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iCloud - can't sign in at this time

I have iCloud working via my Safari browser and my iPhone. But when I try and log-in to iCloud via my iMac's system preference I continually receive the following message, "you can't sign in at this time. try signing in again." It has been manifesting the same behavior for over 1 week. Any ideas? Stumped the Genius Bar. Really could use your help! Thanks.

iMac, OS X Mavericks (10.9)

Posted on Nov 5, 2013 6:09 PM

Reply
32 replies

Nov 27, 2017 1:07 PM in response to ggridley

Hi guys, i had same problem - one day problems with iCloud log-in started (on MacAir with OS10.9.5.).

I tried 2-3 suggestions, not helping.

as last i have turned off "2-factor-authentication" in my AppleID-settings in browser (was turned on 8-10 months before), and - log-in in iClouds was done.

Because my problem was - after writing AppleID-passwrd on sign-in in iClouds - Mac needed approval from another device same ID, but he don't accept anything (no pop-up for 6-digits-code).


good luck,

Nov 10, 2013 2:27 PM in response to ggridley

Okay, here's what worked for me after upgrading to Mavericks (it should work for you, too):


(1) Deleted all the files in:

User(your name)/Library/Application Support/iCloud/Accounts/

(2) Shut down the computer, waited 15-20 seconds and turned it back on.

(3) Then I went to

System Preferences

iCloud icon

(4) Input the requested information and followed the directions to be back in business.


But, first you must be able to see the folder because it is hidden:

Use Finder and click on Utilities then Terminal

Type in (very carefully) the following exactly:

Chflaga nohidden ~/Library


Then

Finder

Go

Computer

User account name/Library/Application Support/iCloud/Accounts


Remember, the files are under your user account and not the harddrive.

Oct 1, 2014 6:21 PM in response to Matthew Isleb

I'm having the same issue. My admin account on my Mac works fine. My wife's account doesn't seem to work right. Whenever she first logs in she goes through all of the iCloud setup screens. Then when she goes to iCloud preferences and types in her password she gets the spinner... and nothing. If she logs out of icloud and tries to log back in there's the message "You can't sign in at this time". Also, iPhoto seems to want to rebuild the database every time. It's always corrupt. I went through the instructions in this thread. Nothing helped.


Honestly I'm getting sick of all of these Mac bugs. Nothing ever seems to work right. If it's not one problem, it's something else. And the resolutions always seem to be complex terminal solutions posted by people who aren't even Apple.

iCloud - can't sign in at this time

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