Previous 1 2 3 Next 38 Replies Latest reply: Jan 5, 2015 2:35 PM by srowe35
AppleAI Level 1 Level 1 (0 points)

I bought an unopened Ipad Air 64GB White and Silver Wifi only iPad yesterday.   I left it plugged into the original lightning cable/wall adapter with surge protector overnight and now it will not turn on.  It is completely unresponsive. The iPad Air has not sustained any damage that I can tell.  It was never dropped or any liquids splashed onto it.  There is no discoloration in the screen.  There is no burnt smell noticeable from the device

 

What I've tried so far:

togged the hold button on and off

Held down both the power and home buttons, at separate times and together

unplugged and replugged the lightning cable (it was charging yesterday)

changed locations for the wall adapter and confirmed that the outlet was working

 

 

I'd rather not have to return the device to the store.  Does anyone have any suggestions?


iPad, iOS 7.0.3
Previous 1 2 3 Next