Michael Battenfield

Q: Update Unavailable with This Apple ID ??????

This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again.

 

I have one and only one Apple ID - the one I have used for each and every purchase since the advent of Apple ID.  Why can I not update Pages?

MacBook Pro, OS X Mavericks (10.9), 1TB HD, 8GB Ram

Posted on Nov 6, 2013 11:40 AM

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Q: Update Unavailable with This Apple ID ??????

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  • by arnoz,

    arnoz arnoz May 8, 2014 12:46 PM in response to Michael Battenfield
    Level 1 (15 points)
    May 8, 2014 12:46 PM in response to Michael Battenfield

    Guys, I wouldn't trust the link above...


    Anyway, after 11 hours, finally fixed here.

  • by Leonid Hairov aka NeOnyx,

    Leonid Hairov aka NeOnyx Leonid Hairov aka NeOnyx May 8, 2014 1:13 PM in response to arnoz
    Level 1 (0 points)
    May 8, 2014 1:13 PM in response to arnoz

    Here, where is it?

     

    This is a reference to one of the biggest forums in Russia, I've found a solution, and threw the link to the original source

  • by MoAmO,

    MoAmO MoAmO May 8, 2014 6:00 PM in response to Leonid Hairov aka NeOnyx
    Level 1 (0 points)
    May 8, 2014 6:00 PM in response to Leonid Hairov aka NeOnyx

    Thanks a lot. I tried the solution mentioned in the link you posted and it worked like magic. The only problem for me was to translate the Russian into English!   But, I managed to translate it. Here is what is mentioned there:

     

    1. Go to account settings via iTunes (PC)
    2. Move the scrollbar to the bottom of the page.
    3. And look for: "Reset all warnings for buying and downloading."
    4. Click "Reset"

     

    That was good enough to make me able to update the apps without getting that hideous message which came to me up out of the blue this morning.

  • by dark/stormy,

    dark/stormy dark/stormy May 15, 2014 12:12 PM in response to arnoz
    Level 1 (0 points)
    May 15, 2014 12:12 PM in response to arnoz

    But not here buddy, and it is itunes who is making the **** up, and they dont care. Co Pilot is NOT THE PROBLEM!

  • by Thenitai,

    Thenitai Thenitai May 20, 2014 12:58 AM in response to Michael Battenfield
    Level 1 (0 points)
    May 20, 2014 12:58 AM in response to Michael Battenfield

    Facing the same issue for a week now. But only with the Twitter app. Can't install/upgrade it due to this error. Tried everything in the book, no success. Very frustrating.

  • by Tj Talluto,

    Tj Talluto Tj Talluto Oct 17, 2014 10:07 PM in response to Michael Battenfield
    Level 1 (5 points)
    Oct 17, 2014 10:07 PM in response to Michael Battenfield

    I'm using Yosemite on a newly purchased MacBook and had the same exact symptoms.

     

    I was able to resolve using this procedure:

     

    1. Open AppStore

    2. From the Menu, go to Store --> Check for Unfinished Downloads.

    3. I got a list of apps that I needed to *accept* (the gray button in the right margin for each app is labeled, "ACCEPT").

        Presumably these apps were free with purchase, but not YET associated to my Apple ID.

    4. For each app, I clicked on the "ACCEPT" button and was prompted to enter my Apple ID.

    5. As each app was accepted, the button was relabeled "UPDATE".

    6. I was then able to perform an update of all the apps as normal.

     

    Hope that helps.

    TJ

  • by hukhan00,

    hukhan00 hukhan00 Oct 17, 2014 11:30 PM in response to Tj Talluto
    Level 1 (0 points)
    Oct 17, 2014 11:30 PM in response to Tj Talluto

    Tj Talluto you're a lifesaver. Just wanted to say thanks. You just ended my morning of frustration. Followed your advice and I'm back in business!

  • by Yalin_Camille,

    Yalin_Camille Yalin_Camille Oct 18, 2014 10:15 AM in response to Tj Talluto
    Level 1 (0 points)
    Oct 18, 2014 10:15 AM in response to Tj Talluto

    Thanks Tj Talluto, that fixed my problem. The list of apps that I needed to associate with my profile was not shown directly, however. I needed to click on the purchase tab in the App Store. There I found the "Accept" buttons.

  • by wewear2,

    wewear2 wewear2 Oct 19, 2014 9:04 AM in response to Dah•veed
    Level 1 (0 points)
    Oct 19, 2014 9:04 AM in response to Dah•veed

    Hi there,

     

    I've just encountered the same problem "Update Unavailable with This Apple ID" and failed to update my iPhoto 9.4.3 & iMovie 10.0.6 after upgrading from Mountain Lion to Yosemite. 

     

    It seems there're few workarounds:

    1. use OS X Recovery to install new copies, accept them into your MAS account and then get the free upgrade to the Mavericks versions

    2. uninstall the existing version & purchase a new one from App Store

     

    My questions are:

    1. if those 2 workarounds would cause any data lost

    2. how to uninstall the existing version - do I just move the iPhoto.app to trash?

     

    Please advise.  Thanks in advance.

     

    Regards,

    John

  • by malenko17,

    malenko17 malenko17 Oct 25, 2014 8:43 AM in response to Michael Battenfield
    Level 1 (0 points)
    Oct 25, 2014 8:43 AM in response to Michael Battenfield

    This worked for me....

     

    1. Go to system preferences

    2. App Store

    3. Check "Automatically download apps purchased on other Macs"

  • by wewear2,

    wewear2 wewear2 Oct 28, 2014 7:30 AM in response to wewear2
    Level 1 (0 points)
    Oct 28, 2014 7:30 AM in response to wewear2

    Thanks Apple support for fixing my problem tonight.

  • by HipKnits,

    HipKnits HipKnits Nov 1, 2014 1:39 PM in response to Michael Battenfield
    Level 1 (0 points)
    Nov 1, 2014 1:39 PM in response to Michael Battenfield

    I have the same exact problem. Working on a brand new MacBook Air, it arrived requiring updates for both Maverick and Yosemite (since this shipped directly from the manufacturing plant in China, I’m not sure why it didn’t come with the latest OS installed — it was ordered just a week ago).

     

    After updating the OS for the past hour, none of the apps will update. I get the same message (see screen shot).Screen Shot 2014-11-01 at 4.36.57 PM.png

    Even after trying ALL the suggested solutions on this thread (not those involving deleting the programs), my programs refuse to update, either as a group, or individually. This seems pretty odd for a brand new purchase within the past week.

     

    I have no idea what to do at this point. After reading the responses, I’m not confident that even Apple has a surefire solution.

     

    Any advice? Is this a trip to the Apple store at this point?

  • by RealHandy,

    RealHandy RealHandy Nov 1, 2014 2:50 PM in response to HipKnits
    Level 1 (0 points)
    Nov 1, 2014 2:50 PM in response to HipKnits

    I just got a new Air today, came with Mavericks, and I had this exact problem. I fixed it by going to the Purchases tab in the App Store and discovering that the 6 apps causing the problem were all there with Accept buttons. I Accepted each (retyping the Apple ID password every time), then went back to the Updates tab of App Store and installed them without incident.

     

    What a Day 1 pain!

  • by cove14,

    cove14 cove14 Nov 4, 2014 1:54 PM in response to RealHandy
    Level 1 (0 points)
    Nov 4, 2014 1:54 PM in response to RealHandy

    Thanks RealHandy. Exact same issue with new Air. Accepting and retyping password 6 times worked.

  • by jpcunneen,

    jpcunneen jpcunneen Nov 4, 2014 8:43 PM in response to Michael Battenfield
    Level 1 (0 points)
    Nov 4, 2014 8:43 PM in response to Michael Battenfield

    I solved this problem, instead of going to the update page go to the app itself within the App store.  Here it will say "Accept" where it usually says download and then it will reauthorize you

     

    Hope this helps

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