MacBook Pro keeps crashing

Question

Hello to everyone!Need an advice for my MacBook Pro. It started to suddenly turn off showing either black screen (and then at the next start a message that it had been restarted because of a problem) or some strange color stuff on the screen. I tested both memory cards with Memtest, tested SSD for any errors, unplugged CD-drive, even unplugged the battery and let the MacBook to run only on the charger power - and still the problem isn&#x27;t solved - in any case accidently it happens. Sometimes even 4-5 times in a raw.Maybe you know what it could be? Thanks for help!!!Here is one of many reports that appear after I force restart the computer:Anonymous UUID:       BE30B4BE-6874-985E-AAC7-FDDE188C8D79Mon Nov  4 23:48:59 2013panic(cpu 1 caller 0xffffff80042dc19e): Kernel trap at 0xffffff8004611754, type 14&#x3D;page fault, registers:CR0: 0x0000000080010033, CR2: 0x0000000000000068, CR3: 0x0000000039cce000, CR4: 0x0000000000000660RAX: 0xffffff80104dd9e8, RBX: 0xffffff80130d5b80, RCX: 0x0000000000000000, RDX: 0xffffff801374f840RSP: 0xffffff809211bd70, RBP: 0xffffff809211bd90, RSI: 0x0000000000000001, RDI: 0xffffff80130d5b80R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff8069026000R12: 0xffffff80104dd9e8, R13: 0x0000000000000001, R14: 0x0000000000000000, R15: 0x0000000000000001RFL: 0x0000000000010246, RIP: 0xffffff8004611754, CS:  0x0000000000000008, SS:  0x0000000000000010Fault CR2: 0x0000000000000068, Error code: 0x0000000000000000, Fault CPU: 0x1Backtrace (CPU 1), Frame : Return Address0xffffff809211ba00 : 0xffffff8004222f690xffffff809211ba80 : 0xffffff80042dc19e0xffffff809211bc50 : 0xffffff80042f36060xffffff809211bc70 : 0xffffff80046117540xffffff809211bd90 : 0xffffff80045f4b2a0xffffff809211bdd0 : 0xffffff80045f0eeb0xffffff809211bec0 : 0xffffff80045f0b880xffffff809211bf60 : 0xffffff800463db670xffffff809211bfb0 : 0xffffff80042f3af8BSD process name corresponding to current thread: ciderMac OS version:13A603Kernel version:Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393Kernel slide:     0x0000000004000000Kernel text base: 0xffffff8004200000System model name: MacBookPro7,1 (Mac-F222BEC8)System uptime in nanoseconds: 301400948605last loaded kext at 248820508247: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f86570000, size 65536)last unloaded kext at 148173990977: com.apple.driver.AppleMCP89RootPortPM          1.11 (addr 0xffffff7f86105000, size 24576)loaded kexts:com.apple.filesystems.msdosfs          1.9com.apple.driver.AppleHWSensor          1.9.5d0com.apple.driver.AppleBluetoothMultitouch          80.14com.apple.driver.AudioAUUC          1.60com.apple.filesystems.autofs          3.0com.apple.driver.AGPM          100.14.11com.apple.iokit.IOBluetoothSerialManager          4.2.0f6com.apple.driver.AppleHDA          2.5.2fc2com.apple.driver.AppleMikeyHIDDriver          124com.apple.driver.AppleUpstreamUserClient          3.5.13com.apple.iokit.IOUserEthernet          1.0.0d1com.apple.Dont_Steal_Mac_OS_X          7.0.0com.apple.driver.AppleHWAccess          1com.apple.driver.AppleMikeyDriver          2.5.2fc2com.apple.GeForceTesla          8.1.8com.apple.driver.AppleLPC          1.7.0com.apple.driver.AppleBacklight          170.3.5com.apple.driver.AppleMCCSControl          1.1.12com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6com.apple.driver.AppleSMCLMU          2.0.4d1com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0com.apple.driver.SMCMotionSensor          3.0.4d1com.apple.driver.AppleUSBTCButtons          240.2com.apple.driver.AppleIRController          325.7com.apple.driver.AppleUSBTCKeyboard          240.2com.apple.driver.AppleUSBCardReader          3.3.5com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1com.apple.BootCache          35com.apple.iokit.SCSITaskUserClient          3.6.0com.apple.driver.XsanFilter          404com.apple.iokit.IOAHCIBlockStorage          2.4.0com.apple.driver.AppleUSBHub          650.4.4com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9com.apple.driver.AirPort.Brcm4331          700.20.22com.apple.driver.AppleFWOHCI          4.9.9com.apple.driver.AppleAHCIPort          2.9.5com.apple.driver.AppleSmartBatteryManager          161.0.0com.apple.driver.AppleUSBOHCI          650.4.1com.apple.driver.AppleUSBEHCI          650.4.1com.apple.driver.AppleRTC          2.0com.apple.driver.AppleHPET          1.8com.apple.driver.AppleACPIButtons          2.0com.apple.driver.AppleSMBIOS          2.0com.apple.driver.AppleACPIEC          2.0com.apple.driver.AppleAPIC          1.7com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0com.apple.nke.applicationfirewall          153com.apple.security.quarantine          3com.apple.driver.AppleIntelCPUPowerManagement          216.0.0com.apple.driver.IOBluetoothHIDDriver          4.2.0f6com.apple.driver.AppleMultitouchDriver          245.13com.apple.kext.triggers          1.0com.apple.AppleGraphicsDeviceControl          3.4.12com.apple.iokit.IOSerialFamily          10.0.7com.apple.driver.DspFuncLib          2.5.2fc2com.apple.vecLib.kext          1.0.0com.apple.iokit.IOAudioFamily          1.9.4fc11com.apple.kext.OSvKernDSPLib          1.14com.apple.iokit.IOSurface          91com.apple.iokit.IOBluetoothFamily          4.2.0f6com.apple.driver.AppleHDAController          2.5.2fc2com.apple.iokit.IOHDAFamily          2.5.2fc2com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8com.apple.driver.AppleBacklightExpert          1.0.4com.apple.driver.AppleSMBusController          1.0.11d1com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6com.apple.iokit.IOFireWireIP          2.2.5com.apple.driver.IOPlatformPluginLegacy          1.0.0com.apple.driver.IOPlatformPluginFamily          5.5.1d27com.apple.nvidia.classic.NVDAResmanTesla          8.1.8com.apple.driver.AppleSMBusPCI          1.0.12d1com.apple.iokit.IONDRVSupport          2.3.6com.apple.iokit.IOGraphicsFamily          2.3.6com.apple.driver.AppleSMC          3.1.6d1com.apple.driver.AppleUSBMultitouch          240.6com.apple.iokit.IOUSBHIDDriver          650.4.4com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0com.apple.iokit.IOUSBMassStorageClass          3.6.0com.apple.driver.AppleUSBMergeNub          650.4.0com.apple.driver.AppleUSBComposite          650.4.0com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0com.apple.iokit.IOBDStorageFamily          1.7com.apple.iokit.IODVDStorageFamily          1.7.1com.apple.iokit.IOCDStorageFamily          1.7.1com.apple.iokit.IOAHCISerialATAPI          2.6.0com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0com.apple.iokit.IOUSBUserClient          650.4.4com.apple.iokit.IOEthernetAVBController          1.0.3b3com.apple.driver.mDNSOffloadUserClient          1.0.1b4com.apple.iokit.IO80211Family          600.34com.apple.iokit.IONetworkingFamily          3.2com.apple.iokit.IOFireWireFamily          4.5.5com.apple.iokit.IOAHCIFamily          2.6.0com.apple.iokit.IOUSBFamily          650.4.4com.apple.driver.NVSMU          2.2.9com.apple.driver.AppleEFINVRAM          2.0com.apple.driver.AppleEFIRuntime          2.0com.apple.iokit.IOHIDFamily          2.0.0com.apple.iokit.IOSMBusFamily          1.1com.apple.security.sandbox          278.10com.apple.kext.AppleMatch          1.0.0d1com.apple.security.TMSafetyNet          7com.apple.driver.AppleKeyStore          2com.apple.driver.DiskImages          371.1com.apple.iokit.IOStorageFamily          1.9com.apple.iokit.IOReportFamily          21com.apple.driver.AppleFDEKeyStore          28.30com.apple.driver.AppleACPIPlatform          2.0com.apple.iokit.IOPCIFamily          2.8com.apple.iokit.IOACPIFamily          1.4com.apple.kec.corecrypto          1.0com.apple.kec.pthread          1Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MBMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial portsNetwork Service: Wi-Fi, AirPort, en1Serial ATA Device: M4-CT064M4SSD2, 64.02 GBSerial ATA Device: MATSHITADVD-R   UJ-898USB Device: Internal Memory Card ReaderUSB Device: Built-in iSightUSB Device: BRCM2046 HubUSB Device: Bluetooth USB Host ControllerUSB Device: IR ReceiverUSB Device: Apple Internal Keyboard / TrackpadThunderbolt Bus:

Kappy · Answer

Did this occur when you tried to run Cider or while it was running? If so, then the third-party applications is probably incompatible with Mavericks.

Linc Davis · Answer

That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:A stale or corrupt kernel cacheA damaged OS X installationA fault in a peripheral device, if anyCorrupt non-volatile memory (NVRAM)An internal hardware fault (including incompatible memory)An obscure bug in OS XYou may already have ruled out some of these.    Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.    You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation may solve a problem that isn&#x27;t solved by reinstalling in place.Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.If your model has user-replaceable memory, and you&#x27;ve upgraded the memory modules, reinstall the original memory and see whether there&#x27;s any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model.The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can&#x27;t be depended on. Run the extended version of the test.In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.   Connecting more than one display is another reported trigger for OS X bugs.   If your system is not fully up to date, running Software Update might get you a bug fix.In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn&#x27;t much point in doing this unless you can reproduce the panic, or if you can&#x27;t, it happens often enough that it&#x27;s likely to be repeated at the store. Otherwise you may be told that nothing is wrong.Print the first page of the panic report and bring it with you.Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.Keeping your confidential data secure during hardware repair*An SSD doesn&#x27;t need to be zeroed.

Dricks123 · Answer

You might want to check out this post, definitely some good feback here. - https://discussions.apple.com/thread/4766577?start&#x3D;0&amp;tstart&#x3D;0so many of us are experiencing this same problem 😟

Slobik · Answer

Hi,I found some interesting solution here - https://discussions.apple.com/thread/2449910And simply uninstalled the voice/video chat plugin for gmail - helpfull link here - https://support.google.com/chat/answer/161994?hl&#x3D;enIt worked for me. At least for now.Peter

clintonfrombirmingham · Answer

Just as an FYI you may want to look at filling that empty RAM slot.Your machine can &#x27;officially&#x27; handle up to 8GB of RAM and &#x27;unofficially&#x27; handle 16GB.Just a thought... I don&#x27;t think that&#x27;s the cause of your kernel panic.Clinton

Noctvm · Answer

Hi everyone I have a lot of frustration because my macbook pro early 2011 begin to fail, make a lot panic collapse and adquire much temperature, I put 16 GB of RAM and never fail, but the last time simply can&#x60;t use, I read a lot of forums, some of them say that I have problem with my nvidia GPU, other say that need to change my mother board, sometime I think that bootcamp can be the problem for windows and decide to unistall all, I try anything. but against of all this ideas I decide to make a clear install, deleting the partition of hard disk inclusive, so my MBP boot and download original Mountain Lion from internet and start, I can see that panics crash disaper, this events commonly occurs when I put a video on youtube via Chrome or Safari, but the problem start again just when I install Adobe Flash Player 10.0., I know that, because I dont install anything else, just this plugins, after that, I decide to make the same process include the fat of HD, but this time I decide not install Adobe player, and my Mac it&#x27;s OK without any kernel crash, I like to know what happen wit adobe and why happen this things.regardsNoctvm

AugieJoe · Answer

March 21, 2014 and my new MacPro is crashing. Blinking screen and thats it. Restart won&#x27;t fix it. It takes a full shut down, wait a period, and then a restart.

a-majeed-m · Answer

I solved the problem. Mine started after I tried out Yosemite, reinstalled mavericks.It had been bothering me non-stop for weeks till I thought I knew when the problem occurred. I experimented and it hasn&#x27;t crashed even once for over a week now.The problem usually occurs when you open an application or try to do something that requires more intense graphics. It could be as simple as opening a pdf in preview or dragging icons on the screen.So I went to settings, under energy saver, I disabled the graphics switching stuff, and poof! the problem disappeared.Please try this out, If it works for you as well, let others know till apple decides to rectify the problem.I&#x27;m using mbp 15" early 2011, I just hope its not a case of apple doing "Planned Obsoleteness" to make me buy a new one.

Hutsweeper · Answer

Hi there ...I have to say that I suspect the &#x27;Energy Saver&#x27; idea might be a good tactical fix until Apple fix the root cause of the problem.  I was updating my Satellite Navigation device and, just as the screen was fading out, the MacBook Pro crashed.  Unfortunately I was unable to copy any information about the crash,but the message said something like "... a software crash has occurred ... your computer will reboot ...".I&#x27;ve been running Yosemite for a couple of days with no problems and it is worth pointing out that I was running a new App for the SatNav device at the time of the crash.  However, the coincidence of the screen fading and the crash seems to fit with your diagnosis.  I&#x27;ll post again if the problem re-surfaces again with the  graphics switching disabled in the Energy Saver.  I&#x27;m using a MacBook Pro (15-inch, Early 2011), with 16 GB 1333 MHz DDR3 RAM and an M4-CT256M4SSD2 SSD drive.Hope this helps.

Ric Donato · Answer

Since installing Yosemite 10.10, now 10.10.1 my MBP, late 2010, crashes three to four times a day. Of course some days it does not. Ran Permissions, Verify Disk, and Safe Mode. None of that stopped the crashing. Sometimes I was reading a website, other times working on documents, there was nothing consistent causing the crashes. Each time I would send Apple the report.After reading the above I uncheck that box. I will get back with my results, may take a few days.

igoramaral · Answer

I have same problem...&#x3D;/

igoramaral · Answer

My problem , it seems, is the summer ! My room has no air conditioning and this time the heat increases greatly . As new Imacs not get hot out , you can not realize how much the machine is suffering .I bought a powerful fan and apparently the issue is resolved.

SweetPeao1o1o1o · Answer

Doesn&#x27;t this sound like a Yosemite problem and not a hardware issue? I have the same exact problem with a Macbook Pro after updating to Yosemite. I know I could cure myself if I could get back to Mavericks. But didn&#x27;t clone. Mine unfortunately isn&#x27;t only three times a day, it is continual every 10 minutes if I am lucky. I guess I am concerned that upper level Mac people don&#x27;t seem to be taking responsibility. I need clear communication about what I need to do.

anniewise · Answer

My newish (early 2015) Macbook Pro crashes a few times a day - goes back to restart screen...running Yosemite 10.10.3.Anything to do with browsers? It seems to happen when I have a browser open (have tried Firefox, Chrome and Safari) but I have a browser open most of the time so may have nothing to do with crashes.

Guerin · Answer

Just started happening to me. Very annoying, specially when I&#x27;m working on an image in photoshop, and I don&#x27;t have the time to save my edits before my Mac Pro 2008 crashes.  Is the machine failing after all these years of excellent service?