Yellowtail714

Q: Ipad air low memory crash

I came to this forum to see if other ipad air owners are experiencing same problem with low memory crashing as I do but seems like I'm one of the few people have this. So far I have 10 low memory crash reports. I also have about 30 more crash reports but it's from various apps. I got my ipad air on the launch day, second in line, here in California. Maybe I just have a defective one, I don't know. If you have same issues, please reply so I can determine if I should return it or just live with it. Closing apps every day is a hassle. I wish Apple just put in extra gig of ram. Overall, I am extremely happy with my ipad. There are so many good this things to mention about this ipad but this is wrong thread to do that.

iOS 7.0.3

Posted on Nov 6, 2013 10:09 AM

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Q: Ipad air low memory crash

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  • by Bugfixer,

    Bugfixer Bugfixer Feb 17, 2014 3:10 AM in response to Yellowtail714
    Level 1 (125 points)
    Feb 17, 2014 3:10 AM in response to Yellowtail714

    Add me to the number of people having Low Memory issues; I've this iPad Air since the beginning of February, and it has many, too many apps being closed for memory warnings.

     

    I want to clarify for you something:

     

    (1) When you see suddenly the screen going black, the iPad is not rebooting, it just crashed the springboard, which is a process as the others.

    (2) Many of you say "the app ctashes for memory problem/warning, etc."; the true is that is the operating system that closes the app because is consuming too much memory. So the app it's not crashing.

     

    Now I can say that 7.1 seems to have a better management of these situations; I've seen this on my iPhone (I develop for my company and an iPhone 5). I can't try 7.1 on my iPad, but I really hope that Apple is working to fix all these memory problems.

     

    I do hope that 1 Gig of RAM is not enough. 

  • by Gregmorris411,

    Gregmorris411 Gregmorris411 Feb 17, 2014 6:02 AM in response to Bugfixer
    Level 1 (0 points)
    Feb 17, 2014 6:02 AM in response to Bugfixer

    My cousin is using the latest ios 7.1 beta for ipad air. He told me that third party app crashes have decreased some but safari crashes still happen often throughout use

  • by Gregmorris411,

    Gregmorris411 Gregmorris411 Feb 17, 2014 6:07 AM in response to Bugfixer
    Level 1 (0 points)
    Feb 17, 2014 6:07 AM in response to Bugfixer

    I hope you are sighing your return window if so I would return I and then come back to apple when they develop a more stable platform. I returned mine and have a surface pro tiding over. Especially if it is a hardware/RAM problem, you will be stuck with it forever. You can return it and repurchase in a couple of weeks when ios 7.1 comes out. Providing this issue is a software problem

  • by HDash_Tech,

    HDash_Tech HDash_Tech Feb 17, 2014 6:10 AM in response to Gregmorris411
    Level 1 (45 points)
    Feb 17, 2014 6:10 AM in response to Gregmorris411

    You should erase your all data and then check which stuff is important and then load it!

  • by Badapple59,

    Badapple59 Badapple59 Feb 17, 2014 7:26 AM in response to HDash_Tech
    Level 1 (0 points)
    Feb 17, 2014 7:26 AM in response to HDash_Tech

    On a 64 gig machine, i shouldn't have to disable everything just to attempt to read an online newsfeed. I just received my replacement ipad air due to the constant crashing of my first one. Guess what? Yep, the new one crashes just as much.

    I just placed a call to apple and finally got an honest answer. The young lady said that it is a known problem and to expect an ios update soon to fix it. Hey apple, thats all i wanted to hear. Why did you make me spend endless hours on the phone doing multiple quick tests, etc. You even had me send my ipad in, you could not duplicate the issue and sent it back to me. You ultimately forced me to purchase applecare just so i could get an express replacement. I am an APPL shareholder and this is no way to do business.

  • by captnfi,

    captnfi captnfi Feb 17, 2014 7:55 AM in response to Badapple59
    Level 1 (0 points)
    Feb 17, 2014 7:55 AM in response to Badapple59

    There's a misconception with a few on this forum that the iPads with larger "storage" memory (i.e. 64GB) will be less prone to crashes/instability.  This is false.  An iPad's storage memory is completely different than its Random Access Memory (RAM).  No matter how much "storage" memory you have on your iPad, that memory is not utilized by Apple for "executing" your apps.  It only for storing/saving your apps.  iPads 3, 4, and the Air have 1 GByte of RAM to run apps.  It's this memory that is crashing and causing yiur iPad to be unstable through low memory warnings and leaks.

  • by Gregmorris411,

    Gregmorris411 Gregmorris411 Feb 17, 2014 7:55 AM in response to Badapple59
    Level 1 (0 points)
    Feb 17, 2014 7:55 AM in response to Badapple59

    I can't believe they admitted it. I had three different exchanges and a return. Emails, apple care support, and retail employees would not fess up. I totally agree with you, the admission of an issue goes a long way. I literally though lt I was crazy dealing with support. Very disappointing

  • by etype2,

    etype2 etype2 Feb 17, 2014 8:00 AM in response to Gregmorris411
    Level 1 (0 points)
    Feb 17, 2014 8:00 AM in response to Gregmorris411

    My Apple Sr. Advisor told me they were aware of the problem way back in November, 2013 on my second call. Go back in this thread, you will see.

  • by psmyth,

    psmyth psmyth Feb 17, 2014 8:27 AM in response to Gregmorris411
    Level 1 (10 points)
    Feb 17, 2014 8:27 AM in response to Gregmorris411

    That someone admitted the problem and said a fix was coming could well be an indication they really have a fix.

    This has been a tough issue, and it would be tough for anyone at Apple to acknowledge the problem and say we don't know what the fix is or when it's coming.

    My sr. Advisor back in November acknowledged there was a problem and that engineers were aware of it. He called back a couple of time and said the same thing.

  • by Eduardofmb,

    Eduardofmb Eduardofmb Feb 17, 2014 8:53 AM in response to psmyth
    Level 1 (0 points)
    Feb 17, 2014 8:53 AM in response to psmyth

    I made a call to Brazil's apple support and the guy said that mobile devices were not made to do the job of desktop and the ipad air was not designed to access normal websites... only websites designed to mobile devices... An apple guy told me that... can anyone believe it?

  • by Gregmorris411,

    Gregmorris411 Gregmorris411 Feb 17, 2014 9:08 AM in response to etype2
    Level 1 (0 points)
    Feb 17, 2014 9:08 AM in response to etype2

    We'll we obviously didn't speak to the same Apple representatives. There are plenty of people on this thread who have not had apple admit the problem. Go back and see

  • by psmyth,

    psmyth psmyth Feb 17, 2014 9:18 AM in response to Eduardofmb
    Level 1 (10 points)
    Feb 17, 2014 9:18 AM in response to Eduardofmb

    I believe he said that, but also believe he's way wrong.

    If iPad were to only support mobile sites, Apple could drop pinch zoom.

    That being said, I'm seeing more full desktop sites, like some blogs, New York Times, and Twitter that no longer  respond to pinch zoom.  Very annoying.

  • by Gregmorris411,

    Gregmorris411 Gregmorris411 Feb 17, 2014 9:18 AM in response to psmyth
    Level 1 (0 points)
    Feb 17, 2014 9:18 AM in response to psmyth

    Wow November. I just wonder how widespread this problem is and why tech media has not run many stories on the issue. Before anyone says they have remember I said "many stories" and I am not talking about springboard crashes that are affecting mostly iPhones. That issue is troubling as well.

  • by Eduardofmb,

    Eduardofmb Eduardofmb Feb 17, 2014 9:30 AM in response to Gregmorris411
    Level 1 (0 points)
    Feb 17, 2014 9:30 AM in response to Gregmorris411

    Of course that was a reckless excuse. Apple would never say that iPad was not made to surf the web.. duh..

    I said that i'm going to request a recorded copy of that conversation and spread that on youtube.

  • by Gregmorris411,

    Gregmorris411 Gregmorris411 Feb 17, 2014 9:45 AM in response to Eduardofmb
    Level 1 (0 points)
    Feb 17, 2014 9:45 AM in response to Eduardofmb

    That's awesome. It would not do any good. It is as if Apple does not care about customer service any longer

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