powellfromthayer

Level 1 (0 points)

Q: I have lion 10.7.5 and can not get mavericks to download.

I have lion 10.7.5 and con not get mavericks to load.

It shows that it is in my purchased items.

I tried to see if I had an unfinished download and it says all apps are completed

Mac OS X (10.7.5)

Posted on Nov 3, 2013 9:48 AM

I have this question too

Q: I have lion 10.7.5 and can not get mavericks to download.

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Helpful answers

by jason269,

jason269 Nov 4, 2013 8:46 AM in response to powellfromthayer
Community Specialists

Nov 4, 2013 8:46 AM in response to powellfromthayer

Hi, powellfromthayer.

Thank you for visiting Apple Support Communities.

Make sure to process and available updates for your computer prior to updating to Mac OS X 10.9. I would check your application folder for the Mavericks download and run the installer. If the installer is not present and you are still experiencing issues, here is a troubleshooting article I would recommend going through when experiencing this issue.

Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624

Cheers,

Jason H.
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