Q: Ipad air low memory crash

I cannot reproduce the iTunes crash, including movie preview, no matter how many or few apps I have open.  If that happened after a hardwire refresh, I would conclude it to be a defective box or a server connection issue. The first two links Fabio provided are interesting and echo my own thoughts per ios7 and RAM.

And no, I don't like the idea of workarounds, turning off features, but then again the motion feature I found irritating and it made my wallpaper photo impossible to position to my liking. The auto update of apps is a loser for me because I like to read the reviews of the updates first to avoid being auto-hosed. The bookmark bar was nice but I can get to my faves with one or two keystrokes anyway, and storing the rest down in the folder doesn't seem to cause any issues.  The rest of my suggestions are cautionary, as letting the system churn in the background for the negligible convenience it might provide for me is outweighed by not exercising code that might interfere with my foreground stuff.  For the time being, of course.

I expect to like my Air until the Air2 comes out. But then again my ipad4 was plenty good enough.  But I wanted more storage, better wifi, and snappier graphics. My rationale was that I spend a couple hours a day easy on my ipad, and a few bucks a day for the improvements is worth it.  But I do hope Apple gets ios7 patched up soon.  It's a leaker right now.

Same issue here on my wifi only Air.  **** annoying.

I am no longer getting the iTunes Store crashes. The Store was unavailable here last night so I wonder if Apple have done some work on it to make it less memory hungry?

Anybody else finding that the problem appears to be fixed?

Good advice - let's take them back to our stores for diagnostics.

Lsmith, I forwarded a link to this page along with your YouTube link to the senior advisor I'm dealing with. I also spoke to him last night and he said the engineers need a different set of error logs so He asked me to download the "iPhone Configuration Utility 3.5" on my Mac. We ran in it while the iPad air was connected to my mac and then I started to test the iTunes app. As the app crashed error logs were recorded in the utility's console screen. I immediately emailed the log to my Advisor. He passed them over to Engineering.  He said he'll call me tonight ...stay tuned.

Getting the same white screen/Apple logo, maybe once a day, on my 32GB iPad Air...

Does the crash only happen when apps are minimized?   Can anyone let us know?  

Do you have to be online to crash?

I read the entire thread.  I hope more people tell us what they were doing the moment it crashed.  I hope Rothgarr and others give more information on why they're getting the apple picture once or more a day.

There are not enough details.  Settings, apps used, OS used, etc.

AT THIS POINT, SOME DOUBTS AND FEARS ARE ASSAILING MY MIND...

APPLE, THE MOST ADMIRED AND RICH COMPANY, WHAT KIND OF TEST AND QUALITY APPROACHES USES?

IS IT THIS ISSUE DUE TO POOR SOFTWARE TESTING? NO, I DON'T THINK SO....

I THINK INSTEAD THEY ARE SURELY AWARE OF THE PROBLEM BUT DECIDED TO HIDE IT, BECAUSE THEY ARE OFTEN MORE FOCUSED IN APPEARANCES THAN PRACTICAL THINGS

IF SO, HOW CAN APPLE MOCK AND TRICK THEIR CUSTOMERS IN SUCH A WAY?

THE ANSWER MY FRIEND IS BLOWIN' IN THE WIND... :-D

Apple is simply hedging their bets for the iPad 6. Could they have put an extra $5 of ram in it ??? Yes

Could they have put wireless 802.11ac to match the new AirPort Extreme ?  Yes.

Could they have perfected iOs 7 and Safari on the iPad before launching it to the masses?  Yes.

Same issue here on my wifi only Air...

I have mentioned this earlier in this thread. Everyone should get the free App "MemoryInfo". It will clear out memory. That will allow you to return to load a safari page, App, etc. without a re-boot. We shouldn't have to do this, but at least it works well.

iPad 2 crashed on that page also.

I have just tried all the iPad at an apple premium reseller in Vicenza (Italy): iPad air, mini, mini retina, iPad 2, all configurations, I' m talking about 13 iPads...... And the result was: every iPad crash at least one or more time with one or more tests described in old posts in this discussion...

Lsmith

Good news! 

The senior advisor from Apple called me back this evening. He's been GREAT to deal with. He confirmed that the error logs collected by using the iPhone Configuration Utility and previous error logs using the Capture Data app were most useful, and the Engineers are aware that the iTunes app for iOS 7 is flawed, which in turn causes the app to crash and other system instabilities. They are aware of the wider imapct this is having with other users. This is not a hardware problem, but rather a software bug, and it will be fixed in a future iOS update. However, the timing of the fix is not yet determined since they are investigating the approriate solution.  He assured me that it is fixable. The decision for us is to wait or refund the ipad and wait for the fix.

Cheers

Just received my new ipad today.  I haven't opened it because it was a present from my wife, but I am not real comfortable not testing it out for two weeks.  I feel a little better since this post, as an update might fix this mess.  Guess I will wait until Christmas morning, then test the heck out of it before my January 12th return deadline.