Since upgrading to iTunes 11.1.2 it won't launch - I'm stuck

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I updated a week ago and have been unable to launch iTunes ever since. The repair tool times out each time so that's no use.

If I have to uninstall and reinstall, do I need to make backups of my library and files first? I am not sure how to go about all this.

Any tips welcome!

iPad, iOS 6.1.1

Posted on Nov 3, 2013 1:48 AM

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Answer 1

Community Specialist

Hello Hoonay2003,

We've a couple of articles that, depending on your version of Windows, can help get iTunes working correctly on your system.

Cheers,

Allen

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