11 Replies Latest reply: Nov 6, 2013 11:48 AM by SergZak
whitetiger430 Level 1 Level 1

got an ipad air, only charges through the adaptor, nothing else. anyone has the same question?

iPad, iOS 7.0.3
Solved by Ralph9430 on Nov 6, 2013 10:28 AM Solved

My iPad Air charged from a USB port on my computer, a USB port in my wall outlet and from and Anker portable battery.


Are you using a certified lightning to USB cable? Be sure to use a good cable. Try with the cable that came with the iPad if you are using different cables.


First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.