Q: Trying to charge (or connecting to the pc) iPod shuffle 4 but nothing much happens when connected to the dock, all I get is red fl ... Trying to charge (or connecting to the pc) iPod shuffle 4 but nothing much happens when connected to the dock, all I get is red flash , can anyone help or advise what this means? more
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by Kenichi Watanabe,Nov 4, 2013 12:51 PM in response to vinayreddykandi
Kenichi Watanabe
Nov 4, 2013 12:51 PM
in response to vinayreddykandi
Level 8 (38,924 points)
Mac OS XWhen you say "dock," is that the USB cable it came with? I'm asking, because it just has a headphones plug connector, not a "dock" (like the 2nd gen shuffle).
As a test, shut down (power off) your computer and disconnect all USB devices including hub, except for standard keyboard and mouse, if normally used. Do this to reset the shuffle
http://support.apple.com/kb/HT1655
If your computer is a laptop, connect it to its power adapter (so that it's not running on battery power). Start it up, run iTunes, and connect the shuffle using its original USB cable to a direct USB port on the computer.