Law07
Level 1 (0 points)

Q: Since upgrading to OSX10.9, scanning no longer works on my Canon MP970.

Help! Since upgrading to OSX10.9, the scanning function no longer works on my Canon MP970. The printer is going through all the correct motions. However, it is not registering or showing any signs of function on my MacBook Pro.

 

I've already updated latest software from the Canon website & restarted both Mac & printer.   Still not working.  Fix urgent needed.  Please advise.

MacBook Pro, Other OS, Canon Printer MP970

Posted on Nov 4, 2013 6:24 AM

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Law07

Q: Since upgrading to OSX10.9, scanning no longer works on my Canon MP970.

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  • Helpful answers

  • by bickers,

    bickers bickers Nov 23, 2013 1:44 AM in response to Law07
    Level 1 (0 points)
    Nov 23, 2013 1:44 AM in response to Law07

    Hi Law07,

    Have you got the printer working at all under Mavericks?

     

    I can see no way to add it, and Canon website says there are no drivers for Mavericks!

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Nov 23, 2013 2:13 AM in response to Law07
    Level 10 (120,756 points)
    Apple Music
    Nov 23, 2013 2:13 AM in response to Law07

    Use the Image Capture app in your Applications folder for scanning.


     

    Connect the scanner to your Mac whether Wi-Fi or USB.

     

    Launch Image Capture.

     

    Click the very small black box Image Capture icon ASC.jpg bottom left side of the Image Capture window.

     

    You'll see this pop up menu:   Connecting this (device) opens:

     

    You can select a default app to scan (Image Capture) and select a folder from the Imort To pop up menu on the right to save scanned files to.

     

    Mac Basics: Using a scanner

  • by Antonio Tejada,

    Antonio Tejada Antonio Tejada Jun 27, 2014 5:53 AM in response to Carolyn Samit
    Level 1 (5 points)
    Jun 27, 2014 5:53 AM in response to Carolyn Samit

    No, Carolyn, the problem is that Image Capture won't see the scanner any more.

  • by Eric Root,

    Eric Root Eric Root Jun 27, 2014 11:37 AM in response to Antonio Tejada
    Level 9 (70,141 points)
    iTunes
    Jun 27, 2014 11:37 AM in response to Antonio Tejada

    You can try VueScan.

     

    VueScan

     

    VueScan FAQ

  • by EricTheDude,

    EricTheDude EricTheDude Aug 12, 2014 3:41 PM in response to Law07
    Level 1 (0 points)
    Aug 12, 2014 3:41 PM in response to Law07

    It's just ridiculous to buy VueScan if all you need to do is basic doc scanning. I got this to work on Mavericks OSX 10.9 by downloading the "LION" drivers at www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/ pixma_mp970#DriversAndSoftware.

     

    Even though the software is for Lion, it installed.


    Don't ask me how, but even though the "MP Navigator EX 1.0.app" scanner app that worked with Lion, no longer worked w/ Mavericks, I was able to then see the printer in the default Apple app "Image Capture" under the "Shared" link and from within Preview under File > Import from Canon 970 ...

     

    Whatever. It works. What a bunch of back door crap to go through to get the MP970 to work on Mavericks.