How to interpret EtreCheck result ?

Question

pwwwayne Author

Level 2

151 points

How to interpret EtreCheck result ?

Maverick is becoming virtually unusable for me. Problems are multiplying daily!

I have never had to resort to using a tool/fix like this before!

I have no idea how to interpret/use/understand this report from EtreCheck. Please help

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

Startup Items:

balanced - Path: /Library/StartupItems/balanced

HyperPenTabletDriverStarter - Path: /Library/StartupItems/HyperPenTabletDriverStarter

ProTec6b - Path: /Library/StartupItems/ProTec6b

QuickBackStartupItem - Path: /Library/StartupItems/QuickBackStartupItem

RetroRun - Path: /Library/StartupItems/RetroRun

System Software:

OS X 10.9 (13A603) - Uptime: 0 days 7:4:47

Disk Information:

APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 749.3 GB (110.74 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

HL-DT-ST DVDRW GS31N

USB Information:

VIA Labs, Inc. USB3.0 Hub

asmedia ASMT1051 1 TB

EFI (disk5s1) <not mounted>: 209.7 MB

WD 1.0TB SATA (disk5s2) /Volumes/WD 1.0TB SATA: 999.86 GB (433.5 GB free)

Logitech USB Receiver

Sennheiser Communications Sennheiser USB headset

Seagate Expansion Desk 3 TB

EFI (disk1s1) <not mounted>: 314.6 MB

Seagate 3TB 3.0 (disk1s2) /Volumes/Seagate 3TB 3.0: 3 TB (2.65 TB free)

Generic USB Ear-Microphone

AKM AK5370

Seagate Expansion 750.16 GB

EFI (disk3s1) <not mounted>: 209.7 MB

Seagate 3.0 (disk3s2) /Volumes/Seagate 3.0: 749.3 GB (67.92 GB free)

Recovery HD (disk3s3) <not mounted>: 650 MB

LaCie LaCie Hard Drive FW&USB 1 TB

EFI (disk2s1) <not mounted>: 209.7 MB

Mountain Lion Backup Super Duper (disk2s2) /Volumes/Mountain Lion Backup Super Duper: 999.86 GB (440.82 GB free)

Western Digital Elements 1042 1 TB

EFI (disk4s1) <not mounted>: 209.7 MB

WD 1TB (disk4s2) /Volumes/WD 1TB: 999.86 GB (946.05 GB free)

Canon CanoScan

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Apple Computer, Inc. Apple Cinema HD Display

Infowave Software Inc. USB to Parallel Cable

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

com.seagate.driver.PowSecDriverCore (5.2.3)

com.Logitech.Control Center.HID

com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3)

org.virtualbox.kext.VBoxDrv (4.2.6)

org.virtualbox.kext.VBoxUSB (4.2.6)

com.parallels.virtualsound (1.0

com.Cycling74.driver.Soundflower (1.5.1)

com.bresink.driver.BRESINKx86Monitoring (9.0)

net.kromtech.kext.Firewall (2.3.5)

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[failed] anacron.plist

[loaded] com.adobe.fpsaud.plist

[loaded] com.anchorfree.ajaxserver.plist

[failed] com.app4mac.CheckUpAgent.plist

[failed] com.atomicbird.macaroni.launchd.plist

[loaded] com.barebones.authd.plist

[loaded] com.barebones.textwrangler.plist

[loaded] com.bombich.ccc.plist

[loaded] com.bombich.ccc.scheduledtask.1D4B45E0-5108-4529-B3C9-4173F51ED456.plist

[loaded] com.bombich.ccc.scheduledtask.2DA5914B-EF72-46EC-9897-54FAED6FDA4F.plist

[loaded] com.bombich.ccc.scheduledtask.32BBDB95-22FE-4A2B-B899-9B92CB1E5C2E.plist

[loaded] com.bombich.ccc.scheduledtask.807C2E4D-4D13-42E6-9919-4BEEC79869A8.plist

[loaded] com.bombich.ccc.scheduledtask.D9FFBE6E-F52E-479B-BF9A-DF5A12D453D6.plist

[not loaded] com.bombich.ccc.scheduledtask.E2C2156E-73DC-4EDF-BF18-8DF5486D3ED3.plist

[not loaded] com.bombich.ccc.scheduledtask.EA32DCF1-55F4-469A-9296-F99429344AFC.plist

[loaded] com.cardscan.cardscan.plist

[loaded] com.charlessoft.pacifist.helper.plist

[loaded] com.micromat.CheckmateIdleDaemon.plist

[loaded] com.micromat.CheckmateWorkerDaemon.plist

[loaded] com.micromat.TechToolProDaemon.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.parallels.mobile.dispatcher.launchdaemon.plist

[loaded] com.parallels.mobile.kextloader.launchdaemon.plist

[loaded] com.zeobit.MacKeeper.AntiVirus.plist

[loaded] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist

Launch Agents:

[not loaded] com.cooliris.SetLaunchArch.plist

[loaded] com.divx.dms.agent.plist

[loaded] com.divx.update.agent.plist

[loaded] com.flipvideo.FlipShare.AutoRun.plist

[loaded] com.hp.messagecenter.launcher.plist

[loaded] com.Logitech.Control Center.Daemon.plist

[loaded] com.micromat.CheckmateAgent.plist

[loaded] com.micromat.TechToolProAgent.plist

[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist

[loaded] net.culater.SIMBL.Agent.plist

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist

[loaded] com.akamai.client.plist

[loaded] com.akamai.single-user-client.plist

[loaded] com.bombich.ccc-user-agent.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.parallels.mobile.startgui.launchagent.plist

[failed] com.UninstallerTool.plist

[failed] com.VolumeWatcherTool.plist

[loaded] com.zeobit.MacKeeper.Helper.plist

[failed] de.writeitstudios.cookiestumbleragent.plist

[not loaded] org.virtualbox.vboxwebsrv.plist

User Login Items:

Bartender

PopClip

FreeSpace

Typingstats

textsoapAgent

GrowlHelperApp

WindowFinder

AdobeResourceSynchronizer

MainMenu

gstlauncherdaemon

PopChar

Caps Warn Helper

Login Items Engine

Today

HoudahSpotHelper

CopyPaste Pro

smcFanControl

Hear Daemon

MagicMenu

SqueezeHelper

ExpanderDaemon

textsoapAgent

WeatherBug Alert

TransmitMenu

iTunesHelper

iKey Editor

QuicKeys

FreeSpace Tab

Droplr

Cookie Stumbler

Jawbone Updater

Printer Pro Desktop

Dropbox

LittleIpsum

Keyboard Maestro Engine

3rd Party Preference Panes:

3ivx MPEG-4

Akamai NetSession Preferences

CAPS Warn

Flash Player

Flip4Mac WMV

FUSE for OS X (OSXFUSE)

Logitech Control Center

QuickTime Player X Preferences

Synergy

TechTool Protection

Widget Manager

Internet Plug-ins:

AdobePDFViewer.plugin

AmazonMP3DownloaderPlugin.plugin

AmazonMP3DownloaderPlugin1017287.plugin

CoolirisWebKitPlugin.plugin

Default Browser.plugin

DivX Web Player.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

Loki.plugin

OVSHelper.plugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

User Internet Plug-ins:

Dashlane.plugin

Move_Media_Player.plugin

Bad Fonts:

None

Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 749.3 GB Disk used: 638.55 GB

Destinations:

Park Wayne Wagers's Time Ca [Network]

Total size: 2 TB

Total number of backups: 39

Oldest backup: 2013-08-15 07:57:10 +0000

Last backup: 2013-11-05 22:15:31 +0000

Size of backup disk: Adequate

Backup size 2 TB > (Disk used 638.55 GB X 3)

Data [Network] (Last used)

Total size: 2 TB

Total number of backups: 33

Oldest backup: 2013-09-07 07:44:15 +0000

Last backup: 2013-11-06 02:45:15 +0000

Size of backup disk: Adequate

Backup size 2 TB > (Disk used 638.55 GB X 3)

Top Processes by CPU:

3% WindowServer

2% EtreCheck

1% Keyboard Maestro Engine

0% fontd

0% Bartender

0% FreeSpace Tab

0% launchservicesd

0% CheckmateAgent

0% smcFanControl

0% Jawbone Updater

Top Processes by Memory:

647 MB mds_stores

631 MB com.apple.IconServicesAgent

377 MB MacKeeper Helper

221 MB AntiVirus

156 MB Safari

139 MB softwareupdated

123 MB com.apple.WebKit.WebContent

115 MB Finder

90 MB mds

90 MB Dock

Virtual Memory Statistics:

2.59 GB Free RAM

3.92 GB Active RAM

453 MB Inactive RAM

1.04 GB Wired RAM

3.64 GB Page-ins

0 B Page-outs

MacBook Pro, OS X Mavericks (10.9), 8GB SDRAM; 750GB HD

Posted on Nov 5, 2013 8:54 PM

Reply

Answer 1

MichelPM

Level 10

80,958 points

Nov 5, 2013 9:18 PM in response to pwwwayne

Right off the bat, you have some "crapware" installed.

Completely uninstall MacKeeper from your system.

http://www.macexpertguide.com/2012/11/16/uninstall-mackeeper-2012-2011-mac/

Also, Western Digital drives are proving problematic on OS X Mavericks.

Try disconnecting this drive to see if this also a cause of your Mac's performance issues.

Also, disconnect your USB hub to see if performance increases.

Sometimes USB hubs can be an issue on OS X.

If possible! see if there are any needed drivers or updated drivers for the hub to work more reliably on OS X Mavericks.

It looks as if your Mac has antivirus installled. It is NOT neccessary with OS X and can, also, slow down your Mac and affect system performance and generally cause more issues than it solves.

Completely uninstall this antivirus software per the developer's own instructions.

Also, some of your hardware, like your attached drawing tablet may, also, need, updated drivers for OS X 10.9 Mavericks.

Reply

Answer 2

John Galt

Level 10

140,948 points

Nov 5, 2013 9:27 PM in response to pwwwayne

Your system is so extensively modified it defies description. It's surprising that it runs at all.

Start by uninstalling MacKeeper:

MacKeeper belongs to a broad category of time- and money-wasters capable of causing system corruption that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Get rid of it and test your Mac for operation. If it does not perform normally, the possibility that using MacKeeper resulted in system corruption must be considered.

Uninstall MacKeeper by following these instructions exactly as written. They have been tested with the most recent version of MacKeeper (v 2.8) and last year's version.

Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.

If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt themfirst.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.

You will be asked to authenticate (twice):

You do not need to provide a reason for uninstalling it:

Just Click the Uninstall MacKeeper button. You will be asked to authenticate again.

After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

In addition:

Logitech device drivers are not compatible with Mavericks.

Soundflower appears frequently in crash reports and its support forum is moribund.

Uninstall Micromat TechTool Pro. It's useless and has probably contributed to this or other problems.

Check their respective developers' websites for updates to Parallels and Virtualbox.

SIMBL "enables hacks and plugins" that are likely to cause problems.

There may be other programs and system modifications contributing to the instability you describe, or the instability may be the result of having used them. There are so many such modifications present that it may be easier for you to completely erase your Mac and reconfigure your work environment from the ground up.

Reply

Answer 3

MichelPM

Level 10

80,958 points

Nov 5, 2013 9:28 PM in response to pwwwayne

I noticed that you are using a few. app products from MicroMat.

While MicroMat products are generally helpful and useful, some of their data protection functions can interfere with normal OS X operation and performance and can cause additonal slow downs, too!

Try disabling any of MicroMat's data protection functions to see if this is also a cause of your Mac's system slow downs, also.

Reply

Answer 4

pwwwayne Author

Level 2

151 points

Nov 5, 2013 9:36 PM in response to MichelPM

Thank you for reply. I will follow your suggestions - with one exception: I do not (to my knowledge) have any antivirus software installed; have not since OSX became available.

Reply

Answer 5

pwwwayne Author

Level 2

151 points

Nov 5, 2013 9:55 PM in response to MichelPM

I deleted MacKeeper (I had NOT used its encryption) by following link above in MichelP'spost and did get the screens you cited, so I hope the deletion was successful.

I removed two WD external disks, restarted and things already appear better (but not completely fixed yet).

I do not know which apps are MicroMat other than TechToolPro. I opened TTP and got an alert it had not been tested with OSX 9.0. So I Quit the application.

As for USB hubs I have never encountered anything about needed or upgraded drivers for such devices. I will check manufacturers.

Also I do not know what you mean by attached drawing tablet?

Reply

Answer 6

MichelPM

Level 10

80,958 points

Nov 5, 2013 10:03 PM in response to pwwwayne

In your Startup items listing, it lists a Hyper Pen tablet driver starter.

Indicating some sort of input pen and tablet hardware.

This may also be causing some performance issues if it isn't compatible with OS X Mavericks.

In your Top Processes list, it lists something called AntiVirus.

You need to find a way to completely uninstall this app or quit the app or process.

Reply

Answer 7

MichelPM

Level 10

80,958 points

Nov 5, 2013 10:09 PM in response to pwwwayne

In additon to MicroMat TechTool Pro, you have MicroMat Checkmate installed.

IMO, it looks as if CheckMate is a redundant app that has much of the same functionality as the full version of TechTool Pro. I would simply uninstall this app per the developer's instructions.

I went to the MicroMat site to look at this app. TechTool Pro does everything that CheckMate does plus more.

Completely uninstall/delete this app. It is a unnecessary redundancy.

Reply

Answer 8

petermac87

Level 5

7,447 points

Nov 5, 2013 10:10 PM in response to pwwwayne

pwwwayne wrote:

User Login Items:

Bartender

PopClip

FreeSpace

Typingstats

textsoapAgent

WindowFinder

AdobeResourceSynchronizer

MainMenu

gstlauncherdaemon

PopChar

Caps Warn Helper

Login Items Engine

Today

HoudahSpotHelper

CopyPaste Pro

smcFanControl

Hear Daemon

MagicMenu

SqueezeHelper

ExpanderDaemon

textsoapAgent

WeatherBug Alert

TransmitMenu

iKey Editor

QuicKeys

FreeSpace Tab

Droplr

Cookie Stumbler

Jawbone Updater

Printer Pro Desktop

Dropbox

LittleIpsum

Keyboard Maestro Engine

All these things are suspect. Turn them off in Login Items in your User Prefs. Uninstall what you don't really need.

Especially TechToolsPro

Pete

Reply

Answer 9

MichelPM

Level 10

80,958 points

Nov 5, 2013 10:14 PM in response to petermac87

What is everyone's issue with TechTool Pro!!!

I have been using this application along with Alsoft's Disk Warrior for as long as I have been using Macs.

Almost 20 years, now.

TechTool Pro has never, EVER presented an issue for me on any version of OS X.

What gives????

Reply

Answer 10

petermac87

Level 5

7,447 points

Nov 5, 2013 10:18 PM in response to MichelPM

Maybe you are an exception.

http://www.micromat.com/support-45/knowledgebase/ttp7kb/techtool-pro-has-found-b ad-blocks-what-do-i-do

It's unnecessary and with the amount of crap it installs mostly leads to nothing but unnecessary issues.

But if it works for you fine. I am responding to the OP's issues. 😉

Cheers

Pete

Reply

Answer 11

pwwwayne Author

Level 2

151 points

Nov 5, 2013 10:22 PM in response to MichelPM

Thank you again. I will un-install CheckMate.

I checked my USB hubs in System profile and they were made by Via Labs, Inc. and Terminus Technology, Inc. (and Apple); did Google search and will follow-up.

I know nothing of a Hyer Pen Tablet driver, so will have find way to remove that.

Similarly Top Proccesses list and AntiVirus is unknown to me. Obviouly will need to remove it.

I agree these are crap items, should be trashed, if I can figure out how!

Reply

Answer 12

MichelPM

Level 10

80,958 points

Nov 5, 2013 10:28 PM in response to pwwwayne

The Hyperpen tablet is made by Aiptek.

Did you ever have a drawing tablet and pen connected to this Mac at one time?

I found this on Amazon.

http://www.amazon.com/Aiptek-HyperPen-12000U-Graphical-Tablet/dp/B00007FS1Y

Reply

Answer 13

pwwwayne Author

Level 2

151 points

Nov 5, 2013 10:36 PM in response to petermac87

petermac87, I missed your post.

Login Folder is spinning wheel . . .

>Half of those listed I don't even recognize -- that's why I got MacKeeper. Trashing and AppZapper don't delete all the "stuff".

I need to re-start MBP and it is getting to be bedtime!

Reply

Answer 14

pwwwayne Author

Level 2

151 points

Nov 5, 2013 10:39 PM in response to MichelPM

Hyperpen tablet is made by Aiptek

That was 10 years ago??? and it never worked! I don't remember its name or manufacturer that I tried way back when.

This has been carried forward for many upgrades!

Reply

Answer 15

thomas_r.

Level 7

31,989 points

Nov 6, 2013 2:36 AM in response to pwwwayne

AntiVirus is unknown to me.

That's part of MacKeeper. If it's still there, you must not have gotten it uninstalled correctly.

Honestly, you've got so much junk installed I'm surprised your computer can start up at all. The only thing I would advise doing at this point is wiping the hard drive and starting over from scratch. There's just too much crud gunking up your system, and there's no way at this point that you will ever find it all.

Incidentally, for future reference, AppZapper and similar apps should be avoided. They aren't reliable. When uninstalling software, if it used an installer, there's only one way to remove it: use the uninstaller provided by the developer of that software. Anything else is inadequate. The developer knows what goes where and what needs to be removed. For apps that didn't require an installer, generally dragging them to the trash is adequate. There's no need to bother hunting down things like preference files that are doing nothing more than taking up 0.000001% of your total hard drive space.

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