ipod nano 7th gen not recognized

Question

ipod nano 7th gen not recognized

I cannot get my windows 7 computer to recognize my ipod 7th gen. I tried all suggestions on site. Any ideas?

iPod nano (7th generation), iOS 7.0.2

Posted on Nov 3, 2013 10:26 AM

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Answer 1

Best reply

jason269

Community Specialist

Nov 5, 2013 1:42 PM in response to barnswallow41

Hi, barnswallow41.

I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.

iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538

If the above step does not work, try all remaining steps in the article.

Cheers,

Jason H.

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Answer 2

Nov 5, 2013 3:19 PM in response to jason269

Thanks, Jason, for the excellent advice.

For others with this problem, this is what finally worked for me: I carefully put a toothpick into the lightning port and fished out a grass stem of some kind (I use the nano while mowing) - nano works fine now. Check for gunk lodged in lightning port?

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Answer 3

DonnaKH

Level 1

5 points

Jan 29, 2014 3:40 PM in response to barnswallow41

Look through this thread:

https://discussions.apple.com/thread/5832723?tstart=0

richardmoye gave the solution that worked for me - easy, clear instructions.

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