000000522e2057, CR4: 0x00000000001606e0

RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff802cea4b20, RDX: 0x0000000000000821

RSP: 0xffffff81dda33ca0, RBP: 0xffffff81dda33cd0, RSI: 0x0000000026a74e9c, RDI: 0xffffff8010403f18

R8:  0x0000000000000001, R9:  0x00000000cccccccd, R10: 0xffffff81dda33a70, R11: 0xffffffffffffff00

R12: 0xffffff8010403f18, R13: 0xffffff800e384000, R14: 0x00000000000dc000, R15: 0xffffff804cdc4d40

RFL: 0x0000000000210286, RIP: 0xffffff8009aa2f09, CS:  0x0000000000000008, SS:  0x0000000000000000

Fault CR2: 0x00000000a0cc5d80, Error code: 0x0000000000000000, Fault CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff81cbd82c50 : 0xffffff8009a22f69

0xffffff81cbd82cd0 : 0xffffff8009adb94e

0xffffff81cbd82ea0 : 0xffffff8009af2dc6

0xffffff81cbd82ec0 : 0xffffff8009aa2f09

0xffffff81dda33cd0 : 0xffffff8009a8e199

0xffffff81dda33d50 : 0xffffff8009a78c2e

0xffffff81dda33f20 : 0xffffff8009adbd8c

0xffffff81dda33fb0 : 0xffffff8009af2ccb

 

 

BSD process name corresponding to current thread: Google Chrome

 

 

Mac OS version:

13A3017

 

 

Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide:     0x0000000009800000

Kernel text base: 0xffffff8009a00000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

 

 

System uptime in nanoseconds: 312243628683483

last loaded kext at 303887094443166: com.apple.driver.AppleUSBCDC          4.2.1b5 (addr 0xffffff7f8c023000, size 20480)

last unloaded kext at 303947119263025: com.apple.driver.AppleUSBCDC          4.2.1b5 (addr 0xffffff7f8c023000, size 16384)

loaded kexts:

com.apple.filesystems.smbfs          2.0.0

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.driver.AudioAUUC          1.60

com.apple.iokit.IOBluetoothSerialManager          4.2.1f2

com.apple.driver.X86PlatformShim          1.0.0

com.apple.driver.AGPM          100.14.14

com.apple.driver.ApplePlatformEnabler          2.0.9d1

com.apple.driver.AppleHDA          2.5.8fc1

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.GeForce          8.2.0

com.apple.driver.AppleIntelHD5000Graphics          8.2.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.1f2

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleLPC          1.7.0

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleCameraInterface          4.20.0

com.apple.driver.AppleMuxControl          3.4.28

com.apple.driver.AppleIntelFramebufferAzul          8.2.0

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.driver.AppleUSBCardReader          3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.driver.AppleUSBHub          660.4.0

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.5

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AirPort.Brcm4360          820.21.47

com.apple.driver.AppleUSBXHCI          660.4.2

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.5.8fc1

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOAcceleratorFamily          98.9

com.apple.nvidia.driver.NVDAGK100Hal          8.2.0

com.apple.nvidia.driver.NVDAResman          8.2.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.1f2

com.apple.iokit.IOSurface          91

com.apple.iokit.IOBluetoothFamily          4.2.1f2

com.apple.driver.AppleHDAController          2.5.8fc1

com.apple.iokit.IOHDAFamily          2.5.8fc1

com.apple.driver.AppleGraphicsControl          3.4.28

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.IOPlatformPluginFamily          5.7.0d1

com.apple.AppleGraphicsDeviceControl          3.4.28

com.apple.iokit.IOAcceleratorFamily2          98.9

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.4

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOGraphicsFamily          2.4

com.apple.driver.AppleUSBMultitouch          240.9

com.apple.iokit.IOUSBHIDDriver          660.4.0

com.apple.driver.AppleThunderboltDPInAdapter          3.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.3

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.5

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.5

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          656.4.1

com.apple.iokit.IOUSBUserClient          660.4.2

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.driver.AppleThunderboltNHI          1.9.8

com.apple.iokit.IOThunderboltFamily          3.2.3

com.apple.iokit.IO80211Family          600.34

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOUSBFamily          660.4.2

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          23

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.pthread          1

com.apple.kec.corecrypto          1.0

 

 

Second Kernel Panic

 

Anonymous UUID:       3A56CFD2-E5F3-237D-87B0-CA72AB3FB8ED

 

 

Sat Nov  2 21:59:43 2013

panic(cpu 0 caller 0xffffff801acdb94e): Kernel trap at 0xffffff801aca2f09, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x0000000102a57030, CR3: 0x00000001285b706b, CR4: 0x00000000001606e0

RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff8042a09000, RDX: 0x0000000000000821

RSP: 0xffffff81ef6a3d20, RBP: 0xffffff81ef6a3d50, RSI: 0x0000000026a74e9c, RDI: 0xffffff80216a7e38

R8:  0x0000000000000000, R9:  0xffffff81ef6a3ed0, R10: 0x00007fff8ef79348, R11: 0x00007fa66620737a

R12: 0xffffff80216a7e38, R13: 0xffffff801f57b000, R14: 0x0000000000151000, R15: 0xffffff8045273300

RFL: 0x0000000000010286, RIP: 0xffffff801aca2f09, CS:  0x0000000000000008, SS:  0x0000000000000000

Fault CR2: 0x0000000102a57030, Error code: 0x0000000000000000, Fault CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff81dd080c50 : 0xffffff801ac22f69

0xffffff81dd080cd0 : 0xffffff801acdb94e

0xffffff81dd080ea0 : 0xffffff801acf2dc6

0xffffff81dd080ec0 : 0xffffff801aca2f09

0xffffff81ef6a3d50 : 0xffffff801ac77c6e

0xffffff81ef6a3f20 : 0xffffff801acdbd8c

0xffffff81ef6a3fb0 : 0xffffff801acf2ccb

 

 

BSD process name corresponding to current thread: mdworker

 

 

Mac OS version:

13A3017

 

 

Kernel version:

Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64

Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4

Kernel slide:     0x000000001aa00000

Kernel text base: 0xffffff801ac00000

System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

 

 

System uptime in nanoseconds: 14224167001348

last loaded kext at 246485943058: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f9d21b000, size 65536)

last unloaded kext at 306738906439: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f9d21b000, size 57344)

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.2.1f2

com.apple.driver.AudioAUUC          1.60

com.apple.driver.ApplePlatformEnabler          2.0.9d1

com.apple.driver.AGPM          100.14.14

com.apple.driver.X86PlatformShim          1.0.0

com.apple.driver.AppleHDA          2.5.8fc1

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.GeForce          8.2.0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.1f2

com.apple.driver.AppleIntelHD5000Graphics          8.2.0

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleIntelFramebufferAzul          8.2.0

com.apple.driver.AppleCameraInterface          4.20.0

com.apple.driver.AppleMuxControl          3.4.28

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.driver.AppleUSBCardReader          3.4.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.driver.AppleUSBHub          660.4.0

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.4.5

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AirPort.Brcm4360          820.21.47

com.apple.driver.AppleUSBXHCI          660.4.2

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.5.8fc1

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOAcceleratorFamily          98.9

com.apple.nvidia.driver.NVDAGK100Hal          8.2.0

com.apple.nvidia.driver.NVDAResman          8.2.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.1f2

com.apple.iokit.IOBluetoothFamily          4.2.1f2

com.apple.iokit.IOSurface          91

com.apple.AppleGraphicsDeviceControl          3.4.28

com.apple.iokit.IOAcceleratorFamily2          98.9

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.IOPlatformPluginFamily          5.7.0d1

com.apple.driver.AppleHDAController          2.5.8fc1

com.apple.iokit.IOHDAFamily          2.5.8fc1

com.apple.driver.AppleGraphicsControl          3.4.28

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.4

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOGraphicsFamily          2.4

com.apple.driver.AppleUSBMultitouch          240.9

com.apple.iokit.IOUSBHIDDriver          660.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.5

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.5

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          656.4.1

com.apple.driver.AppleThunderboltDPInAdapter          3.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.3

com.apple.iokit.IOUSBUserClient          660.4.2

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.driver.AppleThunderboltNHI          1.9.8

com.apple.iokit.IOThunderboltFamily          3.2.3

com.apple.iokit.IO80211Family          600.34

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOUSBFamily          660.4.2

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          23

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.pthread          1

com.apple.kec.corecrypto          1.0

 

Thanks in advance!

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Nov 2, 2013 10:41 PM

Close
boogieordie

Q: Kernel Panics in brand new Retina MBP running Mavericks

  • All replies
  • Helpful answers

first Previous Page 6 of 12 last Next

  • by pips1971,

    pips1971 pips1971 Jun 10, 2014 2:48 PM in response to Grant Bennet-Alder
    Level 1 (10 points)
    Jun 10, 2014 2:48 PM in response to Grant Bennet-Alder

    15 " retna the top model .   no t just got it yesterday lol

    on my old one i just sent back it had graphic switching option on it

    but this one hasn't

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 10, 2014 3:08 PM in response to pips1971
    Level 9 (61,390 points)
    Desktops
    Jun 10, 2014 3:08 PM in response to pips1971

    15 " retna the top model

    2.0GHz or 2.3GHz ??

  • by pips1971,

    pips1971 pips1971 Jun 10, 2014 3:12 PM in response to Grant Bennet-Alder
    Level 1 (10 points)
    Jun 10, 2014 3:12 PM in response to Grant Bennet-Alder

    2.6GHz one full upgrade

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 10, 2014 3:44 PM in response to pips1971
    Level 9 (61,390 points)
    Desktops
    Jun 10, 2014 3:44 PM in response to pips1971

    What does this report say?

     

    About This Mac > ( More Info ) > Report > Graphics&Displays

  • by pips1971,

    pips1971 pips1971 Jun 10, 2014 11:18 PM in response to Grant Bennet-Alder
    Level 1 (10 points)
    Jun 10, 2014 11:18 PM in response to Grant Bennet-Alder

    Intel Iris Pro:

     

      Chipset Model:          Intel Iris Pro

      Type:          GPU

      Bus:          Built-In

      VRAM (Dynamic, Max):          1536 MB

      Vendor:          Intel (0x8086)

      Device ID:          0x0d26

      Revision ID:          0x0008

      Displays:

    Color LCD:

      Display Type:          Retina LCD

      Resolution:          2880 x 1800

      Retina:          Yes

      Pixel Depth:          32-Bit Color (ARGB8888)

      Main Display:          Yes

      Mirror:          Off

      Online:          Yes

      Built-In:          Yes

     

    what do you mean

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 11, 2014 9:42 AM in response to pips1971
    Level 9 (61,390 points)
    Desktops
    Jun 11, 2014 9:42 AM in response to pips1971

    pips1971-

     

    I mean you bought the unit that does not have an external graphics processor, and uses Integrated Iris Graphics for everything. There is no Discrete Graphics processor on that Mac, so there will be no choice of whether to use it or not -- it is not there.

     

    If that Mac is meeting your needs, that is great. It will not suffer any of the graphics-switching problems so many Readers are complaining about.

     

    If not, you have 14 days from receipt to return/exchange it if you bought it direct from Apple.

  • by pips1971,

    pips1971 pips1971 Jun 11, 2014 9:48 AM in response to Grant Bennet-Alder
    Level 1 (10 points)
    Jun 11, 2014 9:48 AM in response to Grant Bennet-Alder

    yes  i hope. so all 3 part app on  vlc player is 1 of them .and no panics yet lol

    let hope i dont get any more lol

    happy for now thanks for the reply

  • by pips1971,

    pips1971 pips1971 Jun 14, 2014 3:52 AM in response to pips1971
    Level 1 (10 points)
    Jun 14, 2014 3:52 AM in response to pips1971

    hi peeps back again yes 1  panic again trying to open videos  in vlc player  latest version lol

    brand new macbook oooooo

    i have just uninstalled it

    ill see what happens now running my video is through movist

    Keep you posted

  • by matthewadams,

    matthewadams matthewadams Jun 14, 2014 4:00 AM in response to pips1971
    Level 1 (0 points)
    Jun 14, 2014 4:00 AM in response to pips1971

    How many rMBPs have you had now?

     

    I think that we can rule out a hardware issue at this point. I have checked my RAM intensively for over 10 times, done various GPU intensive benchmarks to no avail.
    The KP only happens during specific openGL calls by video (e.g. it happened a few times when dragging video into Ableton too).

  • by pips1971,

    pips1971 pips1971 Jun 14, 2014 4:05 AM in response to matthewadams
    Level 1 (10 points)
    Jun 14, 2014 4:05 AM in response to matthewadams

    this  is my 2nd one only  a week old as a replacement lol

    trying to get to the bottom of things lol

    did hardware test no problems

    So I just uninstalled vlc player see what happens now

     

  • by pips1971,

    pips1971 pips1971 Jun 14, 2014 6:17 AM in response to matthewadams
    Level 1 (10 points)
    Jun 14, 2014 6:17 AM in response to matthewadams

    What video player do you use

  • by m4stat,

    m4stat m4stat Jun 14, 2014 9:23 AM in response to boogieordie
    Level 1 (0 points)
    Jun 14, 2014 9:23 AM in response to boogieordie

    Me too.  Constant kernel panics.  I'm starting to think this is intentional design by apple for programs that are non apple.  Bittorrent, and whitehataviator are showing up in console alot also.

  • by rezamercury,

    rezamercury rezamercury Jun 20, 2014 7:36 AM in response to boogieordie
    Level 1 (0 points)
    Jun 20, 2014 7:36 AM in response to boogieordie

    Kernel panic with my new Macbook Retina Late 2013 during airplay on Apple TV. Anyone have experience about

     

    Fri Jun 20 17:43:32 2014

    panic(cpu 6 caller 0xffffff8019adbf5e): Kernel trap at 0xffffff8019a95d83, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000000000079, CR3: 0x000000003def4056, CR4: 0x00000000001606e0

    RAX: 0xffffff801a0cf178, RBX: 0xffffff803b584990, RCX: 0xffffffffffffffff, RDX: 0xffffff801a0d0b30

    RSP: 0xffffff8208833c50, RBP: 0xffffff8208833c60, RSI: 0x0000000000000001, RDI: 0xffffff803b584990

    R8:  0xffffff803dca15b0, R9:  0xffffff805043af20, R10: 0xffffff801a0d15f0, R11: 0x00000000000000ee

    R12: 0xffffff8027eb5830, R13: 0x0000000000000000, R14: 0xffffff801a0cf150, R15: 0xffffff803b584990

    RFL: 0x0000000000010216, RIP: 0xffffff8019a95d83, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000079, Error code: 0x0000000000000000, Fault CPU: 0x6

     

    Backtrace (CPU 6), Frame : Return Address

    0xffffff82088338e0 : 0xffffff8019a22fa9

    0xffffff8208833960 : 0xffffff8019adbf5e

    0xffffff8208833b30 : 0xffffff8019af3456

    0xffffff8208833b50 : 0xffffff8019a95d83

    0xffffff8208833c60 : 0xffffff8019a9add6

    0xffffff8208833c80 : 0xffffff8019aa4e75

    0xffffff8208833cb0 : 0xffffff8019a900b8

    0xffffff8208833d60 : 0xffffff8019a95a03

    0xffffff8208833d90 : 0xffffff8019a8f16d

    0xffffff8208833dc0 : 0xffffff8019a8e3bc

    0xffffff8208833e00 : 0xffffff8019a7e35c

    0xffffff8208833f10 : 0xffffff8019a8239f

    0xffffff8208833f40 : 0xffffff8019a1d177

    0xffffff8208833f70 : 0xffffff8019ac989d

    0xffffff8208833fb0 : 0xffffff8019af3c76

     

    BSD process name corresponding to current thread: Finder

     

    Mac OS version:

    13D65

     

    Kernel version:

    Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64

    Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E

    Kernel slide:0x0000000019800000

    Kernel text base: 0xffffff8019a00000

    System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)

     

    System uptime in nanoseconds: 31093508470285

    last loaded kext at 30828461248651: com.apple.driver.AppleIntelMCEReporter    104 (addr 0xffffff7f9a8be000, size 49152)

    last unloaded kext at 30936413244379: com.apple.iokit.SCSITaskUserClient    3.6.6 (addr 0xffffff7f9a896000, size 28672)

    loaded kexts:

    com.sophos.kext.sav    9.0.61

    com.kerio.kext.kvnet    8.2.2

    com.paragon-software.filesystems.ntfs    443.2.11

    com.sophos.nke.swi    9.0.53

    com.metakine.handsoff.driver    2.1.3

    com.apple.filesystems.smbfs    2.0.2

    com.apple.driver.AppleBluetoothMultitouch    80.14

    com.apple.driver.AppleHWSensor    1.9.5d0

    com.apple.filesystems.autofs    3.0

    com.apple.driver.AudioAUUC    1.60

    com.apple.iokit.IOBluetoothSerialManager    4.2.4f1

    com.apple.iokit.IOUserEthernet    1.0.0d1

    com.apple.driver.ApplePlatformEnabler    2.0.9d1

    com.apple.driver.AGPM    100.14.15

    com.apple.driver.X86PlatformShim    1.0.0

    com.apple.driver.AppleUpstreamUserClient    3.5.13

    com.apple.driver.AppleGraphicsDevicePolicy    3.5.26

    com.apple.Dont_Steal_Mac_OS_X    7.0.0

    com.apple.GeForce    8.2.6

    com.apple.driver.AppleIntelHD5000Graphics    8.2.6

    com.apple.driver.AppleHDA    2.6.1f2

    com.apple.driver.AppleHWAccess    1

    com.apple.driver.AppleThunderboltIP    1.1.2

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.4f1

    com.apple.driver.AppleSMCLMU    2.0.4d1

    com.apple.driver.AppleCameraInterface    4.26.0

    com.apple.driver.AppleIntelFramebufferAzul    8.2.6

    com.apple.driver.AppleLPC    1.7.0

    com.apple.driver.AppleMuxControl    3.5.26

    com.apple.driver.AppleMCCSControl    1.1.12

    com.apple.driver.AppleUSBTCButtons    240.2

    com.apple.driver.AppleUSBTCKeyboard    240.2

    com.apple.driver.AppleUSBCardReader    3.4.1

    com.apple.driver.XsanFilter    404

    com.apple.BootCache    35

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

    com.apple.driver.AppleUSBHub    666.4.0

    com.apple.iokit.IOAHCIBlockStorage    2.5.1

    com.apple.driver.AppleAHCIPort    3.0.0

    com.apple.driver.AirPort.Brcm4360    831.21.63

    com.apple.driver.AppleUSBXHCI    677.4.0

    com.apple.driver.AppleSmartBatteryManager    161.0.0

    com.apple.driver.AppleACPIButtons    2.0

    com.apple.driver.AppleRTC    2.0

    com.apple.driver.AppleHPET    1.8

    com.apple.driver.AppleSMBIOS    2.1

    com.apple.driver.AppleACPIEC    2.0

    com.apple.driver.AppleAPIC    1.7

    com.apple.security.quarantine    3

    com.apple.nke.applicationfirewall    153

    com.apple.driver.IOBluetoothHIDDriver    4.2.4f1

    com.apple.driver.AppleMultitouchDriver    245.13

    com.apple.kext.triggers    1.0

    com.apple.iokit.IOSerialFamily    10.0.7

    com.apple.iokit.IOBluetoothFamily    4.2.4f1

    com.apple.iokit.IOAcceleratorFamily    98.20

    com.apple.nvidia.driver.NVDAGK100Hal    8.2.6

    com.apple.nvidia.driver.NVDAResman    8.2.6

    com.apple.iokit.IOSurface    91.1

    com.apple.driver.DspFuncLib    2.6.1f2

    com.apple.vecLib.kext    1.0.0

    com.apple.iokit.IOAudioFamily    1.9.7fc2

    com.apple.kext.OSvKernDSPLib    1.14

    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.4f1

    com.apple.AppleGraphicsDeviceControl    3.5.26

    com.apple.iokit.IOAcceleratorFamily2    98.20

    com.apple.driver.AppleHDAController    2.6.1f2

    com.apple.iokit.IOHDAFamily    2.6.1f2

    com.apple.driver.AppleBacklightExpert    1.0.4

    com.apple.iokit.IONDRVSupport    2.4.1

    com.apple.driver.AppleGraphicsControl    3.5.26

    com.apple.driver.X86PlatformPlugin    1.0.0

    com.apple.driver.AppleSMC    3.1.8

    com.apple.driver.IOPlatformPluginFamily    5.7.0d11

    com.apple.driver.AppleSMBusController    1.0.11d1

    com.apple.iokit.IOGraphicsFamily    2.4.1

    com.apple.driver.AppleUSBMultitouch    240.9

    com.apple.iokit.IOUSBHIDDriver    660.4.0

    com.apple.driver.AppleThunderboltDPInAdapter    3.1.7

    com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7

    com.apple.driver.AppleThunderboltPCIDownAdapter    1.4.5

    com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6

    com.apple.driver.AppleUSBMergeNub    650.4.0

    com.apple.iokit.IOUSBMassStorageClass    3.6.0

    com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6

    com.apple.driver.AppleUSBComposite    656.4.1

    com.apple.driver.AppleThunderboltNHI    2.0.1

    com.apple.iokit.IOThunderboltFamily    3.2.7

    com.apple.iokit.IOUSBUserClient    660.4.2

    com.apple.iokit.IOAHCIFamily    2.6.5

    com.apple.iokit.IO80211Family    630.35

    com.apple.driver.mDNSOffloadUserClient    1.0.1b5

    com.apple.iokit.IONetworkingFamily    3.2

    com.apple.driver.AppleEFINVRAM    2.0

    com.apple.iokit.IOUSBFamily    677.4.0

    com.apple.driver.AppleEFIRuntime    2.0

    com.apple.iokit.IOHIDFamily    2.0.0

    com.apple.iokit.IOSMBusFamily    1.1

    com.apple.security.TMSafetyNet    7

    com.apple.security.sandbox    278.11

    com.apple.kext.AppleMatch    1.0.0d1

    com.apple.iokit.IOReportFamily    23

    com.apple.driver.DiskImages    371.1

    com.apple.iokit.IOStorageFamily    1.9

    com.apple.driver.AppleKeyStore    2

    com.apple.driver.AppleFDEKeyStore    28.30

    com.apple.driver.AppleACPIPlatform    2.0

    com.apple.iokit.IOPCIFamily    2.9

    com.apple.iokit.IOACPIFamily    1.4

    com.apple.kec.pthread    1

    com.apple.kec.corecrypto    1.0

    Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3

    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

    Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)

    Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en0

    Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

    USB Device: Internal Memory Card Reader

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Apple Internal Keyboard / Trackpad

    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

  • by pips1971,

    pips1971 pips1971 Jun 20, 2014 7:39 AM in response to Grant Bennet-Alder
    Level 1 (10 points)
    Jun 20, 2014 7:39 AM in response to Grant Bennet-Alder

    Yes I did notice Apple sent me the wrong spec lol

  • by pips1971,

    pips1971 pips1971 Jun 20, 2014 7:47 AM in response to matthewadams
    Level 1 (10 points)
    Jun 20, 2014 7:47 AM in response to matthewadams

    There is a way to reset your settings on the vlc  player

    if  your computer crashes

    go into vlc Preferences

    And then Reset all

    and then save see if this works

    Let me know how it goes

    got this of the vlc player website

first Previous Page 6 of 12 last Next