Calendar doesn't send email alerts on Mavericks

Question

Level 1

1 points

Calendar doesn't send email alerts on Mavericks

There used to be a great feature of Calendar application. It could send emails as alerts to remind of the events.

But after upgrading to OS X Mavericks (10.9) things have been spoiled up. Now calendar application doesn't send email alerts anymore.

Neither existing nor new email alerts work properly. I've checked everything in Settings. Network is working just fine. Mail application is able to send and receive emails. I use MacBook Pro, mid 2012.

Does anybody know, what shall I try? Would appreciate any help. Thanks.

MacBook Pro, OS X Mavericks (10.9)

Posted on Nov 3, 2013 4:42 AM

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Answer 1

Robert Y. Author

Level 1

1 points

Nov 3, 2013 5:10 AM in response to Robert Y.

Just to illustrate what's going on.

1) Creating an event with email alert

2) At specified time nothing happens (no email is received).

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Answer 2

pennbank

Level 4

1,688 points

Nov 3, 2013 6:16 AM in response to Robert Y.

Have you read this Thread

https://discussions.apple.com/thread/4316434?answerId=19647223022#19647223022

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Answer 3

Robert Y. Author

Level 1

1 points

Nov 3, 2013 6:51 AM in response to Robert Y.

I've investigated further. And I think that it happens, because event is created in calendar, which is synchronized with iCloud. And if you go to iCloud, you will see, that there is no option to send email:

Does anybody meet the same problem?

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Answer 4

jwrnrf

Level 1

0 points

Nov 8, 2013 4:19 PM in response to Robert Y.

We're experiencing the same problem since updating to OS X 10.9. We can choose "Custom" then "Email" for alerts. But no message goes out.

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Answer 5

Robert Y. Author

Level 1

1 points

Nov 8, 2013 5:19 PM in response to Robert Y.

Actually, I found out a workaround to this problem. I went to the Preferences of Mail app and appended iCould email-account (like <username>@iclould.com). After that email alerts are sent successfully in Calendar app.

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Answer 6

jwrnrf

Level 1

0 points

Nov 8, 2013 5:24 PM in response to Robert Y.

What do you mean "appended?"

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Answer 7

Robert Y. Author

Level 1

1 points

Nov 8, 2013 5:33 PM in response to jwrnrf

Go to Mail app -> Preferences -> Accounts -> click Plus button in the left bottom corner and add iCloud account to your Mail. See the picture below:

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Answer 8

jwrnrf

Level 1

0 points

Nov 8, 2013 5:35 PM in response to Robert Y.

Then how did you set up an alert in calendar? Did the alert email send in your mail app? Then did it arrive back in your mail inbox? As it stands I don't use icloud for e-mail.

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Answer 9

Robert Y. Author

Level 1

1 points

Nov 8, 2013 5:52 PM in response to jwrnrf

First, you have to go to Contacts, choose your contact, go to Card in the menu and click "Make This My Card".

Now you will be able to create an email alert in Calendar app. Go to Calendar, create new event, in alert setting for the created event choose "Custom...". Choose "Email" as a type of the alert, then choose one of your emails, that will be taken from your card (in Contacts app).

Settings in Mail app are just used by Calendar app to determine what SMTP-server will be used for sending outgoing emails. For unknown reason Calendar app can't send emails using other SMTP-servers (for example GMail) as it used to.

After all these settings emails will be sent successfully, because it will use iCould SMTP-server for sending outgoing emails.

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Answer 10

jwrnrf

Level 1

0 points

Nov 8, 2013 6:17 PM in response to Robert Y.

Hmmm. For whatever reason it still isn't sending. I'll create an event that starts in a few minutes a set an alert for it using my icloud email address. However, nothing happens when the alert time comes.

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Answer 11

Jan 2, 2014 12:48 AM in response to jwrnrf

same problem here!

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Answer 12

Jan 2, 2014 1:15 AM in response to Robert Y.

Yes. Same problem here. Even after adding iCloud-Account to email…

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Answer 13

Nedley

Level 1

18 points

Jan 13, 2014 8:51 AM in response to Robert Y.

I guess after reading ALL these posts, that APPLE needs to address these issues. This app(calendar) is very important to MANY people, and the alert system had changed alot since Mavericks was issued. WE can only Hope something can be done by APPLE soon or alot of folks are going to have to find some method of going backward to Mt.Lion. Let's keep our finger crossed.

Ned Christopherson

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Answer 14

Jan 30, 2014 9:49 AM in response to Robert Y.

I'm usually not a +1 person, but I agree that email alerts for calendar events simply don't work.

I've tried all of the sugestions above. Does anyonw know if this is a "bug" or if it's a feature that's been removed. I'm guessing apple wants all of us to move to reminders/notification center, but that doesn't help those of us who use email as part of our reminder system.

I'm working on a potential workaround that uses the "open file" option to create an Automator script that sends a reminder email. Let's see. I've also submited it as a bug report/feedback at: http://www.apple.com/feedback/macosx.html

Thanks.

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Answer 15

tarkin

Level 1

26 points

Feb 19, 2014 8:49 AM in response to rmoreno999

I spoke with Apple about this last month. The issue was "elevated" to two higher up managers after having no luck with Tech Support. They decided that it's a bug, they don't have a fix and it will be included in the next OS update. They couldn't provide a time estimate for this however.

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