Missing Apps on iPad Air?

Question

Missing Apps on iPad Air?

After the initial setting up of my new iPad Air from an iPad 2 using "restore" from iTunes (having been backed up on the computer, not iCloud), all my existing apps and data were successfully transferred and set up.

However, I do not have all of the new free apps that in theory came with the iPad Air. I do not have Numbers, iMovie, iPhoto, Keynote (I already had paid for Pages, Garage band etc and they appeared).

Has any one any idea how I get these new apps ?

Thanks

iPad, iOS 7.0.3, iPad Air 32gb

Posted on Nov 3, 2013 9:28 AM

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Answer 1

Best reply

Diavonex

Level 9

67,217 points

Nov 3, 2013 9:34 AM in response to Simon cfromgb

Have you activated your iPad?

http://support.apple.com/kb/HT5913?viewlocale=en_US

Check Support Profile

https://supportprofile.apple.com/

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Answer 2

Nov 3, 2013 10:31 AM in response to Diavonex

Thank you for your very helpful reply. I have checked my support profile and just registered my new iPad Air (it was not registered before this). However, after doing this, when I go to App Store, there is no mention of any offer to download the new apps.

Maybe they will click in at some stage in the future?

I have tried all the tabs in App Store trying to bump start the process, but no joy.

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Answer 3

Janus55

Level 1

9 points

Nov 3, 2013 10:49 AM in response to Simon cfromgb

Go to App Store home page! scroll down till you see "new to App Store " click on it then scroll down till you see " apps made by Apple" hit that and all the free apps are there!

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Answer 4

Ralph9430

Level 7

21,732 points

Nov 3, 2013 10:53 AM in response to Simon cfromgb

Search for the apps in question to see if Free is indicated.

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Answer 5

Nov 3, 2013 11:57 AM in response to Ralph9430

After following the advice about registering my iPad, the apps have now appeared for "free" in App Store. Many thanks for the really helpful advice, problem solved!

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