6 Replies Latest reply: Nov 5, 2013 3:58 PM by Carolyn Samit
jmshorter Level 1 Level 1

I have just bought a brand new 2013 retina display 13" macbook pro.  It is the basic package.  I have repeatedly tried to download os x maverick in the purchased apps section of the app store, but I keep getting the same message slide down telling me I can not download this on this computer.  Please Help me!

MacBook Pro with Retina display
Solved by Carolyn Samit on Nov 5, 2013 3:47 PM Solved

Are you sure Mavericks didn't come pre installed?



Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.


What version is noted there ?

Reply by Carolyn Samit on Nov 5, 2013 3:54 PM Helpful

Then Mavericks is already installed



New to Mac?


These tutorials may come in handy ..


Apple - Find Out How - Mac Basics


Apple product tutorials


If you are coming from Windows >  Switch Basics: On Windows, I used to...

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