Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 5 Battery Indicator Showing 30% and Shutting Down For No Power

I have an iPhone 5. Since the upgrade to 7.0.3 the phone will shutdown when the battery gets below 30%. Today it was showing 27% and wifi was on, no BT and I went to take a picture. The phone shut down on low battery. I put it on charge and it rebooted after a minute or 2 and then showed 7% not 27%. It then shut down again when I went to take a picture and I put it on charge and this time when it rebooted it showed 11%. It then shut down again.

This is making the phone very unreliable and a real concern.

iPhone 5, iOS 7.0.3

Posted on Nov 3, 2013 6:17 PM

Reply
19 replies

Nov 17, 2013 6:55 AM in response to Lawrence Finch

Lawrence, I updated to 7.0.4 a few days ago and the battery indicator was showing 19% and shut down. So I restarted the phone and run it until it shut off.


I let it sit for several hours, then plugged it in and let it fully charge ovenight. I unplugged it and did a hard restart.


Today it is at 35% and I took a couple of pictures and the phone shut down and shows a lower power indicator and the plug in symbol. I plugged it in and it restarted and shows 35% again.


There is a major bug in IOS around the IOS 7 and the battery indicator.

Nov 17, 2013 5:16 PM in response to Lawrence Finch

I spent 30 minutes on the phone with Apple Tech today and I told them what I had done about running it down and resetting, etc. and they never suggested anything like this. They had me set up my phone as new and then run it for awhile like that to see if it improves and then want me to do a full restore which will be a real drag.


I will try your suggestion, but they are suggesting it has to do with my restore file not this bug. We'll try your suggestion with the phone set up as a "new phone" and see what happens.

Nov 17, 2013 5:41 PM in response to Lawrence Finch

Okay, the above isn't totally clear. The following is what I understand from your comments, tell me if I got it right:


1) Run the phone down until it gets to 1% and shuts down. If it shuts down before that reboot it until it gets to finish its rundown to 1%.


2) fully charge it to 100%.


3) Run it down a second time to 1% and shuts down.


4) Fully charge it to 100% and I should be good to go.



Can I do this with my phone operating as normal or should I leave it setup as a new phone, which is terribly inconvenient?


Thanks again

Dec 6, 2013 4:59 PM in response to dfromwindsor junction

I've also just experienced this issue. I do know how to re-calibrate the battery meter and do that once in a while, but regularly. However, I've never had it be this inaccurate. It shut off with 33% power left. I did a soft reset and it turned back on, lasted a few more minutes and shut down with 24% power left indicated on the meter.


That's not normal and nothing that I've experienced with older IOS or iphones. I suspect this is a different issue and people insisting that it's the same old thing will result in the underlying problem being overlooked.

Dec 6, 2013 9:39 PM in response to dfromwindsor junction

I'd just like to say that ahs70's post on Dec 1, 2013 at 1:17am on Pg. 9 worked for me as well.


If your iPhone's battery is acting up you need to determine if it's a software issue or a hardware/battery issue. To do that, after syncing your iPhone, erase/hard reset all data and settings from your iPhone to what it was from the factory as new. This can be found in Settings/General/Reset/Erase All Content ansd Settings. Then test it out for a day or two. If it's still acting up then it's likely a hardware issue and you will need to get your battery replaced. If your warranty is done than check out this link to get a battery kit to replace your iPhone battery yourself: http://www.ifixit.com/Store/iPhone/iPhone-5-Replacement-Battery/IF118-001#produc tDescription


If your IPhone is now working properly after hard resetting it than it's most likely a software issue. This battery issue only started after upgrading to the new iOs7, so it is obviously related to the update not properly installing itself. What has worked for me and many others is to manually update to iOS 7.0.4 using the full downloaded version of the update which is about 1.32 Gigs.

But first you need to find out what model of iPhone you have, click here to determine if it's GSM or CDMA: http://support.apple.com/kb/HT3939?viewlocale=en_US&locale=en_US

Then go here and scroll down to download the iOS 7.0.4 complete update for your device: http://www.downloadios7.org/download-ios-7-0-4-ipsw-file.html

Then scroll up on the download page and follow the instructions of updating your iPhone manually following the instructions below: "IPSW with iTunes"

And your done.

Problem solved.

I only posted this because it was a very frustrating problem that noone really seemed to figure out a solution for.

I hope this helps.

Emile Beaulieu

Iphone 5 Battery Indicator Showing 30% and Shutting Down For No Power

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.