Yellowtail714

Q: Ipad air low memory crash

I came to this forum to see if other ipad air owners are experiencing same problem with low memory crashing as I do but seems like I'm one of the few people have this. So far I have 10 low memory crash reports. I also have about 30 more crash reports but it's from various apps. I got my ipad air on the launch day, second in line, here in California. Maybe I just have a defective one, I don't know. If you have same issues, please reply so I can determine if I should return it or just live with it. Closing apps every day is a hassle. I wish Apple just put in extra gig of ram. Overall, I am extremely happy with my ipad. There are so many good this things to mention about this ipad but this is wrong thread to do that.

iOS 7.0.3

Posted on Nov 6, 2013 10:09 AM

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Q: Ipad air low memory crash

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  • by zxphilxz,

    zxphilxz zxphilxz Dec 1, 2013 12:11 AM in response to Data Wrangler
    Level 1 (0 points)
    Dec 1, 2013 12:11 AM in response to Data Wrangler

    I was hoping you had IOS6 on your iPad. I have started getting other crashes on this iPad. I never got crashes on my other iPad 4. I wonder if I got a bad unit this time...a little cherry on the top after my Air experience...hmmm

  • by markmc78,

    markmc78 markmc78 Dec 1, 2013 12:14 AM in response to zxphilxz
    Level 1 (25 points)
    Desktops
    Dec 1, 2013 12:14 AM in response to zxphilxz

    That 9to5mac link doesn't crash my iPhone 5...

  • by Data Wrangler,

    Data Wrangler Data Wrangler Dec 1, 2013 12:16 AM in response to Data Wrangler
    Level 1 (10 points)
    Dec 1, 2013 12:16 AM in response to Data Wrangler

    Continues to crash iPad 3, but after the first crash my iPhone 5s appears to open it without crashing ... CORRECTION ... High speed scrolling up and own will cause the page to crash

  • by Data Wrangler,

    Data Wrangler Data Wrangler Dec 1, 2013 12:19 AM in response to Data Wrangler
    Level 1 (10 points)
    Dec 1, 2013 12:19 AM in response to Data Wrangler

    Closed out a bunch of open apps ... Page loads .. Scroll to bottom (fast) ... Page crashes

  • by Data Wrangler,

    Data Wrangler Data Wrangler Dec 1, 2013 12:29 AM in response to Data Wrangler
    Level 1 (10 points)
    Dec 1, 2013 12:29 AM in response to Data Wrangler

    On the iPad 3 a button displays the option of viewing the mobile version. It scrolls side to side and does not crash, but does not display the millions of comments. It is absolutely a size thing.

  • by zxphilxz,

    zxphilxz zxphilxz Dec 1, 2013 12:31 AM in response to Data Wrangler
    Level 1 (0 points)
    Dec 1, 2013 12:31 AM in response to Data Wrangler

    It's a memory thing.

  • by Data Wrangler,

    Data Wrangler Data Wrangler Dec 1, 2013 12:37 AM in response to zxphilxz
    Level 1 (10 points)
    Dec 1, 2013 12:37 AM in response to zxphilxz

    Yeah, what you said

     

    Except that I just opened it for the third or forth time on my iPhone 5s and was able to scroll all the way down to the bottom and ten all the way back up without problem. So maybe it's a memory management thing(?)

  • by zxphilxz,

    zxphilxz zxphilxz Dec 1, 2013 12:42 AM in response to Data Wrangler
    Level 1 (0 points)
    Dec 1, 2013 12:42 AM in response to Data Wrangler

    Like you said, malformed AND too large a web page. Okay if you are using a PC or something with more memory, not okay for most iDevices...

  • by etype2,

    etype2 etype2 Dec 1, 2013 6:10 AM in response to Yellowtail714
    Level 1 (0 points)
    Dec 1, 2013 6:10 AM in response to Yellowtail714

    Had my Air wiped clean and new hard wire install of iOS7 on Saturday morning at Genius Bar. I asked if I could get a refund if it continues to crash, the answer was affirmative. Yesterday was 30 days from purchase.

     

    On arrival home connected to my WiFi and all my photos, bookmarks loaded from iPad 3 and iPhone 4S. Proceeded to load all my Apps one by one. Was on the Air for about 12 hours with no crashes. To early to say if it's fixed but I have my fingers crossed. Will report back if I get crashes..

  • by MetalHeadzz,

    MetalHeadzz MetalHeadzz Dec 1, 2013 6:19 AM in response to etype2
    Level 1 (0 points)
    Dec 1, 2013 6:19 AM in response to etype2

    The fact that it crashes on different hardware using ios 7 (ive seen ipad 3,4,air and iphone 5 and 5s) and the fact that the problem is reproducable on every of these devices means that is indeed a software bug...

     

    Im my opinion, the new memory management features in IOS 7 are more restrictive and this cause a lot of problems....

     

    I dont know why apple is offering replacement to fix this, it seems an easy solution to a problem they dont have any solutions yet....

     

    Let's hope this will get fixed soon!

  • by etype2,

    etype2 etype2 Dec 1, 2013 6:31 AM in response to MetalHeadzz
    Level 1 (0 points)
    Dec 1, 2013 6:31 AM in response to MetalHeadzz

    When you say " that it crashes on different hardware using ios7", I can only say for me personally, I had no crashes on iPhone 4S and iPad 3. Very pleasant experiences over the several years of ownership. When I got the Air, almost immediately I started seeing crashes and was very disappointed. That is why I thought the problem was related to the Air only.

  • by MetalHeadzz,

    MetalHeadzz MetalHeadzz Dec 1, 2013 6:52 AM in response to etype2
    Level 1 (0 points)
    Dec 1, 2013 6:52 AM in response to etype2

    All I can say to this is read a few posts about it and some people describe patterns to reproduce it.

     

    Yours will crash too....

     

    It really depends on how you're using your device, that's why not everybody experiencing crashes....

     

    (sorry for my poor english lol)

  • by donrb,

    donrb donrb Dec 1, 2013 8:02 AM in response to MetalHeadzz
    Level 1 (0 points)
    Dec 1, 2013 8:02 AM in response to MetalHeadzz

    I first experienced at least 4 crashes a day on my original iPad mini right after updating to 7.0.4. Prior to upgrading I had no issue with 7.0.3. I did all the normal stuff of backing up and restoring, re-downloading the 7.0.4 from iTunes and updating's with the setting up as a new iPad but nothing helped.

     

    I was just outside of my one year warranty by 18 days. They did the same stuff that I did downloading 7.0.4  through a laptop and I ended up going back the next day because the crashes were still happening. Not so much application crashes as the whole device would reset back to the Apple splash screen.

     

    The Apple Store was nice enough to replace the unit anyway. We upgraded the replacement device to 7.0.4 in the store before I left. Although it happens a lot less frequently the device still has had a few crashes not as bad as before.

     

    My iPhone 5s has also seen some application crashes and device reboots but again not at the frequency of my original iPad mini (before being replaced).

     

    Hardware problem or software problem, what the heck do I know. I will say on 7.0.3 my devices did not do this at the frequency that I would notice.

     

    I remember reading an article on Engadget that 7.1 was already in the developer chain. Can't say I recall a major update being announced so soon after an incremental one.  Enhanced to a software issue for me.

     

    I am holding off updating the wife's devices until 7.1 is released

  • by davidboughton,

    davidboughton davidboughton Dec 1, 2013 10:10 AM in response to Yellowtail714
    Level 1 (0 points)
    Dec 1, 2013 10:10 AM in response to Yellowtail714

    Well, I tried the mac webpage on our ipad4 still running ios6.  It crashed on a low memory error.  However, it managed to load the page successfully and crashed when I scrolled down. I noticed that it managed the initial page load by not fully loading a couple of the pictures.

    So, ios6 memory management appears to be more mature, but eventually the 1gb limit on the ipad4 is also a limitation.   I also noticed that there were a number of other crashes listed on the ipad4/ios6.  Perhaps we weren't so inclined to single out the OS or the hardware before this, and overlooked the flaky apps and webpages not fully tuned for mobile devices.

    Bottom line, z, going back to your ipad4/ios6 is not gonna save you from crashing. But Ios6 probably does a better job avoiding or trapping these issues and recovering smoothly than ios7 at this point.

  • by HEGOM,

    HEGOM HEGOM Dec 1, 2013 10:39 AM in response to davidboughton
    Level 1 (0 points)
    Dec 1, 2013 10:39 AM in response to davidboughton

    if this can be usefull for anybody, i were having many reboot in my ipad 4th gen. logs full of low memory.

    i simply excluded dynamic wallpaper and everything went normal again. didnt had a single reboot anymore.

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