iOS7 not marking messages as read on the server causing the mail app to continuously show unread messages on AIM/AOL accounts.

I have been having the same problem since last Thursday. Spent nearly 2 hours on Tech Support with a 2nd level technician. I was at home with 2 iPhones, 2 iPads and a couple computers available to be used while we investigated the issue. It is a very strange behavior. Here is a summary of the results of our efforts.

1 - If you mark AOL mail as read on an Mac using Mavericks or Snow Leopard, it will be marked as read on iOS 7 on your iPhone or iPad within seconds.

2 - If you open an AOL e-mail on your iPhone - by touching/loading it - it will stay marked as read on your iPhone, iPad and on your computer.

3 - But, if you use the EDIT function - and try to mark an email as read (or mark all as read using the command at the bottom) the iPhone will initially mark the emails as read but they will NOT be marked as read on the AOL server. Your computer and any other iOS 7 devices will not change the e-mail to read. At some point, typically within 5 minutes, the message will reappear on the iPhone as unread.

It seems to be tied to the EDIT function in iOS 7 mail as Read, Flag, Move, and Delete all fail to work in the same fashion. It is also a one way error - iPhone iOS 7 to the AOL IMAP server - but only if you take action without viewing/loading the e-mail.

Note that we tried multiple mail account deletes, various settings deletes, and even a total iPhone reset. Nothing fixed this error.

AOL mail on my iPad, using iOS 6, works as it should. AOL mail on my wife's iPad, using iOS 7, has the exact same problem as my iPhone 5s.

The 2nd level technician has concluded it is an iOS 7 bug and forwarded the information to the engineering team.

If others are having this issue too - please add it to this thread. We need to make sure Apple understands it is a wide spread issue that needs attention.

Tim

Same issue here. Eager for fix soon.

Could it be Mavericks, instead of IOS 7?

It's happening to gmail IMAP as well. We have an iMac (Mavericks) at home, and my wife has an iPhone (IOS7) and iPad. Since upgrading to either IOS 7 or Mavericks, the iMac is showing emails as being unread even when she has read them from the iPhone.

The emails on the gmail server (by checking gmail.com website) are being marked as read after reading on her iPhone, but still remain unread on the iMac.

Same issue! E-mails not only marked as unread. If I delete the email and close the app it is there when I reopen app as a "read" message. Also the ghost unread message after all emails are

Read Very annoying! Please fix this issue Apple.

I'm having the samy problem with a verio.com hosted email address.

Any luck finding a solution?

I just upgraded from a 5 running iOS 6 to a 5S with iOS 7. I use exchange with multiple POP emails. I usually run about 60 unread messages. Now I have well over 2000 unread messages and if I delete them they just come back. I can't find a fix anywhere. Was fine with iOS 6 and prior for years.

I have this same issue within my Mac Mail on my new Mackbook Pro. My POP Gmail account works fine, but my business accont does not. Items marked as read become unmarked when mail is checked. Every time. Deleted messages are re-downloading. Same with Junk mail. I have access to our mail server and have cleared out all the messages to ZERO and started over, and it does the same thing repeatedly. I'm getting close to scrapping Mac Mail soon

I am also having the same issue using Mavericks and OS7. Really annoying having to go back to mail on my imac to mark emails as read after I have read them on my ipad or iphone. Hopefully this will be fixed soon.

I am also having the same issue with IOS 7 and Mavericks!

I have a new Macbook pro and an old Mac Pro 3,1. Both are running Maverics. The Laptop has the constant email set at unread problem, the mac Pro bases station does not - on the same emails.... As far as I can see, both have the same settings.

Irritating !

This is only happening on an Exchange account - other accounts on both machines work as expected.

Message was edited by: Simonron

FYI - both machines are running Mail version 7.1 1827

Just got an ipad air ios 7. This problem is now occuring which is frustrating to say the least. I read items on my ipad and they are not marked as read when i view my emails on my mbp mail.

I am also having the same issues. Iphone 4S, Running IOS 7. If I hit edit>Mark All>Mark as Read, it doesn't reflect that on the server, but if I open each email individually on my phone, it does mark them as read.. But only if I look at them when they are showing as unread on my phone.

How about a fix apple?

Only on Exchange.. All other email accounts working fine.

Also having this issue! Gmail messages marked as read on my iphone 5s still show as unread on my macbook running mavericks. Very frustrating. I notice if I log into Gmail on my browser it is correct though

Same issue with AOL on my iPhone 5. Any fix on the horizon?