Apple Event: May 7th at 7 am PT
Hi there
After changing my hard disk I made a clean instal of Mavericks in my MacBook pro.
I downloaded the Keynote that I previously got and now it crashes quite often
Over 3hrs works it crashes like 20times, usually when I am typing
Any one with similar problems?
Cheers
R
keynote 6-OTHER, OS X Mavericks (10.9)
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.
Hi there
Thanks a lot in advance
Here is the most recent crash report
Process: Keynote [820]
Path: /Applications/Keynote.app/Contents/MacOS/Keynote
Identifier: com.apple.iWork.Keynote
Version: 6.0 (1473)
Build Info: Keynote-1473000000000000~1
App Item ID: 409183694
App External ID: 82284426
Code Type: X86-64 (Native)
Parent Process: launchd [236]
Responsible: Keynote [820]
User ID: 501
Date/Time: 2013-11-03 23:05:46.577 -0600
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff8cc28097 objc_msgSend + 23
1 com.apple.CoreFoundation 0x00007fff8814186f CFRelease + 591
2 com.apple.CoreFoundation 0x00007fff881602be -[__NSArrayI dealloc] + 110
3 libobjc.A.dylib 0x00007fff8cc2a65a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
4 com.apple.CoreFoundation 0x00007fff88160d72 _CFAutoreleasePoolPop + 50
5 com.apple.Foundation 0x00007fff8c3ccda7 -[NSAutoreleasePool drain] + 147
6 com.apple.AppKit 0x00007fff8eb39a78 -[NSApplication run] + 725
7 com.apple.AppKit 0x00007fff8eb24803 NSApplicationMain + 940
8 libdyld.dylib 0x00007fff90a345fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff878e6662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cf4c43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cf4c152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff878e1a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff878e0d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88199315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88198939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88198275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8ece61ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff88f05899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff88f0572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff88f09fc9 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff878e1a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff878e0d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88199315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88198939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88198275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8c418907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8c41870b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff88f05899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff88f0572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff88f09fc9 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff878e59aa __select + 10
1 com.apple.CoreFoundation 0x00007fff881e4d43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff88f05899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff88f0572a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff88f09fc9 thread_start + 13
Thread 5:: Recalculation control thread
0 libsystem_kernel.dylib 0x00007fff878e5716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff88f07c3b _pthread_cond_wait + 727
2 com.apple.iWork.Keynote 0x0000000109352bdd 0x108e04000 + 5565405
3 com.apple.iWork.Keynote 0x0000000109358a06 0x108e04000 + 5589510
4 libsystem_pthread.dylib 0x00007fff88f05899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff88f0572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff88f09fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff878e5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88f06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88f09fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff878e5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88f06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88f09fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff878e5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88f06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88f09fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff878e5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88f06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88f09fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff878e5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88f06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88f09fb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff878e5e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff88f06f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff88f09fb9 start_wqthread + 13
Thread 12:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff752a4070 rcx: 0x300007ffbb695563 rdx: 0x00007fff752de3c0
rdi: 0x00007ffbb6954ae0 rsi: 0x00007fff8f570896 rbp: 0x00007fff56dfb700 rsp: 0x00007fff56dfb6a8
r8: 0x0000000000000fff r9: 0xffff9f7ffebdb39f r10: 0x00007fff8f570896 r11: 0x300007ffbb695563
r12: 0x00007ffbb6954ae0 r13: 0x0000000000000000 r14: 0x0000000000000008 r15: 0x00007fff752d3eb0
rip: 0x00007fff8cc28097 rfl: 0x0000000000010246 cr2: 0x000000012215d000
Logical CPU: 2
Error Code: 0x00000000
Trap Number: 13
Binary Images:
0x108e04000 - 0x10ae70fff com.apple.iWork.Keynote (6.0 - 1473) <D35BCDE4-5536-382D-873A-8ED3D22743D1> /Applications/Keynote.app/Contents/MacOS/Keynote
0x10b73c000 - 0x10b74ffff com.apple.MediaLibrary (1.0 - 637) <CB99F701-D188-34A1-A53B-0331A352C8A3> /System/Library/Frameworks/MediaLibrary.framework/Versions/A/MediaLibrary
0x10b9f9000 - 0x10b9f9ffd +cl_kernels (???) <C78C9300-3200-4854-8CCC-2E9DB2FB0445> cl_kernels
0x110c28000 - 0x110c28ffd +cl_kernels (???) <4C089DE2-0229-49B0-9919-6CED5F79B075> cl_kernels
0x11e157000 - 0x11e157feb +cl_kernels (???) <8212AD06-0733-470E-B489-3D0274C04B70> cl_kernels
0x11e159000 - 0x11e23ffef unorm8_bgra.dylib (2.3.58) <9FF943D1-4EF7-36CA-852D-B61C2E554713> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x12051f000 - 0x12052afff libGPUSupport.dylib (9.0.83) <AF15BF74-F9B3-35B9-8728-3B3A2EB6E432> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x120715000 - 0x120735ff3 libPDFRIP.A.dylib (599.7) <1BE88E68-BBF0-388B-A861-39CAFA16D997> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRI P.A.dylib
0x121b67000 - 0x121b67fff +cl_kernels (???) <B9422861-6359-4666-97EF-DFBB12491A37> cl_kernels
0x122c0b000 - 0x122cebff7 unorm8_rgba.dylib (2.3.58) <DDD1AFEB-FD30-34D2-958A-823C3EFD649A> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib
0x12333e000 - 0x12341ffff unorm16_rgba.dylib (2.3.58) <0AB2B4CC-FC8A-3D6D-8A01-4907D0041355> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm16_rgba.dylib
0x123400000000 - 0x123400366ff7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (8.18.27 - 8.1.8) <10962454-79BD-31BF-8C23-7D3EE0DF8FA5> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
0x7fff6356a000 - 0x7fff6359d817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff848df000 - 0x7fff84968fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff84969000 - 0x7fff849dcffb com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff849dd000 - 0x7fff849dfff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff849e4000 - 0x7fff84a43fff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff84a44000 - 0x7fff84a96fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff84b0c000 - 0x7fff84b13fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff84b14000 - 0x7fff84c44ff7 com.apple.desktopservices (1.8 - 1.8) <09DC9BB8-432F-3C7A-BB08-956A2DDFC2DE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff84c45000 - 0x7fff84c6cff7 com.apple.shortcut (2.6 - 2.6) <A62BC973-6782-3893-B014-EC6503AB7EAD> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff84c6d000 - 0x7fff84d30ff7 com.apple.backup.framework (1.5 - 1.5) <92C8038F-CC00-3202-90D8-3C3AEC90986F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff84d31000 - 0x7fff84e36fff com.apple.ImageIO.framework (3.3.0 - 1038) <2C058216-C6D8-3380-A7EA-92A3F04520C1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff84e37000 - 0x7fff84f08ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff84f09000 - 0x7fff84f0affb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff84f0b000 - 0x7fff84f3aff5 com.apple.GSS (4.0 - 2.0) <ED98D992-CC14-39F3-9ABC-8D7F986487CC> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8568b000 - 0x7fff856f5ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8570c000 - 0x7fff8596dff7 com.apple.imageKit (2.5 - 770) <33BCF627-EB1A-3CC1-98AB-2324B6DFB329> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8596e000 - 0x7fff85992fff com.apple.quartzfilters (1.8.0 - 1.7.0) <39C08086-9866-372F-9420-81F5689149DF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff85993000 - 0x7fff85996fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff85997000 - 0x7fff859a8ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff859a9000 - 0x7fff859b4fff libGL.dylib (9.0.83) <984A960A-C159-3AE5-8B40-E2B451F6C712> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff859b5000 - 0x7fff859d2ff7 com.apple.framework.Apple80211 (9.0 - 900.47) <C897AFE6-DD73-387D-816A-67252A564207> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff859d3000 - 0x7fff85abaff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff85abb000 - 0x7fff85bacff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff85bad000 - 0x7fff85d1dff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff85d1e000 - 0x7fff85d20fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff85d21000 - 0x7fff85e0ffff libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff85ea5000 - 0x7fff85ec9ff7 libJPEG.dylib (1038) <86F349A8-882D-3326-A0B0-63257F68B1A7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff85eca000 - 0x7fff85ed3fff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8626b000 - 0x7fff8626dff3 libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
0x7fff8629b000 - 0x7fff8629cff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8629d000 - 0x7fff8633afff com.apple.imcore (10.0 - 1000) <027E09B4-B4B6-3710-8806-B4CE41DF3242> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x7fff8633b000 - 0x7fff865e5ffd com.apple.HIToolbox (2.1 - 695) <C4DE35FF-D0AC-35C3-A7E6-F54CD153825C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff865e6000 - 0x7fff86a34fff com.apple.VideoToolbox (1.0 - 1273.29) <6E38291D-7A81-3033-AFB9-61ABD38B6371> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff86a6a000 - 0x7fff86a8fff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff86a90000 - 0x7fff86a96fff com.apple.AddressBook.ContactsFoundation (8.0 - 1365) <CFB1A744-8096-3FAB-B55E-2E6C410A0376> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff86a97000 - 0x7fff86c24ff7 GLEngine (9.0.83) <26CCE609-D645-3945-A678-517ED5B65785> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff86cbe000 - 0x7fff86cc4fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff86cc5000 - 0x7fff86cc8fff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff86cc9000 - 0x7fff86cccfff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff86d10000 - 0x7fff86e3cfff com.apple.MediaControlSender (1.9 - 190.4) <F5E934E1-D004-3C84-815A-961319F8C522> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff86e3d000 - 0x7fff86ed8ff7 com.apple.PDFKit (2.9 - 2.9) <AD968A31-6567-30A7-A699-154C88DB56D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff86ed9000 - 0x7fff86edfff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff86f5f000 - 0x7fff8722dff4 com.apple.CoreImage (9.0.54) <74BB8685-69A9-3A45-8DED-EA26BD39D710> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8722e000 - 0x7fff8722efff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8722f000 - 0x7fff87240ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff87241000 - 0x7fff87268ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff87269000 - 0x7fff872c4ffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff872c5000 - 0x7fff872c5ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <6E89F3CB-CC41-3728-9F9A-FDFC151E8261> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff872c6000 - 0x7fff872c6fff com.apple.AOSMigrate (1.0 - 1) <ABA8F3F2-BC96-3F89-AAF4-1AA459A0BCBD> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
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0x7fff924b8000 - 0x7fff924d5fff com.apple.facetimeservices (10.0 - 1000) <9B4815BA-4305-381D-A178-F79E10B2C6E9> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x7fff924d6000 - 0x7fff924e0fff com.apple.AppSandbox (3.0 - 1) <55717299-8164-3D79-918F-BD64706735CF> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff924e1000 - 0x7fff92505fff libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
0x7fff92506000 - 0x7fff9250aff7 libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/libheimdal-asn1.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2478
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=260.9M resident=179.1M(69%) swapped_out_or_unallocated=81.8M(31%)
Writable regions: Total=355.4M written=117.5M(33%) resident=212.3M(60%) swapped_out=0K(0%) unallocated=143.1M(40%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 4080K
CG image 2912K
CG raster data 52.2M
CG shared images 212K
CoreAnimation 22.6M
CoreGraphics 4K
CoreImage 1092K
CoreUI image data 60K
Foundation 1084K
IOKit 45.0M
Image IO 32.2M
Kernel Alloc Once 8K
MALLOC 230.3M
MALLOC (admin) 32K
Memory Tag 242 12K
Memory Tag 251 56K
OpenCL 32K
OpenGL GLSL 3840K
SQLite page cache 256K
STACK GUARD 56.0M
Stack 12.7M
Stack (reserved) 520K reserved VM address space (unallocated)
VM_ALLOCATE 25.8M
__DATA 37.0M
__IMAGE 528K
__LINKEDIT 67.6M
__TEXT 193.2M
__UNICODE 544K
mapped file 298.9M
shared memory 68K
=========== =======
TOTAL 1.1G
TOTAL, minus reserved VM space 1.1G
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
Hi again
Well...
Step One
Mac restarted well in guest mode, and Keynote didin't crash
Step two
Mac was very slow but Keynote didin't crash
After that I re-log in with my ID and Keynote did crash
I suppose is something in my preferences.
I have installed besides the basics
Adobe CS4 suit
Office 98
Java 7
Flip4Mac
Flash
XCode Tools
Python 2.7.5
QuickTime Player 7
MS Silverlight
DropBox 2.4.6
Skype
Chrome
VirtualBox
And some other software wich are basically stand alones for UNIX
Any clue you may provide my will help
Thanks you very much in advance for your time
very best
Ricardo
Does it still crash when you boot normally?
Hi again
Yes, keynote still crash when I boot normally.
I use vector images generated in Illustrator C4 in my Keynote presentations. Usually I copy the image and paste it in the Keynote file. When I am adding text to the slide in Keynote is usually when it crashes.
I tryed to re-buitl the fonts but no luck so far.
Thanks again for your time and help
Cheers
Ricardo
Please read this whole message before doing anything.
Triple-click anywhere in the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef
ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef
osascript -e 'tell application "System Events" to get name of login items' | open -ef
You can then quit Terminal.
Hi again and thanks again for your time and help
Ok here I have the display fror every step
Thanks
Ricardo
Step One
org.virtualbox.kext.VBoxDrv (4.3.0)
org.virtualbox.kext.VBoxUSB (4.3.0)
org.virtualbox.kext.VBoxNetFlt (4.3.0)
org.virtualbox.kext.VBoxNetAdp (4.3.0)
Step two
com.oracle.java.Helper-Tool
com.barebones.authd
com.adobe.versioncueCS4
com.adobe.fpsaud
Step three
com.barebones.textwrangler.48960
com.twitter.twitter-mac.11296
jp.co.canon.cijscannerregister.43328
com.getdropbox.dropbox.26960
com.oracle.java.Java-Updater
com.adobe.CS4ServiceManager
com.google.keystone.user.agent
Step four
/Library/Components:
/Library/Extensions:
ATTOCelerityFC8.kext
ATTOExpressSASHBA2.kext
ATTOExpressSASRAID2.kext
ArcMSR.kext
CalDigitHDProDrv.kext
HighPointIOP.kext
HighPointRR.kext
PromiseSTEX.kext
SoftRAID.kext
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
NyxAudioAnalysis.framework
PluginManager.framework
Python.framework
TSLicense.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
Default Browser.plugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
Silverlight.plugin
flashplayer.xpt
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.adobe.CS4ServiceManager.plist
com.oracle.java.Java-Updater.plist
/Library/LaunchDaemons:
com.adobe.fpsaud.plist
com.adobe.versioncueCS4.plist
com.barebones.authd.plist
com.oracle.java.Helper-Tool.plist
org.virtualbox.startup.plist
/Library/PreferencePanes:
Flash Player.prefPane
Flip4Mac WMV.prefPane
JavaControlPanel.prefPane
VersionCueCS4.prefPane
/Library/PrivilegedHelperTools:
com.barebones.authd
/Library/QuickLook:
iBooksAuthor.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
/Library/Spotlight:
Microsoft Office.mdimporter
iBooksAuthor.mdimporter
iWork.mdimporter
/Library/StartupItems:
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
com.adobe.versioncueCS4.monitor.plist
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/Keyboard Layouts:
Library/LaunchAgents:
com.apple.CSConfigDotMacCert-garcia_s@me.com-SharedServices.Agent.plist
com.google.keystone.agent.plist
org.virtualbox.vboxwebsrv.plist
Library/PreferencePanes:
Library/Services:
.localized
Step five
iTunesHelper, Dropbox
Are any of your Keynote files stored in a Dropbox folder?
Hi again
Hey I think you found the culprit
I removed all the Keynote AND Powerpoint files from my dropbox folder and so far the Keynote is lot more stable.
I worked over 15minutes in the same slides that make it crash before and now there is no problem.
Is kind of sad that now Keynote have this limitation but as long as I can finish my presentation....
If there is some following I will post more info
Thank you very much
Cheers
Ricardo
Hi,
I have a similar problem. I just installed keynote through the appstore. When i open the application, it quits after about 2 seconds. In Guest mode it is just fine.
hope you can help me. here are the 5 steps.
cheers
Thomas
Step 1
com.Greatdy.driver.SystemAudioCapture (1.0.0)
com.GoodLuckTechnology.driver.RecordComputerSound (1.01)
com.nvidia.CUDA (1.1.0)
Step 2
com.microsoft.office.licensing.helper
com.macpaw.CleanMyMac2.Agent
com.google.keystone.daemon
com.edb.launchd.postgresql-8.4
Step 3
com.linotype.FontExplorerX.30304
com.google.Chrome.30832
com.wacom.TabletDriver.51776
com.runningwithcrayons.Alfred-2.26784
com.google.GoogleDrive.65152
com.getdropbox.dropbox.50896
com.rockysandstudio.FreeMemory.FreeMemoryProLaunchHelper
com.droplr.DroplrHelper
com.wacom.Wacom_TouchDriver.287440
com.wacom.wacomtablet
com.nvidia.CUDASoftwareUpdate
com.google.keystone.system.agent
com.adobe.AdobeCreativeCloud
com.spotify.webhelper
com.macpaw.CleanMyMac2Helper.trashWatcher
com.macpaw.CleanMyMac2Helper.scheduledScan
com.macpaw.CleanMyMac2Helper.diskSpaceWatcher
com.facebook.videochat.thomaslichtblau.updater
com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77
com.adobe.AAM.Scheduler-1.0
Step4
/Library/Components:
/Library/Extensions:
ATTOCelerityFC8.kext
ATTOExpressSASHBA2.kext
ATTOExpressSASRAID2.kext
ArcMSR.kext
CalDigitHDProDrv.kext
HighPointIOP.kext
HighPointRR.kext
PromiseSTEX.kext
SoftRAID.kext
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
CUDA.framework
NyxAudioAnalysis.framework
PluginManager.framework
WacomMultiTouch.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobeAAMDetect.plugin
AdobeExManCCDetect_x86_64.plugin
AdobeExManDetect.plugin
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Default Browser.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Unity Web Player.plugin
Unused
WacomNetscape.plugin
WacomTabletPlugin.plugin
googletalkbrowserplugin.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
o1dbrowserplugin.plugin
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.AdobeCreativeCloud.plist
com.google.keystone.agent.plist
com.nvidia.CUDASoftwareUpdate.plist
com.oracle.java.Java-Updater.plist
com.wacom.wacomtablet.plist
/Library/LaunchDaemons:
com.edb.launchd.postgresql-8.4.plist
com.google.keystone.daemon.plist
com.macpaw.CleanMyMac2.Agent.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
/Library/PreferencePanes:
CUDA Preferences.prefPane
JavaControlPanel.prefPane
WacomTablet.prefPane
/Library/PrivilegedHelperTools:
Google Drive Icon Helper
com.macpaw.CleanMyMac2.Agent
com.microsoft.office.licensing.helper
/Library/QuickLook:
iBooksAuthor.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
/Library/Spotlight:
Microsoft Office.mdimporter
iBooksAuthor.mdimporter
iWork.mdimporter
/Library/StartupItems:
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
UnitOT-Light.otf
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist
com.facebook.videochat.thomaslichtblau.plist
com.linotype.FontFolderProtector.plist
com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
com.macpaw.CleanMyMac2Helper.scheduledScan.plist
com.macpaw.CleanMyMac2Helper.trashWatcher.plist
com.spotify.webhelper.plist
Library/PreferencePanes:
.c4dsetup
.c4dsetupCINEMA 4D13.016BBFE2830
Library/Services:
.localized
Library/Spotlight:
FontMDI.mdimporter
Step 5
FontExplorerXAutoload, iTunesHelper, Dropbox, Google Drive, Alfred 2
Hi Thomas
The one who can help you for sure is Linc Davis he is the one for sure.
I just can tell that I sugest to you to remove ALL the presentations from Google Drive or Dropbox folder.
Looks like Keynote makes backups and keep track of files all the time, and if the file is in Dropbox (or Google Drive I suppose) that produce terrible crashes
I hope this helps, and please post your results in order to help someone ellse in the future
Cheers!
Ricardo
Ok, i figured out the problem is FontExplorer X Pro. I deactivated every font and keynote works just fine, maybe a defect font causes the problem.
thanks and cheers,
thomas
Hi Linc,
Not sure if I am breaking forum protocols but I have a similar issue and you seem to be the one with the answers or the know-how on figuring it out!
New rMBP, new Keynote. I build a 25 slide deckwith pictures, movie clips for a work presentation next week. I imported the theme from ppt and on a few slides I copy and pasted text from ppt.
PROBLEM:
- Keynotes crashes periodically- like every five minutes.
- I get the error message: The document xxxx could not be saved. The file has been changed by another application.
- I also go another error message something along the line of (sorry, can't remember exact error message): file could not be autosaved.
The file is not in dropbox and as far as I know I do not have FontExplorer X Pro.
I don't think I am as tech savy as the original poster but your directions seem clear and I can find my way around a mac.
Can you help?
Francois
Removing Keynote files from my Dropbox did the trick. Thanks Linc!
Keynote 6 crashes in Mavericks
