5c screen making 'clicking noise' on replaced phone

I had the same problem with my 5c, had it replaced using the 'express replacement service' wich cost me €29,-

After a few weeks my new 5c has the same clicking noise, i have to say i am dissapointed with my Iphone 5C

My brand new iPhone 5S is doing this too, in the upper left corner the screen, it even can be pressed and shows the LCD flexing. I am not happy at with this, my iPhone 5 did not have this problem and for a premium product this is unexceptable. I fully plan to have them give me a new one, until I get one that does not have this problem.

My daughter bought the 5C in October 2013. In November, we made an appointment at the local Genius Bar to ask about the screen popping (sounds like the home button) when you press on various parts of the screen.

Person at the Apple Store replaced the phone saying they agreed it didn't seem right that the screen should make that popping noise, though the screen was still solid within the plastic case.

The new 5C eventually started doing the same thing...so we returned to the Apple Store in late December. This time, they said the popping sound was a "design feature". They claim the Apple engineers designed the screen to "give" to make the phone more durable. They said they were not told of the "design feature" until they had replaced a bunch of 5Cs.

I explained that my fear was that the "design feature" would eventually result in a flaw with the 5C after the warranty expired. They said that the 5C just won some award and I should not worry (like those awards mean anything). They also suggested I purchase Apple Care in case there was a problem after the warranty. Of course, I pointed out that the 5C just won an award and I shouldn't need Apple Care.

The 5C screen seems to pop more when it gets hot from use. To this point, it does not affect the function of the iPhone, other than to annoy my daughter when it's doing it a lot.

I've seen many reports on various websites of this issue, so thought I would share what Apple is now saying (at least at my local store in St.Louis

I have replaced my whit iPhone 5c FOUR TIMES for this exact problem!!!! I just recently replaced my iPhone and it started clicking today. However part of me wonders if this is just how the iPhone 5c is built. The screens are supposed to have a little give and I wonder if the clicking is just some sort of component in the device moving around in the housing. Let me know what others think.

I dont think so, unless the different colors of plastic have different tolerances, my brother has a blue one with no issues. BTW I am going to the genius bar tomorrow to have the screen reseated, Apple rep here told me they just fix those with the issue rather then give them a new Phone.

I have this same issue. Lower left corner, white iPhone 5c makes a clicking/creaking sound. Is it even worth going to Apple if this design flaw is apparently a "feature" Has anyone been given a replacement recently for this issue or just "oh it's okay"?

It's worth a try. If the phone is not seated properly in the plastic case, they will fix it. Plus, it's possible that stores might handle it differently by region.

Took it and had it replaced so I guess it's not all stores that call it a "feature"

Same problem here with a blue 5c. Clicking noise on right and left side in the middle. I got it replaced by another blue, and the same problem appeared 2 weeks later, on the bottom left of the screen.

Isn't just the 5c, my iPod 5th gen. started doing it too, but I'm not getting it replaced after I'v seen this

Hi everyone,

I have the same problem! I bought a 5C (c=clicking), and after 2 months had the clicking starting on the right side of the phone. Went to the place I bought it and got a new one. After one month, the same thing with the second 5C...

I chatted with apple support and they said 'is the first time they hear about it". Also called Apple support and no luck either.

An advise friends: never buy 'unapologeticly plastic' products from Apple!

I've just had my iphone 5c replaced. Clicking started after 4 weeks and I put up with it for another two months.

Hopefully this one doesn't do it.

Very poor apple

I got a 5c 16gb white a couple of weeks ago.

1st iphone 5c 16gb. Creaking and popping sound from corners where the screen meets the plastic.

Phoned up Vodafone, they said "no more 16gb in stock, we can offer you an 8gb.

I said no and their reply was you can send it to us for repair or take it to your nearest Apple Store (thats 35miles x 2).

Took into the Cambridge store here in the UK, they took it away, claimed they fixed it. 5 mins later, I checked it and it was still making that noise, so I took it back.

The head Genius person claimed there was nothing wrong it, I requested it be replaced, so they gave me a reconditioned one (not brand new)

Got it home, after a day, I could hear the popping / creaking noise again.

Phoned up Applecare. They said take it back to the store. I said to them, the attitude wasnt pleasant in the store and has I had not registered the phone, I felt like I was some kind of criminal. I refuse to pay out for petrol (again) So Apple care sent out a replacement via UPS.

So I am now on my 3rd iphone 5c and this is now creaking on one side. Apple will replace again, but I am now waiting for my Credit Card to clear as the deal is that they have to take the cost of the phone from you to cover the old one being sent back. Once they do the check to see if it is ok and does not have water damage etc, they return the monies to my account.

What is it with these plastic phones?

Same issue here. Had iPhone 5c blue and the upper right corner was clicking.

Got it replaced, while driving 110 km to reach apple service and another 110 to get replacement.

Using brand NEW iPhone 5C blue for few days now and today left corner starts to clicking?

***? Never had problems with 5..