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My late 2013 15" MacBook Pro Retina occasionally does not wake up when lid is opened.

It doesn't happen all the time; but I never know when it might. On those occasions, the computer appears to be completely unresponsive, so I hold down the power key until the computer restarts... but maybe I'm missing something, and there's some other reason why it's simply slow to wake up and I'm being too impatient?


Has anyone else had this problem, or heard about it? Or am I, in fact, being impatient? Is there a solution to this issue other than restarting?

MacBook Pro with Retina display, OS X Mavericks (10.9), Late 2013, Haswell 15"

Posted on Nov 3, 2013 8:34 PM

Reply
178 replies

Nov 9, 2013 11:43 AM in response to RevCamlin

I have the same model with the same problem. My workaround is close the lid and reopen it. I don't think it needs more time than your patient. I put my ear very close to the key board and heard nothing (normally there would be some buzz as capacitors works) after I pressed any key to wake it up. So the machine was simply not responding. Hope apple would fix this with coming update.

Nov 9, 2013 7:59 PM in response to Get Kidnapped

Well, I couldn't hear the fan or any noises like there was something running in the background. One of the times it happened, just a quick push of the power button turned it on (and I read something about Mavericks making the power button a sleep/wake-up option), but the other two or three times it happened, it required multiple jabs of the power button and/or holding it down for a period of time, at which point it made the start-up sound and took me to the beginning log-in screen (with the option of my account or guest account rather than just my account like when it goes to sleep normally). And just now, when I opened the lid, there was a notification asking if I was sure I wanted to log out. I didn't, so I cancelled - and I definitely didn't try to log out before I closed the lid 4 hours ago. Since the desktop/open programs are now saved upon shutdown (one of my favorite features!), it hasn't caused any problems - just a pain, and makes me panic when it doesn't come on like I expect it to.

Nov 18, 2013 11:07 PM in response to RevCamlin

Same problem here on MBPr 13". Really annoying issue and same step to reproduce:


- close the lid

- leave the computer overnight

- open the lid


Computer does not wake up (keyboard/mouse click unresponsive, no backlight on the display nor apple light at the back). Only solution is to press Power Button for 5 seconds, then press it again to do a cold boot. I tried closing/opening the lid multiple times but it has no effect.


Any plan to fix this issue in the near future?


Q

Nov 19, 2013 7:17 AM in response to RevCamlin

I concur with all of you. This is an intermittent problem. It is very irritating. I have tried the following to no avail.


1. Reset SMC

2. Reset PRAM


Don't know what else to try short of turning off "require password on wake". One poster suggests that type in the password anyway, hit return, and then repeat that. Next time this happens, I will try and report back. Unless some of you get to it first.


S

Dec 3, 2013 6:00 AM in response to ncon64

ncon64 wrote:


Mine is a 13" also...I read somewhere that it could be an issue with either with when/after charging - maybe the charger itself or third party software issues with Office, etc....Apple don't seem to be taking much notice!! Where do we go from here???

Mine definitely isn't anything to do with charging as I just put it to sleep without the charger plugged in and it won't wake up the next morning, it's like having a lazy flatmate!


BUT, I just read on a thread on here that if you go to 'System Preferences' then to 'Energy Saver' and un-tick the 'Put Hard Disks To Sleep When Possible' option and it solves the issue, I've un-ticked that option on both the 'Battery' and the 'Power Adapter' menus, so I will see what happens and confirm my results in due course.

Dec 3, 2013 6:16 AM in response to Supreem

I've done the same. This is a good suggestion! Traditional hard disks need to be put to sleep to conserve energy, but flash storage (it seems to me) shouldn't need to be put to sleep to conserve energy, since there are no moving parts.


If anything, Apple should simply disable (or at least recommend the disabling of) this preference in its computers that use flash storage.


Thanks, Supreem! I look forward to seeing if it works.

My late 2013 15" MacBook Pro Retina occasionally does not wake up when lid is opened.

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