stefanmz7
Level 1 (1 points)

Q: mail app

Hi! Well, I have two questions. First-does the ipod touch 5th generation come installed with ios 7? And second-I have a problem with my mail app. Every time I try to check for mail it says this:IMG_3540.PNG

And my account is correct I have tried to reenter it a thousand times.

Thanks in advance for the help.

iPod touch (4th generation), iOS 6.1.3

Posted on Nov 3, 2013 7:04 AM

by lllaass,Solvedanswer
lllaass lllaass
Level 10 (190,692 points)
Apple Watch
A:

Maybe new iPod 5 will come with iOS 7. It depends when they were manufactured/assembled. If they do not come with iOS 7 then just update.

 

Try deleting the account from the iPod's Mail app and reentering the settings. it is easy to enter an incorrect setting and hard to find the error.

Posted on Nov 3, 2013 8:12 AM

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stefanmz7

Q: mail app

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  • by lllaass,Solvedanswer

    lllaass lllaass Nov 3, 2013 8:12 AM in response to stefanmz7
    Level 10 (190,692 points)
    Apple Watch
    Nov 3, 2013 8:12 AM in response to stefanmz7

    Maybe new iPod 5 will come with iOS 7. It depends when they were manufactured/assembled. If they do not come with iOS 7 then just update.

     

    Try deleting the account from the iPod's Mail app and reentering the settings. it is easy to enter an incorrect setting and hard to find the error.

  • by stefanmz7,

    stefanmz7 stefanmz7 Nov 4, 2013 10:52 AM in response to lllaass
    Level 1 (1 points)
    Nov 4, 2013 10:52 AM in response to lllaass

    Thanks! It worked! But I still have one question. How can I change my app store region to Usa without setting up any payment information(because I don't have a credit card) and if I do will it save my previously downloaded apps( I mean that cloud that appears when you have downloaded an app once and it's paid now after being app of the week and free for example and you don't have to pay for it-there is a cloud instead of install button) will it be there if I change the region or I''l have to pay for the apps(I doubt that it will go away but just in case)?

  • by lllaass,

    lllaass lllaass Nov 4, 2013 11:14 AM in response to stefanmz7
    Level 10 (190,692 points)
    Apple Watch
    Nov 4, 2013 11:14 AM in response to stefanmz7

    If you do not have an iTunes balance now and not payment method is specified then you should just be able to change the country

    How to Change Your App Store Account Location | eHow.com

    When you change, no media will be deleted from your device.

    However, to pourchase or update app, yo may be required to enter a payment method even for free apps. You can redeem an gift card.

    iTunes Store: How to redeem a code

    Not that if an app is not available in the other country you will not be able to update the app.

  • by stefanmz7,

    stefanmz7 stefanmz7 Nov 11, 2013 6:05 AM in response to lllaass
    Level 1 (1 points)
    Nov 11, 2013 6:05 AM in response to lllaass

    Ok. Thanks! I may be getting a gift card soon I'm not sure and if I get one I will change my account to US from settings but just in case if I have downloaded an app(for example Infinity Blade II which was free for a week(App of the week))and later I have deleted it when I downloaded it again two months later when it was already paid again it did not require from me to pay because I have downloaded it once and there was a cloud button instead of the price- you know it appears when you download an app for second or third or fourth and so on... Will these be available after I change the store or I will have to pay for them again? And if it requires a gift card to download some free apps(I guess only a few times it'll do this) it won't lower my balance, right? Because they are free after all and you can't pay for free apps.