I thought it just used a USB Mini to sync (like the Razr and most other logical devices) but, we all need to remember, this is Microsoft and the last thing they want is for things to "just work."
Of course, it does not have a USB Mini port, it has some off-the-wall connection, I don't even think it has a name ... =/
Today, I went searching for a USB > "Choco." cable at some mayjor computer stores - Comp USA, Radio Shack, PC Richardson, etc.
Don't even bother looking for the cable individually, Microsoft has it under a patent and prohibits any other vendor from selling it. Of course, the only way to get it is to purchase the $29.99 Music Essentials Kit which gives you a worthless software install disk (that doesn't work with mac) and a decent, if even that pair of headphones. Along with the several instruction and installation books that need to come with any unit of software to cover the many problems that will arise and give several patches to fix the already bugged software. And guess what! the best part is that it's NOT returnable! Only Microsoft & Verizon could conceive of something this aggravating. >:0
iSync will not work, I guess Apple foresaw this and doesn't want to get involved with the madness of Verizon & Microsoft.
I have yet to find any patches or work arounds yet ... the Verizon site has no reference to this problem. How surprising ... =/
Now, true, you can set the phone to Bluetooth sync and your Mac will find it and you can sync address book cards ......... one at a time ... how very efficient. =P
In the end, I have gotten no further then anyone else so far, I can not help you but I hope I have taught everyone who has this problem all the base knowledge they will need to know and maybe SOMEONE WILL PLEASE FIGURE THIS OUT!!!