Yellowtail714
Level 1 (5 points)

Q: Ipad air low memory crash

I came to this forum to see if other ipad air owners are experiencing same problem with low memory crashing as I do but seems like I'm one of the few people have this. So far I have 10 low memory crash reports. I also have about 30 more crash reports but it's from various apps. I got my ipad air on the launch day, second in line, here in California. Maybe I just have a defective one, I don't know. If you have same issues, please reply so I can determine if I should return it or just live with it. Closing apps every day is a hassle. I wish Apple just put in extra gig of ram. Overall, I am extremely happy with my ipad. There are so many good this things to mention about this ipad but this is wrong thread to do that.

iOS 7.0.3

Posted on Nov 6, 2013 10:09 AM

by Yellowtail714,Solvedanswer
Yellowtail714 Yellowtail714
Level 1 (5 points)
A:

After trying out ios7.1 for number of days now I must say this a huge improvement. It still crashes once in a while but that is not an issue anymore. Nothing is perfect in this world. I do wish there was more ram because memory is constantly running low. I also wish iPads had memory card slot but knowing how stingy Apple is with memory that is just wishful thinking.

 

I'll give credit where credit is due. Apple engineers did a great job improving this operating system however this should have been done when this device was first launched. This would have avoided millions of customer dissatisfaction.

Posted on Mar 16, 2014 1:20 AM

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Q: Ipad air low memory crash

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  • by Fabio_from_Italy,

    Fabio_from_Italy Fabio_from_Italy Mar 8, 2014 12:42 AM in response to RobBurn
    Level 1 (0 points)
    Mar 8, 2014 12:42 AM in response to RobBurn

    What's really puzzling me it is the nature of this damned issue.

    Low memory crashes are present since first generation IPADs...

    Ther are deeply inborn in IPADs and IOS as a "design/market choice"...!

  • by Badapple59,

    Badapple59 Badapple59 Mar 8, 2014 12:58 PM in response to Fabio_from_Italy
    Level 1 (0 points)
    Mar 8, 2014 12:58 PM in response to Fabio_from_Italy

    I am literally at wits end with this issue. My ipad air seems to be crashing more often each time i use it.

  • by Andrei P.,

    Andrei P. Andrei P. Mar 8, 2014 1:03 PM in response to Yellowtail714
    Level 1 (14 points)
    Mar 8, 2014 1:03 PM in response to Yellowtail714

    Just rebooted on latest build. When are they going to release the dang final.

  • by didaktiik,

    didaktiik didaktiik Mar 10, 2014 7:44 AM in response to Yellowtail714
    Level 1 (0 points)
    Mar 10, 2014 7:44 AM in response to Yellowtail714

    Hello everybody,

     

    Obviously, I am newcomer here even though I had been lurking around here like many others before I decided to join in.

     

    Here is my story with Safari regularly crashing on my iPad Air (128GB Wifi).

     

     

    I got fed up with Safari crashes

     

    2) My iPad was restored and set up as new (all of my apps were installed from AppStore, in other words directly from the device itself, not from iTunes by syncing with my iMac)

     

    3) Safari crashes regardless

     

    4) I have contacted local Apple support with the issue, described what I had done prior to the call (device restart, restore as new as with step 2)

     

    5) As they suggested possible hardware issue my iPad was replaced

     

    6) The new iPad was set up as new etc. (the very same steps as with 2)

     

    7) Guess what, Safari crashes

     

    8) I have contacted local Apple support again, this time they suggested the possibility of broken iCloud data. Also, they performed online diagnostics.

     

    9) I was ask to set up my new device as new without installing any apps, providing AppleID and syncing with the iTunes

     

    10) So, over the last weekend I was browsing  with 'barebones' Safari without any of my apps installed, passwords synced etc.

     

    11) Guess what, I have experienced numerous crashes and the log has become flooded with the infamous 'low memory entry'

     

    12) I have contacted Apple support again with the results. They made online diagnostics again and as well filled for a support ticked, supposedly to be addressed by 'engineers'. In short, they escalated the problem to higher level/authority.

     

    In three days time, they are going to get in touch again.

  • by NWExplorer,

    NWExplorer NWExplorer Mar 10, 2014 10:06 AM in response to Yellowtail714
    Level 1 (0 points)
    Mar 10, 2014 10:06 AM in response to Yellowtail714

    I haven't had any crashes where I actually see the device reset itself, but I believe it's because I'm still in the habit of fully closing apps on a regular basis as was recommended for earlier devices. When I look at my diagnostics page, I have a lot of reports of low memory plus several "LatestCrash" reports. I have a 32GB Air with both WiFi and cellular. I'm on iOS 7.0.6 (recent update). I've just turned on the sending function to get these reported to Apple as well.

     

    Thanks to everyone for reporting these problems!

  • by didaktiik,

    didaktiik didaktiik Mar 10, 2014 10:30 AM in response to NWExplorer
    Level 1 (0 points)
    Mar 10, 2014 10:30 AM in response to NWExplorer

    Yes, this made me to re-enable the feature "Automatically Send Diagnostics and Usage". I had it disabled previously, which in fact, I should have had enabled from the very beginning - just provide some feedback in case, something went wrong. Apparently, something must have gone wrong there.

     

     

  • by ethanjeffrey,

    ethanjeffrey ethanjeffrey Mar 10, 2014 11:08 AM in response to Asmodian
    Level 1 (10 points)
    Mar 10, 2014 11:08 AM in response to Asmodian

    iOS 7.1 IS HERE...(#fingerscrossed)!!!!!

  • by Andrei P.,

    Andrei P. Andrei P. Mar 10, 2014 11:12 AM in response to ethanjeffrey
    Level 1 (14 points)
    Mar 10, 2014 11:12 AM in response to ethanjeffrey

    Heck of a wait that was!!!

  • by wintkat,

    wintkat wintkat Mar 10, 2014 11:23 AM in response to ethanjeffrey
    Level 1 (0 points)
    Mar 10, 2014 11:23 AM in response to ethanjeffrey

    I'm watching and see how it performs first before I update

    My crashes are no where as frequent as most that I read

    About here

    I'll be following closely!

  • by jtkeep,

    jtkeep jtkeep Mar 10, 2014 12:03 PM in response to BennC
    Level 1 (0 points)
    Mar 10, 2014 12:03 PM in response to BennC

    Have installed 7.1 on iPad and air iPhone 5s 32gb still crashes in safari and mercury browsers.

     

    Well done Apple.

     

    Apple have good smart hardware, but the quality of the Apple software is not user friendly and very buggy.

  • by peterdev,

    peterdev peterdev Mar 10, 2014 12:31 PM in response to ethanjeffrey
    Level 1 (0 points)
    Mar 10, 2014 12:31 PM in response to ethanjeffrey

    Could you please let me know how this works for the iPad? crashes and page refresh in safari / between apps?

    Much appreciated. For those people that mention other brands, I would like to mention: F.O.

  • by Andrei P.,

    Andrei P. Andrei P. Mar 10, 2014 1:37 PM in response to Yellowtail714
    Level 1 (14 points)
    Mar 10, 2014 1:37 PM in response to Yellowtail714

    Set up as new, still rebooting when quickly switching between apps. So does Safari on believe the hype page. Seems to refresh pages too. Though Safari seems super responsive, loading pages in split seconds.

  • by Andrei P.,

    Andrei P. Andrei P. Mar 10, 2014 1:38 PM in response to Andrei P.
    Level 1 (14 points)
    Mar 10, 2014 1:38 PM in response to Andrei P.

    On the iPad Air, that is.

  • by Fabio_from_Italy,

    Fabio_from_Italy Fabio_from_Italy Mar 10, 2014 2:08 PM in response to Andrei P.
    Level 1 (0 points)
    Mar 10, 2014 2:08 PM in response to Andrei P.

    IOS 7.1: ten minutes of use and 2 crashes so far. Not bad....

     

    {"version":"104","bug_type":"198","os_version":"iPhone OS 7.1 (11D167)"}

    Incident Identifier: EADBF741-AD03-4A20-8354-58A600A63E5B

    CrashReporter Key:   7668ec56ac8eecedad0f5abc81a119e4cb76164f

    Hardware Model:      iPad4,1

    OS Version:          iPhone OS 7.1 (11D167)

    Kernel Version:      Darwin Kernel Version 14.0.0: Fri Feb 21 19:40:58 PST 2014; root:xnu-2423.10.67~1/RELEASE_ARM64_S5L8960X

    Date:                2014-03-10 21:55:45 +0100

    Time since snapshot: 118 ms

     

    Free pages:                              14467

    Active pages:                            113837

    Inactive pages:                          53009

    Speculative pages:                       3344

    Throttled pages:                         0

    Purgeable pages:                         0

    Wired pages:                             50903

    File-backed pages:                       25239

    Anonymous pages:                         144951

    Compressions:                            221036

    Decompressions:                          63499

    Compressor Size:                         17441

    Uncompressed Pages in Compressor:        47417

    Largest process:   Chrome

     

    Processes

         Name                    <UUID>                       rpages       recent_max   fds      [reason]          (state)

     

    EscrowSecurityAl <06bdc716e5473931aa2b40d8868b3349>          219              219  100                      (daemon)

               Music <1007934543943730820745a689d02d85>         3472             3472  200                      (background)

          MobileMail <58d210e421a231238e87837d46e4ebb2>         1385             1385  200                      (resume) (continuous)

                tccd <645e18e99d063eada960d9c17e68a5f3>          208              208  100                      (daemon)

                 kbd <05281ed238cc3c059e7b296be1e82ce6>         1962             1962  200                      (daemon)

              Chrome <4524c32d876335bc909234094a557b9d>       179841           179841  200  [per-process-limit] (frontmost) (resume)

    identityservices <6a7cc4552a743ac7a780cb3545a67f72>          410              410  100                      (daemon)

             syslogd <88667a0c3dc6398e9b1c6a0c5a5d8f24>          199              199   50                      (daemon)

               wifid <3ac678ca5b213debbbc8406320fcd1a4>          459              459   50                      (daemon)

           locationd <766be21f18c3362793a85b5931ff4229>         1457             1457  100                      (daemon)

             imagent <eed6f0692b9737749061492e49e15ad9>          295              295   50                      (daemon)

              powerd <ae8950ce75353b40b584cbfd7007ca1c>          150              150  100                      (daemon)

        mediaserverd <ee8b0003dae53f2f9216f2cd632149c6>         1475             1475   50                      (daemon)

       iaptransportd <d80bc528bc693cf59ed74cd9730c4bed>          272              272  100                      (daemon)

       mDNSResponder <fe2259fbcfee3621a6db5ffb0e6f662c>          269              269  100                      (daemon)

                apsd <a0be58ac33c73ec59e5b78c5b3fafbe2>          550              550  100                      (daemon)

         dataaccessd <b574575bd5be329cbe90da2d16b4a1f9>         1357             1357  200                      (daemon)

            sharingd <d18311f47d3631f6a8e8ce94473cba6b>          576              576   50                      (daemon)

              voiced <49d5a7a20bd331198aeb5d2839d6bb84>          289              289  200                      (daemon)

    assistant_servic <58cba269288c34f3803e4873ac52bc86>         1004             1004  200                      (daemon)

        mediaremoted <201c2b660f613b269a30b3cb202687f1>          253              253  100                      (daemon)

         SpringBoard <f092aa09b717320ea007322e9e5c8c2a>         6169             6169   50                    

          backboardd <f3c27b90f0b53114a6b1af9e3e1d4ade>       100346           100346   50                      (daemon)

             configd <17968161ecbf399796ab7151175dc419>          589              589   50                      (daemon)

           lockdownd <811ff2a714323413b80235caee39714b>          289              289   50                      (daemon)

        fairplayd.A2 <9948545906083ff9962c310943eb34de>          144              144  100                      (daemon)

           fseventsd <b3a899b5cf9133afa6ca80f6c5d6ee88>          887              887   50                      (daemon)

          aggregated <8d7d425cf94237ffb3315ea6ef02f485>          621              621  100                      (daemon)

            BTServer <e6676ff5039c3b839d2af8c5b9459cc7>          352              352  100                      (daemon)

           distnoted <de8d7101f4863d33988982bd97ceb2a1>          155              155  100                      (daemon)

      UserEventAgent <81e307fc6d8c327db6358f4d5828379d>          654              654   50                      (daemon)

            networkd <370cdc362d9337738a9f0b0d96e381c5>          666              666  100                      (daemon)

               rolld <d1296426105e389eae02b6f74708a640>          198              198  100                      (daemon)

    filecoordination <8d400b4d44fc37bf95b91fefeb401764>          174              174  200                      (daemon)

         touchsetupd <6416cf5b966035969394ebcaf67e1347>          193              193  200                      (daemon)

    CommCenterClassi <3951e8211c19304c8f97fa5054e36d05>          454              454   50                      (daemon)

             notifyd <1d555aa3d08c336294a38d9c134dca00>          258              258  100                      (daemon)

     

    **End**

  • by Fabio_from_Italy,

    Fabio_from_Italy Fabio_from_Italy Mar 10, 2014 2:15 PM in response to Fabio_from_Italy
    Level 1 (0 points)
    Mar 10, 2014 2:15 PM in response to Fabio_from_Italy

    I really hope that I'm wrong but I think nothing has changed as regards the low memory issue.

    As NOT said in the release notes, indeed.

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