1 Reply Latest reply: Nov 3, 2013 5:32 PM by lizdance40
Daylissett Level 1 Level 1 (0 points)

For the past month or so my current apple ID was giving me trouble ever since I typed in an iTunes code to purchase music.

It would ask me to sign in and when I did it said it was invalid. I forgot my security question answers and I've tried the rescue email but it won't show up on my iPad mini. Eventually I made an appointment with the nearest apple store to me, in the city of Valencia, CA.

When I went they couldn't help me very much, I was given a number to call that I already did the night before.

The people from Apple services couldn't help much either, seeing how my iPad wasn't showing me everything I needed.

I was told that it would be better if I was by an actual computer.

Long story short, I tried to FaceTime and couldn't log in, so I made a new apple ID that's linked to my FaceTime ONLY.

If I sign out the old apple ID and sign in with the NEW one,will I lose my current music and videos?


Please help.

iPod touch (4th generation)