why are texts coming from @icloud.com instead of phione number?

Hi all,

I've tried the above mentioned,as well assigning out of iTunes profile and powering off phone.

It still seems to send text messages from my iCloud account.

This is happening when I send texts to other iPhones.

My number is checked off in the start a new conversation....

Can anyone help?

Go to Settings/ Messaging/ Send & Receive/ Start New Conversations From, then select your phone number rather than your iCloud address.

I have an iPhone 5 with IOS 9.3.1

my phone has been using my number to send texts messages from just fine and has suddenly stopped and is using email address only. I cannot add my phone number back in no matter what I have tried, which are all of the suggestions. Any ideas?

I did that too but it doesn't give me the option to click on my phone number, just emails. What do I do now? Thanks

I have a similar but different problem. I am on an iMac and my messages is set up. I want to send messages from my Apple ID (a gmail) which I was previously able to do on my old Apple ID. But now new convos I create are sent from the @icloud.com which is not what I want. I have texted @icloud and received the same exact text in a different convo from the @gmail. I text the @gmail and i get it from the @icloud. I clear and delete the convo with @gmail and then text @icloud and I get a response in the same convo. I clear and delete the convo with @icloud and then text @gmail and it brings up a new convo with @icloud. What is happening?

Thank you for responding back to me.....

To answer your questions, yes and no.

1. Yes, all of my texts were displaying xxx@icloud.com as contact

2. Yes, I went under settings and made the indicated changes. I did see the " Start New Convo" and my telephone # was the only thing checked (and greyed out) HOWEVER, now when I go to settings the "start new convo" area is missing entirely.... I am not sure what this means.

3. Yes, I now can no longer reply at all to any conversations which i sent anything to from the icloud email at any time. I get the red exclamation point and "undeliverable" note. I then attempt to send as SMS text and the same thing happens.

I cannot start a new conversation because it defaults back to the original conversation and I receive the same error messages. I have rebooted twice with no luck.

Also, on many of the new text, I am now no longer able to send via iMessage and get the undeliverable error. However, it will allow me to send it via SMS. I have gone under settings and iMessage is ON and (refer back to #2, lol).

in regards to backing up, I assumed it backed up on my Mac for safe keeping? Can you advise me of any apps that I can try?

Thank you so much!

Okay, but how do I access the iMac's Messages settings. Is that in System Preferences or in the actual Messages app? I haven't been able to find it in either.

Edit: Never mind! For those with this question, I found it in Preferences tab in the Messages app by clicking Messages in the top left corner (or command + ,) then going to accounts. Thanks @rockymyplimsoul

Hello,

I recently had this same problem happen spontaneously. The problem is that some of my existing text conversations were also affected and now I can not even send a text via iMessage or SMS text. It appears as "undeliverable". Some of these existing conversations are very importantent and CAN NOT be erased. Is there ANY way to be able to send a text (and not be from icloud address) and not have to delete the entire conversation and start new? Please help. Thank you in advance! 🙂

Changing the "Send from ..." setting only affects conversations that you start (from scratch) after you change that setting. If you reply to a message, even one you started, it will continue using whatever "from" contact point was in play at that time.

If you're absolutely certain you're starting new messages and they're still using your iCloud ID, check again that you changed the "send from" setting and not just the "receive at" setting. If that is all correct, try turning off iMessage, then Reset the iPhone, then turn iMessage back on (and re-verify your settings).

kathyrcp wrote:

I recently had this same problem happen spontaneously. The problem is that some of my existing text conversations were also affected and now I can not even send a text via iMessage or SMS text. It appears as "undeliverable". Some of these existing conversations are very importantent and CAN NOT be erased. Is there ANY way to be able to send a text (and not be from icloud address) and not have to delete the entire conversation and start new? Please help. Thank you in advance! 🙂

Just so I uunderstand ...

1. You previously had been sending iMessages such that they were coming from your email address rather than phone number (as seen by your recipients).
2. You then went into Settings and changed "Start New Conversations From ..." to be your phone number instead of your email address.
3. Now you can't reply to conversations from #1 which originated from your email address.

Is that your situation? If so, I assumed that you could still reply to old conversations that originated prior to your settings change, since the setting title includes the word "New" (thus implying new conversations would inherit this change). But if this is incorrect, and you can't reply to any of these old conversations, then perhaps that's the way it has always been (I've never actually been in this situation) or perhaps your phone needs to be reset or restored, or perhaps an iOS change has affected this ability.

I assume that you can start new conversations just fine, its just replying to the old ones that is a problem, correct? If so, can you just keep the old conversations and just start new ones for each of the respective recipients? Perhaps you'd then have two separate conversations, but at least you could hang onto the old conversations.

Finally, if these conversations are that important to you, you should look into apps that let you export them for safeguarding. The iMessage history on your iPhone could easily be lost if you ever have a corruption in your backup, forcing you to restore as-new.

Try signing out of iMessage completely, don't just turn it off. To log out, go into in the FaceTime setting and tap your ID, then select the log out option. Reset your iPhone, then log back into iMessage/ FaceTime and see if that helps.

If not, try again but also sign out of iCloud completely, and while in this state (no iCloud, iMessage, FaceTime) send a text to anyone. That should force the iPhone to send an SMS and it should work (if not, maybe contact your carrier). Then log back into iCloud and iMessage/ FaceTime and try again with an iMessage.

Thank you very much! This solved my problem of sending new messages from my Apple ID instead of my phone number. After I did the Reset, my Send & Receive shows my phone number only.

On your iMac's Messaging settings, there should be a similar "Start New Conversations From" option, have you changed that to be your @gmail address?