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Helpful answers
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Nov 6, 2013 12:17 PM in response to ZaDzDeEpiicby Kenichi Watanabe,If you have not already, try shutting down your computer and disconnecting all USB devices. If you use a USB hub, disconnect that too. Since your computer is a laptop, connect it to its power supply (so that it is not running on battery power).
Do this to reset the shuffle
http://support.apple.com/kb/HT1655 (Put power swtich to OFF position for at least 10 seconds.)
Start up computer, run iTunes, and connect shuffle to a direct USB port on the computer.
If that does not help... When you connect it to USB, does the shuffle's light come on? If it does, what does it do?
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Nov 8, 2013 7:28 AM in response to Kenichi Watanabeby ZaDzDeEpiic,Ok i'll try that and tell you if it works.