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when I play downloaded movies, the audio and visual are not in sync, i.e there's only visual and no sound, how can I fix this? thanks

when I play downloaded movies, the audio and visual are not in sync, i.e there's only visual and no sound, how can I fix this? thanks

Windows 7

Posted on Nov 3, 2013 11:16 PM

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Posted on Nov 6, 2013 6:49 AM

Hi samueldoherty,


If you are having audio issues during video playback in iTunes, you may find the following articles helpful:


iTunes and QuickTime for Windows: Audio does not play or plays incorrectly

http://support.apple.com/kb/TS1362


Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

http://support.apple.com/kb/TS1718


Regards,

- Brenden

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when I play downloaded movies, the audio and visual are not in sync, i.e there's only visual and no sound, how can I fix this? thanks

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