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Thunderbolt display does not charge macbook pro

When connecting the MBP 2013 to the thunderbolt display through thunderbolt cable and power cord (magsafe1 plus magsafe2 adapter), the display shows, but the MBP is not charging. Regular Magsafe2 adapter works fine and charges. Checked the connectors on the adapter and it seems to fit perfectly.


Any suggestions?

MacBook Pro with Retina display, OS X Mavericks (10.9), less than 1 week old

Posted on Nov 3, 2013 5:47 AM

Reply
93 replies

Aug 10, 2015 6:11 AM in response to firebrick

I have this problem too. Both my Thunderbolt display and MBP have MagSafe 1. The power cord out of the back of the display for the computer is hard wired. There's no way that I can see to replace any adapter. However, reading through this thread and realizing that it is probably a hardware issue, I tried pushing the power cord firmly against the computer and, Voila, it started charging. Likely this is only a temporary fix.

Apr 6, 2016 6:45 PM in response to slusch

Here's another data point. I had the exact problem described here when connecting an Apple 27" LED Cinema Display (the TD's predecessor) to both a retina MacBook Pro (mid-2012) and a mid-2015 MBP. Swapping out the MagSafe 1 to MagSafe 2 adapter did not solve the problem; if I used a newer Apple 85W adapter with MagSafe2 plug, there was a mostly reliable connection. Eventually, the intermittent charging problem seemed to get worse (sometimes I would have to "jiggle" the MS1-MS2 adapter several times to get the LED on the MS1 plug to turn on), and at wit's end, I took the display to a local Apple Store. The "genius" diagnosed a faulty video/power cable on the display itself, and offered to replace it for about $85. I agreed, and the new cable did fix the problem.


However, they also left streak marks on the LED panel inside the display, and after I brought the display back for them to clean it further, they concluded that they had damaged the panel and offered to replace the 27" LED Cinema Display with a Thunderbolt display. For completely different reasons, I also wound up getting a new MBP (mid-2015) a bit later.


Well, only a few months after I received a completely new display and a new MBP, the problem has returned! 😮 So I'm at a loss to explain this. I'll try swapping out the MS1-MS2 adapter, but I don't know how the one supplied with the Thunderbolt display could have gotten dirty or damaged in so short a time. It did work flawlessly for a while.

May 3, 2016 11:34 AM in response to umutaydin

Ditto.


My thunderbolt display isn't even one year old, and I need to tweak the mag safe adapter [to my 2014 MacBook Pro Retina] to get it to charge. I purchased the monitor at Best Buy, along with a maintenance plan and I am about to take it back to their store.

Apple is coming up with some shabby products.

Oct 23, 2016 1:26 PM in response to Manja1973

After the same problem occurred after a few months with a replacement adapter, I realized after much thought is that I had been keeping my MBP retina elevated on a laptop stand next to the display, and that the cables from the display would pull ever so slightly downward on the connection to the MBP (the cable was routed behind the desk and back up to the display). I've removed the MBP from the stand and placed it directly below the display, and since then, it has only happened once that the charging light on the adapter connector didn't light immediately when the display was connected to the MBP.

Thunderbolt display does not charge macbook pro

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