Michael Battenfield

Q: Update Unavailable with This Apple ID ??????

This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again.

 

I have one and only one Apple ID - the one I have used for each and every purchase since the advent of Apple ID.  Why can I not update Pages?

MacBook Pro, OS X Mavericks (10.9), 1TB HD, 8GB Ram

Posted on Nov 6, 2013 11:40 AM

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Q: Update Unavailable with This Apple ID ??????

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  • by Shah Huzaifa,

    Shah Huzaifa Shah Huzaifa Nov 15, 2014 9:08 AM in response to Michael Battenfield
    Level 1 (0 points)
    Nov 15, 2014 9:08 AM in response to Michael Battenfield

    Hey it it very easy. I was having the same problem.

    First Go to itunes strore then under purchases tab press accept.

    Then enter password each time they ask for different app.

    Now this time update will work.

    Thank You

  • by mecampbellsoup,

    mecampbellsoup mecampbellsoup Nov 21, 2014 7:37 AM in response to Michael Battenfield
    Level 1 (0 points)
    Nov 21, 2014 7:37 AM in response to Michael Battenfield

    Had this exact problem. For me I had to just accept the new terms - something to do with OS X Yosemite I imagine. It was on the "Purchases" tab within the App Store application (note that this screenshot was taken after I'd solved the problem so the update/accept button is not present):

     

    http://cl.ly/image/0y182w3m2J39

     

    All my problematic apps were listed under a section indicating they required me to agree to updated terms. Once I did that, I could update them all no problem!

  • by Shafi Ahmed,

    Shafi Ahmed Shafi Ahmed Nov 26, 2014 9:45 AM in response to Michael Battenfield
    Level 1 (0 points)
    Nov 26, 2014 9:45 AM in response to Michael Battenfield

    You can try this out:

    - go to Featured tab on App Store

    - search for Pages

    - click on small ACCEPT button beneath Pages icon.

    Your download for update will be started then.

     

    Best of luck!

  • by fmulki,

    fmulki fmulki Dec 28, 2014 11:39 AM in response to Michael Battenfield
    Level 1 (0 points)
    Dec 28, 2014 11:39 AM in response to Michael Battenfield

    Hi,

    I had the same issue with my new MacBook Air; being new to the Mac World it took some time but I finally figured it out. I went to the Purchased section in iTunes and opened Pages. Apparently it was never really downloaded to the machine with my iTunes ID. After opening / downloading the application; it asked for my ID and password and then was able to install the updates. Hope this helps.

  • by avioing,

    avioing avioing Jan 6, 2015 9:21 PM in response to Shafi Ahmed
    Level 1 (0 points)
    Jan 6, 2015 9:21 PM in response to Shafi Ahmed

    Thanks, that worked for me.

  • by kt081088,

    kt081088 kt081088 Jan 7, 2015 9:17 PM in response to Michael Battenfield
    Level 1 (0 points)
    Jan 7, 2015 9:17 PM in response to Michael Battenfield

    Hi MIchael, I have the same problem with pages too. It seems that it is only pages. Were you able to find anything out? I don't get it either. I hope to hear back from you! Thanks.

     

    -Katie

  • by sexysascha,

    sexysascha sexysascha Jan 15, 2015 3:36 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 15, 2015 3:36 AM in response to Linc Davis

    Thanks Linc Davis

     

    Your solution solved my problem.. That was really helpful.. (Y)

  • by ScottInfo,

    ScottInfo ScottInfo Aug 15, 2015 11:37 PM in response to zhengxi
    Level 1 (0 points)
    Aug 15, 2015 11:37 PM in response to zhengxi

    Great!  I purchased aMacbookPro for my wife, used my email and installed some software for her before giving it to her as a present.

    Thispreventingher from updating software.  ihad to do it using my Apple ID.

     

    Deleting /Library/Application Support/App Store/adoption.plist (which contained my Apple ID) allowed her to login to the Apple Store and get Yosemite Update (and others).

     

    Thanks for pointing me to the right file.

  • by UserLol,

    UserLol UserLol Feb 15, 2016 1:12 AM in response to Michael Battenfield
    Level 1 (0 points)
    Feb 15, 2016 1:12 AM in response to Michael Battenfield

    Hi. As we all know that flappy bird has been removed from the app store, i downloaded it from a friend's apple id who already had purchased it before it's removal. But the problem is, although i have downloaded it successfully, the app isnt displaying on my own apple id's purchased list that is recently logged in my iphone 4s. Is there a way to associate it with my apple id? Please help me if you know a solution.

  • by Vardor,

    Vardor Vardor Apr 22, 2016 4:12 AM in response to Michael Battenfield
    Level 1 (8 points)
    Video
    Apr 22, 2016 4:12 AM in response to Michael Battenfield

    I've also gotten zero progress on this issue. Zero progress, and I can no longer update my computer. Great, i only spent $2,000 on the thing.

  • by Marinoboy67,

    Marinoboy67 Marinoboy67 Jun 17, 2016 4:38 AM in response to Michael Battenfield
    Level 1 (4 points)
    Mac App Store
    Jun 17, 2016 4:38 AM in response to Michael Battenfield

    i keep getting update unavailable with i photo 'with this apple id either because it was bought  by a different user or the item  was refunded or cancelled'........should i just delete i photo, i have photos...i assume i photo is an old version...sorry new to apple...was a windows man! thanks karl

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