vinayreddykandi

Q: Trying to charge (or connecting to the pc) iPod shuffle 4 but nothing much happens when connected to the dock, all I get is red flash , can anyone help or advise what this means?

ipod shuffle 4 connecting problem

iPod shuffle, Windows 7

Posted on Nov 4, 2013 8:27 AM

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Q: Trying to charge (or connecting to the pc) iPod shuffle 4 but nothing much happens when connected to the dock, all I get is red fl ... more

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Nov 4, 2013 12:51 PM in response to vinayreddykandi
    Level 8 (38,924 points)
    Mac OS X
    Nov 4, 2013 12:51 PM in response to vinayreddykandi

    When you say "dock," is that the USB cable it came with?  I'm asking, because it just has a headphones plug connector, not a "dock" (like the 2nd gen shuffle).

     

    As a test, shut down (power off) your computer and disconnect all USB devices including hub, except for standard keyboard and mouse, if normally used.  Do this to reset the shuffle

     

    http://support.apple.com/kb/HT1655

     

    If your computer is a laptop, connect it to its power adapter (so that it's not running on battery power).  Start it up, run iTunes, and connect the shuffle using its original USB cable to a direct USB port on the computer.