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Helpful answers
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Nov 4, 2013 2:49 PM in response to BexAustin_31by judysings,Hi BexAustin_31,
Welcome to the Support Communities!
You may need to uninstall more than just iTunes to resolve this issue.
The article below will explain more:
http://support.apple.com/kb/HT1923
This article will provide additional troubleshooting steps:
